Excellent service. Did his best to quickly resolve our integrated microwave problem. Got it fixed…read morein no time saving us a lot of money.

From the owner: At the Domestic Appliance Repair Centre in Acton, we understand how essential it is to ensure your…read moreelectrical appliances are working, and how important it can be to replace them when they have faults.

In summary: I have dealt with not one but three people whom I've found underhand at this company…read more (NOTE: the manager has already given me the impression, via text, that he plans to suggest that I am 'untrustworthy' and 'threatening' in his reply to my review. All I can say is: please read my review all the way through, as you will discover that - possibly not coincidentally - these are the main complaints that I have about his company.) 1. I initially got in touch with this company in autumn 2018, to replace a dishwasher heating element that was not working. Hamid replaced the element and the dishwasher was working again just fine. I would have rated the company 5 stars at this point. 2. Last week, I found that the dishwasher wasn't heating the dishes any more. I texted Hamid this, expecting that he would replace/refit the element for free, given that their website says, 'we offer 1-year guarantee as standard on all parts and labour', which I felt left nothing ambiguous regarding their policy. Hamid told me in a text that this is the case 'for some jobs yes not for all', but didn't clarify how one is meant to tell the difference. We then spoke on the phone and I told him that I expected the company to honour its commitment to the 1 year guarantee and not charge me the £80 that he was then telling me it would cost to get the defective part replaced. In reply he said something to the effect of, 'Ok, if that's how you want to do it... Then maybe what I'll do is come round and find that there is something *else* wrong with your dishwasher'. I took this to mean that he was either going to take advantage of my lack of knowledge of dishwashers to tell me that another component than the heating element was at fault, or that he would perhaps do something to damage my machine while he was looking at it. I told him that I found this remark threatening. I asked for a refund for the part, as I did not want to deal with this company any more. 3. Hamid texted me the number of his manager, whose name I have never been told but whose number begins 07412. The manager told me that I would be refunded for the part without further ado. Once I had reflected on the offer of the refund, I decided that it was a fair enough resolution of the matter and informed the manager that I wouldn't write a negative review of the company after all. 4. Over the weekend, I received a text from the manager informing me that an engineer needed to come over to verify that the heating element wasn't working so that I could receive my refund. I agreed to this. 5. When the engineer came around, he verified that the part was not working and - then asked me if I wanted it to be changed. I said no and was confused to be asked. As mentioned above, I understood that the purpose of his visit was to check that the heating element wasn't working so I could get my refund. In any case, I had started a care plan with Domestic and General on the previous Friday because I didn't want to have to deal with London Appliance Repair any more, so replacing the heating element was useless to me. I asked the engineer if he had been instructed to replace the heating element and he said yes. I asked him again if he had replaced it and he said he hadn't, then he left. 6. Twenty minutes later, I got a text from the manager telling me that the engineer had replaced my heating element. I checked the dishwasher and noticed that it was suddenly heating up the water - so the engineer *had*, against my express instructions, changed the heating element after all. I told the manager that I had not asked for this. I can only imagine that their being so determined to change the heating element was a ploy so that they wouldn't have to refund me for the part. The manager has told that I will receive my refund anyway 'if I tell the truth in my review'. As you can tell from the above, I don't set much store by what he considers to be 'the truth', and in any case I don't think he's ever been intending to pay it. The company has just been wasting my time.

they do not know about the job ,they are not qualified engineerstry ask them for IDor certificate…read morethey came to my mothers house they charge us £120 and they said they fix the cooker but when they leaved the house my mother start to cook and after 20 minutes we see smoke came out from the cooker and we call 999 to help us out nearly lose every thing but emergency and police came thank to them we are save and we did report them to trade standard

My microwave needed servicing and I was a bit sceptical looking for a repair company on the…read moreinternet. Called A&G Appliance Service and booked an appointment. The engineer came out and not only fixed our microwave, but also fixed the annoying leak the dryer had been making for months. Happy with the service.

From the owner: A&G Appliances is an established, professional, domestic and commercial appliance repair company…read more Our appliance repair engineers are fully trained and competent in repairing electric ovens/cookers, dishwashers, washing machines, dryers, microwaves, and fridge/freezers.

Completely useless and unreliable firm. total lack of…read morerespect towards customers. made me wait 3 hours, didn't turn up at all and then decided to cancel for no apart reason. dont waste your time or money with these cowboys!

From the owner: Repair AId Ltd is professional domestic appliance repair company situated in London. We provide a…read morecomplete on-site repair service for domestic appliances including washing machines, tumble dryers, dishwashers, ovens, fridges, freezers and more. At Repair AId Ltd we offer a one year parts and labour guarantee as standard on all repairs. Our Services: * Washing Machine Repairs * Washer Dryer Repairs * Dishwasher Repairs * Tumble Dryers Repairs * Electric Oven Repairs * Electric Cooker Repairs * Electric Hob Repairs * Freezer Repairs * Fridge Repairs Our offices and parts warehouses are located in London, so our engineers are ready to respond quickly to any enquiry.

This man is a total con artist, turned up at my house, requested £50 up front for a repair to my…read moretumble drier, phoned me later said part was not available and that he would return my money. That was 3 weeks ago, I have phoned several times, he keeps telling me my cheque is in the post and when I phone to tell him it hasn't arrived he gets very abusive and quite threatening. He advertises in the Welwyn and Hatfield Times - please please don't use him.

This company is a sole trading con man. He calls himself Paul but thats not his name on companies…read morehouse, I wonder why? He seems to have different business addresses wherever you look as well. Just had 'Paul' out to repair a washing machine. He advised we had a leaking pump, tried to quote £160+, mainly for parts. so we checked the price of parts online and somehow he manged to drop his price to £90, just like that. Of course only if we wrote the check to him personally, will be advising the tax man. Once he changed our pump he then advised that it could be something else. Of course once we tried the machine the same fault was still there, well actually it didn't work at all at first because he had turned the water down too low. He now wants to charge for the real problem again. Of course we have cancelled the cheque so he gets nothing. But its cost us £12.50 to do this for sonething that didn't need repairing in the first place. When I called him all he does is talk over me, gives abuse and swears, to be honest, he's quite threatening. My wife didn't like his attititude when he visited either. In short, this is a 100% con man and avoid this company at all costs, especially if you're a woman on her own. I shall of course report this little man to trading standards.