I was pleased by the service I received at this TD Canada Trust branch…read more Line-up for the tellers moved fast & the teller who helped me was efficient. After a slight wait (roughly 5 minutes), I met with a financial services person. She patiently answered my many questions & helped me set up everything I needed. I noticed she was very responsible and precise when giving me information. There was also a table with free coffee for those who need a pick-me-up while banking. As usual, great service from TD Canada Trust.

They expanded the footprint since the pandemic. Financial advisors are knowledgeable and…read moreappointments are easy to make. But there's always a long line for bank tellers.

Exceptional and out of the ordinary customer service!…read more Although this location is considered far to me, as I do have closer RBC locations, but this has always been my favourite bank due to their staff that never failed me! Whether you're doing a quick banking matter, or something that requires a special appointment and arrangements, they make you feel very welcome and always go way beyond help and address all the shoes and find you solutions on the spot!

I decided to use this branch today since it was on my way to work. Big mistake. 2 tellers working…read moreand 6 ppl in line no big deal I waited my turn for 20 min. I get to the teller and request a deposit of a check that is a paycheck and been getting every 2 weeks for 2 years. My home branch manager made a note on my file that pay checks are to be deposited without a hold. The teller the proceeds to tell me that she has to put a hold on the check. when I asked why and I need an answer she said I need to speak to the manager but I have to wait because she's on the phone. Finally she comes and basically tells me to bad to sad go to another branch. when I refused and demanded a sweet I was threaded with police if I don't leave the premises. Since I was already late I went to my home branch outav my way and they did it in 1 min no issues at dufferin Ans major Mack enzie branch. Stay far away from this branch if you are a middle to lower class customer they don't want you there.

Absolutely atrocious. They made a promo for for a $450 bonus if you open a (paid) chequing account…read moreand then forced me to move my paycheque direct deposit over to it and leave it open for months while they charged me fees, and at the end of the promotion period, they extended it to extract more fees, and then they denied me the promotion based on something that was never in the original terms and conditions. They did this some thing to many many others who all applied to the same promotion and also fulfilled the conditions. STAY AWAY!

Very good staff and the best interest you can get on your money. Also there no account fees even…read morefor business, actually dont see the point of banks anymore

I recently changed banks. I cancelled my CIBC chequing account. I have had it since 2007 when I was…read moreemployed there. You do get some good banking perks when you are working for CIBC. However, once you depart the institution, most of those perks go away. I was paying the standard $4 monthly fee for everyday transactions. I decided to cancel this account and look for something better. Recently, I came across an ad for Equitable (EQ) bank. Dan and Eugene Levy were talking about how EQ Bank offers no fees and high interest on everyday banking. Cool! I signed up online. The process was straightforward to open a chequing account. You do need to order a bank card, which acts like a loadable prepaid MasterCard. You have the option of loading funds automatically when your balance is running low or manually loading funds from your chequing account. It took just over a week for my card to arrive in the mail. I activated it online. I did my first transaction when I fetched lunch at work. I inserted my card in the payment machine and it was activated without entering a PIN. What makes EQ Bank appealing is going to any ATM in Canada to withdraw funds. You may get a transaction fee at first. However, a few days later, this fee gets refunded by the bank. It's neat. There are no fees. There is no overdraft. You don't get dinged for non-sufficient funds fees. It's different and refreshing. My chequing account has an interest rate of 2%. Not too shabby. For savings, I have two accounts: - A regular tax-free savings account (TFSA) that earns 2.5% interest - A notice savings account that earns 3.5% interest The notice savings account yields higher interest. If I do need to withdraw money from it, it takes ten days for the funds to be released. The idea is to save your money with high interest and not have the need to take it out often. There's another level. If you want thirty days for your funds to be released, the interest rate is at 3.65%. You can open two notice savings accounts with different notice periods. I have yet to do it. I'm good with two savings accounts! There are other products that EQ Bank offers: - First home savings account - GICs - US dollar account - EQ Bank RSP I made the change to have my pay deposited to my EQ chequing account. I did the change on a Monday and my funds were in my chequing account on Wednesday night just before 10 pm. My payday is every other Thursday, so it was early. No complaints! To add funds, you can either link an external account to your EQ chequing account or send an Interac e-Transfer. The former takes a lot longer. I recommend the latter, which ranges for instantly to thirty minutes, depending on your external bank. All of my Interac e-Transfers have been immediately. I have yet to deposit a cheque. It's a question of taking a photo through the EQ Bank app. The app has worked well for me thus far. I like EQ Bank. I'm happy that I made the switch. (416)

EQ Bank has been my main squeeze for GICs, I came across EQ a couple years ago after looking at GIC…read morerates online. They are not the highest rate, but seems to be more well-known than other online-only banks. I use EQ specifically to rollover/ladder my GICs with extra savings that I might need in a 6-12 month period (emergency funds) instead of the big banks' terrible "high-interest savings" rates. I also have my FHSA accounts here for that sweet GIC interest so that it makes some money in case I need it within the next 6 to 12 months for a down payment. I don't like the idea of having FHSA funds in the market since the whole point is to have it available at a predictable time/amount. So far, my only gripe with EQ (like most online only banks) is their delays on posting deposits as well as withdrawals. Just be aware of their 5 business days EFT delays, expect longer than shorter scenarios... I've never used EQ's referral before, but apparently its $20 to the party opening an account with a min of $100 for 30 days and the referrer also gets $20 up to a lifetime limit of $500. I'll post an update with any details if it ever gets claimed. My Referral Code: join.eqbank.ca/?code=KELVIN6372

The location is not very good. The service is good and…read morefriendly. I had to go this location specifically to get some business done. The branch is a good size and there were a good amount of tellers. Nice layout.

After having terrible experiences with banks in my youth and young adult years, I quit using a bank…read more(was doing a lot of freelance cash jobs and using the cheque cashing places for the odd cheque) until about a month ago, when I needed a place for my direct deposit funds from a potential employer who offered me a position with their company. And, I was pleasantly surprised by the attitude of their employees and the quickness of the service, who also clearly knew what they were doing. So far the best experience I've ever had with a bank.

Seeing that the last review was done in 2014 and it was only one star I thought I'd share my…read moreexperience. We've only opened up an account with RBC within the last month so they have a policy that when if you have a new account, the funds for a payroll check are not suppose to be available the same day you deposit it. However, my hubby's employer also banks with RBC so after lengthy discussions with tellers from different branches and often consultations with the branch managers AND providing additional ID besides our bank card, we've been able to cash our checks. Another inconvenience we've encountered at other branches is they would run out of smaller bills WHAT?! You're a bank, you're not suppose to run out of small bills. It was a Tuesday morning and we happened to be having breakfast on Queen Street East so this branch was the closest to us. Hubby and I walked in expecting a line up and a long drawn out process so I was looking for a place to sit and get comfy. There was no line up at all. We were greeted by a friendly teller who cashed our check and gave us small bills and coins without any fuss. No providing extra ID, no calling the manager, no "I'm sorry I can't accommodate your request". Beautiful looking branch inside and out, no line up on a Tuesday morning, fast and efficient teller definitely a branch we're returning to.

I have dealt with this branch (my home Branch) for some 47 years or so, both for personal and for…read morebusiness needs. While there have been a few occasions (mostly my own doing) that have caused me consternation I remain a client (and a large RBC shareholder), because the business is well run(for a bank) and this branch in particular, works for me. I do not go there much personally now as we have moved downtown so I do most of my day to day business with an RBC downtown branch(or online). I can say that I still know some of the staff (they do move on) and my long time advisor there. She has always been great to deal with, can figure out how to get a 'thing' done, and will tell me directly when she can not. RBC interest rates are not great, but buy RBC stock, it is quite liquid and pays 4% dividends. I will name this Advisor because for for going on 20 years she has given me and others great, and constantly excellent service. Go see Joanne.....

While I have some reservations about my overall decision to switch to TD for banking, I cannot…read morefault their staff, particularly in this branch. The lines move fast and the staff are always really friendly and relaxed. The building really does look like something out of a movie- it's always a pleasure to pay a visit!

Had some issues with my credit card that couldn't be solved online. Went to the King and Bay…read morebranch. Got great help from Mohamed. Very patient. Thanks Mo and TD!

We have been a customer for RBC for almost 4 decades and more than 4 years at this branch. Our…read morevisits are very limited - either a large withdrawal or a foreign currency transaction or for the lockers. The visits have been lesser over the years as our banking needs and ways to banking has changed over the decades. Every visit to this branch has been exceptional service. Even when one of the redundant account had to be closed the service has been remarkable and exceptional. Every staff that we have encountered with have consistently provided the same excellent service. The inside is so clean and tidy and very comfortable.