I've just recently moved to London from the US and was having a hell of a time getting settled in,…read moremost of which was caused by not being able to procure a UK bank account. It's a bit of a roundabout issue here where you can't get decent housing without a bank account and you can't get a bank account without decent housing. I had no idea that the credit check done on you is actually done on your place of residence and the credit attached there, not necessarily all just you. Very frustrating. At my wits end, and after going to several banks in and around Soho (and getting very rude and exasperated responses to my questions - as if I was doing something wrong by moving to London and not knowing my way around the financial system), I came across this HSBC in Chinatown. Bruce is my HERO. Not only was he completely accommodating to my mistake of thinking an appointment was way earlier than it actually was, he was very reassuring, informative, patient, kind, and most of all, funny. Thank you so much Bruce for easing my final transition into London life and helping me feel like a productive adult once again. You were the only one out of several bank employees in Soho that didn't treat me like an idiot and instead like a friend. I can't tell you how much I appreciate this, and most of all, appreciate you alleviating all the stress from this last stage. Thank you, thank you, thank you.

I had a smooth experience here compared to other branches in the area. The staff were professional,…read morepatient, and actually took the time to explain things clearly without rushing. It made a big difference, especially when dealing with something as important as banking setup. The location is convenient, and overall service felt reliable and well-managed. Definitely a better option if you're looking for helpful customer support in central London. On a side note, if you're also dealing with property setup, renovations, or construction work, I found some useful services here: https://timberconstructionltd.co.uk

In a neighborhood where ATMs are few are far between and banks are even scarcer, this Barclays is a…read morewelcome sight.

I will be send this review to all of the Barclays Bank site in the US and UK. This bank prides…read moreitself on security but allows site like easyyardsale.com to do business with them because they know this Bank is to big to do anything to find and stop them from taking peoples money. So instead of leaving the yelp for the fraudulent company I decided to leave it with the bank that allows them to take the money. I also leaving this review with the back because I know I will have to fight tooth and nail to TRY to get the money back with a success rate of probably 50/50. Here is what was left on the BBB site for easyyardsale.com: On May 12, 2014, we wrote to this business requesting that they substantiate advertising claims made on their website, www.easyyardsale.com. The site's "About Us" page displays a list of officers of the company: C.A. "Andy" Wenig, Fred Swan, Allan Marks, David Michael Jacobson, and Beth Crowell - complete with portraits. The images used are actually those of high-profile executives of eBay, Inc. whose names have been slightly altered. On May 13, 2014 we contacted eBay, Inc. who informed us that there is no affiliation between eBay's executives and this business. The "About Us" page also claims that the company was founded in December 2008 by Peter Becker and Erik Holcomb. Becker and Holcomb are actually the founders of a business named Global Garage Sale, Inc. based in Winooski, VT. We confirmed on May 13, 2014 with Global Garage Sale, Inc. that neither Becker nor Holcomb are affiliated with this business. The website also advertises the business' name as "Easy Yard Sale, Inc." As of May 13, 2014 we have been unable to confirm that this business is incorporated in California, nor could we locate any local registration with Sacramento County. As of May 8, 2014, we confirmed that the address listed on this business' website of 11204 Pyrites Way Gold River, CA 95670 is not listed with the Sacramento County Assessors office. Also, the United States Post Office reports that they do not serve this address. According to the BBB Code of Advertising, "Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used." Additionally, the BBB Code of Advertising States "In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser." Prior to this nothing but glowing reviews on all site and no complaints on the BBB. How did a little company like this scam a major bank that it was a legit company or did the bank just not care?

This is the local branch of my bank, Lloyds…read more Lloyds Banking Group plc is a major British financial institution formed through the acquisition of HBOS by Lloyds TSB in 2009. The Group's history began in 1765 with the founding of Lloyds Bank, which is the fourth oldest bank in the United Kingdom. The Group's headquarters is located at 25 Gresham Street in the City of London and its registered office is on The Mound in Edinburgh. Lloyds Banking Group's activities are organised into Retail Banking (including Mortgages and Sole Traders), Commercial, Life, Pensions & Insurance, and Wealth & International. Lloyds' has extensive overseas operations in the US, Europe, the Middle East and Asia. On 13 October 2008, PM Gordon Brown announced a government plan for the Treasury to invest £37bn of new capital into major UK banks--including Royal Bank of Scotland Group, Lloyds TSB and HBOS--to avert a collapse of the financial sector.Barclays avoided taking a capital investment from the UK Government Today, the Government stake is below 19% and in May, the company paid its first dividend for 7 years In 2015, Lloyds is celebrating its 250th Anniversary.

I have been there a few times already and the staff has always been really helpful and friendly…read more They even come to talk to you if there is a little line (no more than 4-5 people) to try to help if they can. And although it is in a busy area and I always go to lunch time, I never have to queue for more than 10 minutes. Half of the times I did not have to wait at all. I must say I am really happy with my Lloyds services after having such awful experiences with my previous bank.

I finally took the time to set up my British bank account and went for NatWest as it was the…read morefastest one to process the demand. I got an appointment for the next week after calling. They asked me which NatWest was more convenient for me and what to bring to make the process as smooth as possible. On the d-day, my banker didn't make me wait and he was really efficient. All was sorted in 20 minutes and with clear explanations. It's the first time opening a bank account was so easy so i would recommend it.

This bank has recently been refurbished and looks good inside, has all the usual services that…read morebanks offer plus longer opening hours on a Thursday night if you can't make it during normal hours, staff seem pretty friendly at this branch but are extremely quick to pull the 'Till Closed' blind down bang on 5pm!, this is the only reason I give it 4 Stars.

A very modern branch with friendly staff. Helpful and knowledgeable. To help you with all your…read morefinancial needs.

a great bank. always ready to help you when you get into financial difficulty. recommended.read more

Great currency exchange rate. Took me a min to find the place but worth it. They didn't rip me off…read morelike other places try too.

From the owner: ACE-FX will buy and sell cheaper than any other bureau de change in London…read more.. ACE-FX will guarantee to give you the best exchange rates, whether you are looking to buy currency or sell currency, we will provide the best currency rates published nationally by any other supplier on any given day. These include the UK's leading High Street Banks, Airport and High Street Bureau de Changes, Marks and Spencer, The Post Office, Sainsbury's and even speciality banknote suppliers like Travelex and Thomas Cook. Our dedicated team makes sure we provide the latest exchange rates on all currencies. This keeps us one step ahead and allows you to receive the best possible exchange rates at any time! Meaning we are a cut above the rest in leading Bureau de Change organisations.

Pretty nice bank, I like their way of doing things which is very different from the traditional…read morehigh street banks. Also their debit card (which is a Debit MasterCard with PayPass) comes with no foreign currency fees within Europe. But be careful when using their ATMs with a foreign card for withdrawals. The Metro Bank ATM (operated by Note Machine) will offer debiting the account in your home currency. Do not accept this as an unfavourable exchange rate will be applied. Let your own bank do the currency conversion instead so have the transaction carried out in GBP (choose "Continue without conversion").

Have you ever wondered why every Metro Bank branch will have 3-15 employees but you still wait…read moreforever to get served? This branch is no exception. While 6 people were behind the counter, only 2 were helping customers. Very frustrating! Leyla only exacerbated the problem when, after one of the 8 people in line complained that no one was working, she decided the best use of time was to explain that "they ARE working" and point out what each employee was doing...instead of helping anyone. Needless to say, I promptly switched my bank to Nationwide (I have a referral code for a free £100, hit me up!) and have never looked back since!

I like it in here. It has posh machines that pay in, pay out…read moreand do cool things like scan and read your cheques (yes, I still use cheques now and again). I think perhaps the reason I like it in here, is because I like gadgets. Anything that makes my time in a bank or in any establishment for that matter, faster and or smoother, gets a thumbs up from me. They also have people at the door saying 'Hello, how may I help you today.' Makes me think of that film with Will Smith, I Robot - with these scary murdering machines that will all one day take over the world. Funny old thing technology. I love it but at the same time have a deep seeded loathing for it because there is no such thing as anonymity anymore. That's life in the 21st century for you. Makes me thing of that 60's series with Patrick Mcgoohan, yelling about not being a number, but rather; "a free man." What was it called again? Oh yeah, The Prisoner.

A very small branch very close to Borough Market. Very conveniently located on one of the busiest…read morestreets. This location has teller service along with ATM. It's very clean and upon arrival have staff members to greet you. FYI: for travelers in need of wifi, this is the best place to go. It's free and the signal is very strong, good place to pop in for a quick surf on the net or for looking for directions. Lord knows I utilized it a few times.