Cancel

    Open app

    Search

    Services - HSBC Bank

    Personal banking

    HSBC Bank Photos

    You might also consider

    Recommended Reviews - HSBC Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Maha Z.
    3
    36
    30

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ying W.
    33
    13
    4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jan H.
    5
    33
    0

    16 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tar M.
    71
    1
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Just a horrible bank. I waited to make a deposit while 2 staff members avoided eye contact with me, shuffled papers and finished their task.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - HSBC Bank

    You might also consider

    Verify this business for free

    People searched for Banks & Credit Unions 5,997 times last month within 15 miles of this business.

    Verify this business

    Capital One Bank - this was the nonstop flight i paid for originally for extra money for seats.

    Capital One Bank

    (282 reviews)

    I'm reviewing the Headquarters, because this is a weird issue that we've been dealing with…read more It happened more than once. When it comes to anything financial- related, it's really important, to stay on top of it, seriously. But man, why would the clerk on the other end verify the Mailing address? Only to have it go to our old address on record, which was identified as the Residential address? And this was an old address, we have not lived there in years, nine years to be exact. After the first loss, and the debit card floating around somewhere, got a letter stating that the debit card would be listed as "inactive". It had the last four digits on this letter. I am the Primary on this account, I use this account to pay all of the Bills, so I cannot have any issues with this account, none. I asked my husband to call on this issue. It wasn't my debit card, so I couldn't call on this matter. This happened twice. What the heck?! The reason behind my star rating, is that this Bank still accepts Zelle, my credit union does not support it any longer, the BillPay system is very good, and the APP is very good, very user-friendly. I love when technology works- so this is a very good platform. In addition the checking account has no fees, and the ATM's are highly accessible. And it is also connected to the Kohls credit card too. So, I can see all of the accounts on one page. It is convenient.

    I was a long time Capital One credit card holder. I opened a checking account with a transfer from…read moremy bank account with another financial institution. I was the executor of an estate. I closed a bank account of the deceased person and had a cashier check payable to me. I deposited it into my recently opened Capital One checking account. Approximately 45 minutes after making the deposit, I received an e-mail from Capital One that read in part "One or more of your accounts have been restricted due to activity that is inconsistent with typical customer account usage, and we need to complete a review." The e-mail asked me to call. I immediately called and had a phone call that lasted approximately 43 minutes. I answered all questions asked of me about my background and the source of the funds. I was instructed to go to my local Cafe in the Los Angeles area with my driver's license and social security card. The following day I went to my local Capital One Cafe and showed the local representative my driver's license and my social security card. I was taken to a private room and the representative, and I called the 800 number again. The representative on the phone told me that my deposit was "under investigation" and that they wanted me to verify my identity at an actual Capital One bank. The closest Capital One bank was in Texas. I told them that was not going to go to Texas. I asked to speak with the person who was investigating my deposit. I was told that was not possible and they refused to tell me who was investigating my deposit. I was told that I would be notified of their decision. I waited for over two weeks without receiving an update. After about two weeks, I tried to access my account on-line. I was denied access. I called again and told the representative that I wanted to close my checking account. I was told that it was not possible because I was "under investigation". The representative told me that they would reach out to the person who was investigating me. They again would not give me that person's name. I called again the following week. I was instructed to return to my local Capital One Cafe to once again verify my identity with my driver's license and social security card. I did so for the second time. The local representative and I called the 800 number again. I was told once their investigator verified the source of the funds that I had deposited my bank account would likely be un-frozen. Later that day I received an e-mail that read in part "After further review, the decision to end our banking relationship with you has been reversed." My bank account was finally un-frozen. This was terrible customer service!

    HSBC Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...