I really regret to say that this was not a positive experience. I brought them a woolen sweater which used to be soft and a bit fluffy and now is no longer so; the layer of fluff is gone and the sweater looks thinner. It was ruined.
I also brought them a cotton jumper. After taking it back home, I noticed that the two buttons had been covered in tin foil. Uncovering them, I found out that their color had faded from blue to light blue. This had probably happened during the washing. It would have been more professional of them to tell me about it.
Never again.
Silvia read more