After much back and forth, they finally did the repair on the expanded warranty. what makes me…read moreupgrade to 4 star instead of two, is when tablet come back, they had trouble getting on the screen protector and accidentally damaged it. told me when I get a new one, to bring receipt and they refund the price of the screen protector.

August 18,2016 i came at 'EXPERT CITY' store at Oslo to buy a new laptop. So i ask the guy from the…read moreinformation if they have a model that i wanted, unfortunately they don't have a stock, so the guy asked me if i wanted to reserve and i can get it before end of next week. So it should be August 27,2017. So i came the counter and pay for the model i wanted (ASUS RU558UR-DM150T). And then at exactly August 27,2016 i ain't received any txt from 'EXPERT CITY OSLO' so i immediately call them and asked what happen to my order. The guy told that my laptop still not on the store. and he gave me two option, to wait on September 1,2016 or cancel my order! I feel sad when i heard this thing.. So i waited September 1, 2016 again. I don't received any txt from them, so i call this store again and now they said that my laptop was now on their storage, BUT this storage was located at Sweden. so this guy tell me to wait at 3working days again to get my laptop deliver to OSLO. September 6, 2016 expecting the SMS from them and still get nothing..so i decided to came at the store ask what is really happening.. I straightly go to the information area and talked to the guy there and he told me that my laptop will be deliver at September 9,2016 at storage! Due to the delayed delivery of ASUS COMPANY! and he also said that his really not sure about sept.9 because maybe its possible to get delay again.. OOOH MY GOD! I'm running out of patience with you guys. I came to the website which is (www.expert.no) sept.6,2016 8:30pm and i noticed that they have stock of this model at (EXPERT ALNABRU) c'mon why should i need to wait this long if you have this model a few kilometer from your from your other store???? THIS IS TOTALLY UNPROFESSIONAL! IS THIS HOW YOU TREAT COSTUMER???

This store is disgraceful. Have bought a brand new Miele washing machine. When I opened it at home,…read moreI have realized that there were damages and dial was missing as well. I have emailed them 10 times so far. No reply what so ever. I will never ever use this store.