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Howard Hanna - Willoughby

3.0 (2 reviews)
Open • 9:00 am - 9:00 pm

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Pine Ridge Apartments - Fitness center

Pine Ridge Apartments

(37 reviews)

hi, tom pattison here... i have lived at pine ridge since 2007. my last review was not great this…read moreyear but i have been going through a lot... i am going blind and my mood is down... i worked in media for thirty years and ran properties in my early years... let's face it we are going through tough times.. this pandemic has hurt us all... this place has a new manager. drew. he seems to really care and wants to make things better... samantha is the regional manager and she too seem to care... maintenance in the past years has been great.. so has the office staff... for this past year maintenance was really short handed and struggled... even though things are still bad with the pandemic pine has bounced back and is trying hard with the help of a overall very good staff and a good manager and regional manager... the elevators which is a sour point with me due to my disabilities drew and samantha are really trying to get the service company to stay on top of it... the clientele has changed but most people are still very nice... pine has a nice grounds and is safe. sometimes the dog bark and that drives me crazy.  the front office staff is also very nice always and try and help... drew is even trying to help me find my way due to my blindness... i have called this place home for many years and still do...pine has always been a five star place to me and is close to that still..

I was visiting a friend in Building G at Pine Ridge Apartments, and I honestly couldn't believe how…read moredisgusting it was. There were roaches and bugs, the whole building smelled like dog urine, and it was obvious that maintenance problems were being ignored. The place feels dirty, poorly managed, and completely neglected. If this is how they keep the property, I would never recommend living here. Save yourself the headache and look somewhere else.

Howard Hanna - Willoughby - commercialrealestate - Updated May 2026

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