This used to be an excellent dental office, but since Dr Arnie retired the service has been…read moreterrible. Dr Arnie would take time to consult with you about any dental work needed, but now you are just told what needs done and to schedule an appointment. Multiple times I have had the current dentists try to insist on getting root canals, and not take the time to talk with me about what I think. My teeth are not very sensitive, and Dr Arnie would always take into consideration that each person is different- he provided me with multiple fillings where a root canal could have been an option, but in each case his excellent work has held up and limited the amount of pain & money that would have come from constant root canals. Instead of a focus on patient care, there seems to be more of a focus on financial gain - my last appt I was quoted for over $1800 of work that would need done and had to all be done at the same time. Did not do any of it, and still no issues more than a year later. The office staff is also very unfriendly, especially to a family needing to book multiple appts at once. They refuse to book cleanings any less than 8 months out (despite 6 months being the recommended time frame) yet take on new patients and give them priority scheduling. They seem to also have a shortage of dental hygienists, claiming they have more business than can currently be handled by their staff. We had gone to this dentist for more than 25 years without having any of these issues, but with the retirement of Dr Arnie it is no longer a good dentist office. I would highly recommend finding a different dentist to avoid the same poor service we have experienced.

This is honestly the best dentist experience I've ever had!…read more The office was clean and welcoming. Soon as I finished my pay work I was sent straight back. My dental assistant was so friendly! To be honest I hadn't been to the dentist in over three year~yikes!~ so I had some plaque build up. I have had some negative experiences with my past dentist so I'm always skeptical. However, she did a great job and I felt very comfortable the whole time. Dr. Thomas came in after my cleaning and he was also very friendly and professional! He answered all my questions thoughtfully. I also really liked when I asked him about my bottom crooked teeth that mentioned visaline and how they had a specialist at their practice but he did not pressure me at all and just mentioned it for if down the line I wanted to consider it. Also my previous dentist told me that it was imperative that I got my wisdom teeth pulled Dr. Thomas informed me that there is no reason for me to get my wisdom teeth pulled. I loved how honest this practice was and that they weren't trying to nickel and dime you. This is the greatest doctor experience I have ever had! Would 100% recommend this place to everyone!

I had an excellent experience with Dr. Tao Jiang and the entire team. Dr. Jiang's expertise in…read morecosmetic and implant dentistry truly stands out--especially knowing how challenging it can be for a specialist to work on and improve someone else's prior cosmetic or implant work. The results and attention to detail were impressive. Angelica and the entire office staff, including the manager, were incredibly friendly, professional, and welcoming from start to finish. The office is equipped with state-of-the-art technology, which really adds confidence to the level of care they provide. There's plenty of convenient parking, and most importantly, they genuinely respect your time--appointments are efficient and well-organized. Highly recommend this practice if you're looking for top-tier dental care with a knowledgeable and courteous team. Ed Lampl

I have see Dr TJ several times. He has been caring, professional, and helpful. When my problem…read moreproved to be more than standard dentistry could address, he provided an appropriate referral. I have also had my teeth cleaned at this practice. The hygienist pay attention to my concerns, was caring, professional, and did an excellent job.

Great Dentist! I've only been once but it was the best dentist experience I've ever had. My…read morehygienist was gentle and thorough. The whole experience was lovely AND only $60 for a cleaning and x-rays. You can't beat that. Cash or check only - no credit cards.

Dr. Horan is great! I paid $75 total for cleaning and X-rays; awesome deal. He's very friendly,…read morealong with everyone in his office. I also think he is a great dentist; I felt like he really knew what he was doing. Location is great; across from the Eat'n Park on Murray Ave (just down from the post office). I would not have found out about him if it weren't for these Yelp reviews.... Office could definitely use some TLC....

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Made an appointment. They called and changed it. It was not a convenient date for me (the one I…read morehad previously scheduled was) but I took it anyway. Arrived early. Appointment was for 10:20. That time came and went. I asked when I'd be seen and they said "we're running late." (At 10:18, I had asked if they were running late and was told that they were not.) At 10:25 I asked the receptionist how long my appointment would take. Was told an hour. Well, I'm already ten minutes into my lunch hour and had expected to be seen at my appointment time. I said "nevermind, I'm leaving; you can keep my money" (had to make a $25 deposit before anything happened at all). They said "have a nice day," and I said "f*ck off." (Yeah -- i know that's wrong, but was so frustrated, and also I'm old and have no filter.) It's a downtown office and downtown workers obviously use them and can't be away from work for hours on end because a dentist doesn't keep appointment times.) This place has zero respect for patients' time, but theirs is SO important that I received NUMEROUS texts in the days leading up to my appointment. "...you have an appointment reserved with Atlas Dental Specialists on Wed, Oct 1st at 10:20 AM." And ".."please respond with C to confirm your appointment with Atlas Dental Specialists for October 1st at 10:20 am. If your appt is missed, or cancelled / rescheduled with less than 48 hours' notice, a fee of $50/hour of appt time will apply." So obviously THEIR time is important. Just not their patients' time. Also, every appointment is "separate." Cleaning is one. Examination is another. It's all about money money money with this place. They did refund my $25 deposit though. Terrible place. And now I have to find a dentist.

Dr. DiCarlo is a great dentist. He's gentle, caring and he has a good sense of humor as well. I…read morehighly recommend him.

Five stars for service, one star for after-care/administration. Let me explain…read more I had my teeth cleaned here back in April and had a wonderful experience. I didn't wait too too long and the doctor and his in-house staff are very friendly. It was my first time there so they made me feel super comfortable. You can tell he's very experienced and knows what he's doing. He even fixed a little chip on my front tooth without even asking. It wasn't huge and only I could see it, but he simply shaved the tooth down and voila! Perfection. Here's what I have an issue with. Because of my insurance, I was told by the doctor that because the coverage was more than the actual cleaning, there would be no balance. Great! Not... In August, I get a voicemail from the doctor's office saying that I have a balance of $77 and it's due pretty much ASAP. I called and she explained to me something complex about my insurance which ended up being the reason why I have a balance. Not technically their fault, but the doctor shouldn't have told me I was fully covered. What bothered me more was that I suddenly owe this money ASAP, but I'm only hearing about it now over four months later. The woman claims they sent it out but I received nothing. I asked for her to send a new statement out in the mail that way I can review the charges and also have a direct name and address to send the check to. Fast forward a week and I receive mail from them. It's literally one piece of paper with hand written notes on it about when I visited and how much I owe. No official statement, no billing information, nothing. I have no problem paying the bill, but give me some instructions. Why are you making this so difficult?! It's now September and they forwarded the case over to some medical bill collector. I guess we can both take the blame for things, but c'mon... if you want your freaking money help a kid out and at least tell me who to write the check out to. Maybe let me know which address?! Where is the professionalism? Definitely not returning.

What a wonderful dentist and staff. Friendly, understanding, knowledgeable and experienced. They…read moreknow how to treat patients with care and up-to-date practices. And I find the procedures virtually painless!! I cannot imagine trusting my teeth to anyone else!

Having moved to Pittsburgh in 2001 after going to the same small town dentist for my whole life, I…read morereally struggled to find a dentist here that I trusted. I have a lot of dental work after 4 years of braces and felt like many dentists were trying to take advantage of me, until a coworker recommended Dr. Rothrock. I've been going to him for about 10 years now and feel this is the healthiest my teeth/mouth have been my whole life. I trust that he genuinely cares and recommends the least invasive procedures to get the job done right, which is very important to me. I hope he realizes he can never retire because I'm never switching dentists again !

I've been here twice now and Dr. Leahy is friendly and does a great job of explaining things in…read moreeasy to understand terms, but I can't say I've been as impressed with the staff. This is personal preference, but I expect my dental care team to care about their dental health and it was surprising to hear about a chronic smoking habit. I had another hygienist today who I suspect isn't a regular based on her unfamiliarity with the office, and who gave me the longest cleaning I've ever experienced. On the topic of x-rays, the first set didn't save on my first visit and I had to do them twice, and most recently they weren't able to be taken. I did get a pretty clear description of their teeth whitening service which I'm excited to try, and for the dog lovers out there, there's usually a friendly giant roaming the office!

Visited for professional teeth whitening and had a great experience! Morgan was exceptionally…read morefriendly, walking me through each step of the process and Dr Leahy periodically checked in ensuring I was satisfied! Speaking to other customers in the waiting room, this dentist supports a welcoming, neighborly environment. Here, you're not just a patient, you're a person. Thank you for the excellent service and see you all in 6 months!

Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.