Im extremely disappointed with my experience. I originally hired Scott, but my case was later…read morehanded off to Ben Sung for representation without clear communication or explanation. From that point forward, communication was consistently poor. Messages and calls often went unanswered, and when responses did come, they lacked clarity or urgency--especially concerning for a criminal matter, where time and guidance are critical. Taking on a serious criminal case requires availability, transparency, and consistent client contact. Unfortunately, I did not receive those. I felt left in the dark about next steps and had to repeatedly follow up just to get basic information, which caused unnecessary stress and a loss of confidence in the representation. If you are considering hiring this firm or attorney, I strongly recommend confirming who will actually be handling your case and setting firm expectations for communication upfront.

They hung up on me mid interview. Terrible people. Looked them up talked to multiple people. Hung…read moreup on me no reply. No follow up. They had my number. Very improfessional. Would not reccommend.

Not much help. Steer clear. They investigated a business owner that had me attacked in a parking…read morelot. Couldn't prove that the owner had insurance as a business owner. Something is wrong here. Saw his advertisement on TV and it doesn't make me happy. Left with many medical bills as his staff told me to follow through with.

My attorney that handled my case was understanding, fast to respond and helped thru this process…read more My attorney was Aaron LaPante he was excellent as well as Kaitlyn Dettman. They always kept my value first and got me the best value for my case. My injury happened on the job but the can handle any accident you are in.

This past week we had a wonderful time in St Louis at the Onder Law Christmas Party. It was great…read moreto meet long time friends from on line but now in person. The vibe there was so joyful. The food delicious and the music fantastic. We did not feel out of place. Bev and I were the only ones using scooters but we wandered throughout the whole ballroom many times. Each time we paused to get by...we met a new friend. We were warmly welcomed by everyone. Bev called it a night after three hours ...I saw her back to our wonderful room at Four Seasons. I returned to the party. Our Hearts are so full having been able to travel to St. Louis. The Marines were there collecting Toys for Tots. We had our photo taken with them. I saw them load many boxes of toys throughout the night. It seemed every time I rolled past the front they were filling another box. This was the first time we came to the party. I hope we can do so in the future. This is a fantastic event. Staying at the hotel is well worth the money you spend. It is worth the trip. See review on Four Seasons St Louis. Thank you Mr Onder and Ben for your kindness Willie and Bev. I remember the first day I contacted your office about my case. The office reached out to me. A few days after I signed on I received a brown padded pocket 3 ring folder with lots of important information in it. ONDER LAW in bold letters. I read every word sent me. Every page. When I received a Thanksgiving card in the mail I added it to my folder. This was over nine years ago. I've been walking the walk and fighting next to you all the way. Supporting the team whenever I could. The office has always treated me like I'm special, unique, and the only client on your desk. Each time I called someone had time to answer my many question. If I left a message y'all called me right back. This review is to say thank you. The whole team is so sensitive and caring . I appreciate everyone It's still thanksgiving ...I still have turkey and cranberry sauce left. Thank you my friend for being there. Always. So my friend, for now just take second by second and do your best. No stress no worries. Breathe and know I'm smiling and sending good energy your way. Fantastic! My lawyer is all over everything. If there was an injustice Onder law is the place to go. The communication is easy, they all make me feel special and like I am the only client. Phone calls are returned as well as texts and emails. Very impressing group. They are my chosen family. I get monthly updates on long term cases. It is the best of the best. Good people work there. They care with their hearts. Special thanks to Karla ! She called me back. Karla was very patient in dealing with my handicap and my losing my train of thought mid sentence. My questions were answered clearly and in a way I could understand. She took time from her busy day to help me. Thank you Onder Law.

Never replied to me, Too busy I guess! Why go with a lawyer that doesnt call back for a consultationread more

Today is Friday, April 4th, and I really am somewhat surprised , but finally pleased , to be able…read moreto say that I really have been acknowledged by someone in the company who is of significance to the law firm....... I appreciate that very much and others can read it , however it was the very nice phone call I received yesterday from someone at the firm who couldn't have been nicer and she explained why my case was held up by the V.A. and was still "active" so I could relax a bit for the next several months before I need another update.....I passed on my suggestions to the "big wig" who contacted me with the hope that they can improve the quality, regular timeliness, and empathy shown by those firm associates who are tasked with keeping us clients up to date every several months or so, like clockwork..... After all, I have been waiting nearly 7 years for the settlement in my case to be paid to me..........If I can, I will boost my rating up one notch thanks to hearing from the law firm....Should they actually successfully settle with me in the next 6 months or so, I will try to give them the highest rating possible, based on it being over...Thank you Andee M.

Getting in touch with someone when you call sucks! Today (01JAN2026) it took me 20 minutes to get a…read morehuman being on the line regarding my case, and she put me on hold for 6 minutes trying to locate someone to talk to. When she came back on the line, she said Courtney would be the person to talk to and she would get me over to her voicemail because she wasn't available (AGAIN). I played this game last week! I ask the lady if they needed help or were hiring because it's obvious, they have a problem over there! She declined to answer.

I went to Brown and Crouppen for a social security disability case. I had just left another…read moreattorney who supposedly specialized in this field. I was very specific about my needs and she totally disregarded them and did what she wanted and if I would have stayed with her I would still have 2 more years to wait to get on a court docket. I called Brown and Crouppen because of previous experience with them on a bankruptcy case, which they handled with tact and dignity. I was kept informed by Brenda and Shelly every step of the way, I was never made to feel like an inconvenience, or a burden. I live in pain every day of my life and this situation is not one that I would wish on anyone. And before I went to Brown and Crouppen the only insurance I could get was from Obamacare, don't even get me started on that. It was useless so I couldn't get the help I needed. Brown and Crouppen took my case, that the other attorney had for 4 years and in a little over a year, won my case, got my back pay and my Medicare was retro dated to 6 months before my disability even started to help out with my gargantuan medical bills. I can't say enough about Briuwn and Crouppen,specifically Shelly, Brenda and Robert Simmons, except to say, I LOVE MY LAWYER!!! Thankyou all so much for what you did for me, I can never thank them enough!!! God Bless

From the owner: Brown & Crouppen is one of the largest personal injury law firms in the Midwest. Our attorneys…read morebring experience in a wide variety of personal injury cases, including car accidents, truck accidents, property liability, dog bites, defective products, nursing home abuse and neglect, medical malpractice, workers' compensation, and wrongful death. Since 1979, our personal injury attorneys have helped recover over $1 billion in compensation for our clients. Our lawyers work on a contingency-basis, meaning there is no upfront cost to you -- if you don't get paid, we don't get paid.

Mr. Jeffrey Singer is trustworthy. After I got hurt he was my voice…read more He's professional & he's tough. Attention all who think you can drink & drive or text and drive. Mr.Singer takes our situation personally and fights for us he has no sympathy for foolishness behind the wheel. He and his team are the forever champions. If you been hurt in a car. Call on Mr.Singer and his team you will be extraordinary happy that you did.

Although I knew the max settlement would be $50,000, the sent me to their care team for my…read moretreatment, which was non existent, and basically split my settlement 3 ways. For only a few visits and 1 shot, they got $15,000 as well. Nice scheme all around for them. I'm sure they get more for their referrals to that place. All about $$ with no care for the client.

A good lawyer and also a great person…read more I hired Besserman Law office after I had my last lawyer left me at the last-minute right before trial. I read reviews and had a few consultations and felt like this Law office was right for me. Right away she had an uphill fight on her hands and she was more than up to the challenge. She worked relentlessly to get caught up and to try and turn things around. Within no time, she was caught up and helping me answer questions I had had from the start. She was always a straight shooter and never sugarcoated things. She always kept me involved in what she and I needed to do to move things ahead. Mostly she always made sure I understood what was going on since this was my first time in court ever. In the end, she ended a 1 year battle in about 2 months of her working on it. In doing so she went above and beyond what I expected. She never backed down even with the odds against her. Most importantly she tried to put the kids in this case first and not her pocket book. Doing things in the fastest way she could and in the best quality she could. Finally, she will always come highly recommended by me and people in my family that had to hear my stories. I can only hope that she will always be my go-to lawyer if I ever need to go back for anything else. I am truly Grateful for all she has done for me and I could not have wished for a better lawyer.

always my go too I love them and their service. case handling in a timely manner. they are always…read moreso nice and informative and help with anything questioned

I have been with the firm since 12/9/2025 i understand the holidays, but seriously. Each time there…read moreis communication it is done on my part as the client. When i became a client i had done the majority of the leg work, treatment etc, The other party ( insurance company has everything also.) There is no communication , unacceptable for 40% of anything.

Prompt responses! Awesome services! It was a great…read moreexperience interacting with Andrea dealing with an unpleasant speeding ticket event. Very much appreciated.

I called this office, was interrupted twice before I could ask for help. After explaining, the…read morelawyer said I don't handle felonies.....is there a different category for criminal defense.....I ask because that is listed on their website.

I worked with Marc Jacob on a fairly complex seller-finance real estate deal and couldn't be…read morehappier with the experience. Marc has deep knowledge of the process and an impressive attention to detail. He helped me navigate every step and made sure everything was structured and documented properly. Highly recommend him if you're dealing with seller financing or a complex real estate transaction.

Hi residents of Missouri,…read more I just called Marc Jacob, Esq office to discuss and possibly retain him for real estate matters I have as an investor in Missouri. The receptionist or the person that answered the phone asked me if I just want to ask him for free some questions or am I looking to hire him. I said both, I am having tenant issues in one of my SFH and I could use his consultation. She than told me that he is not taking on any new clients. Why did she ask me those questions in the first place if he is not taking on any new clients. It was her tone and she was unprofessional. I would never hire her to answer my phones! I regret I ever called Marc Jacob office.