I purchased a heater last month (October) that was manufactured in June of 2012. The company refuses to honor the warranty because you must keep your receipt for an entire year.
The supervisor over customer service agreed that I was not out of the 1 year window but insisted I was not under warranty. When asked why they had a policy like that she just insisted that everyone in the electronics industry has the same policy. She also told me that Walmart takes back electronics to at least 3 months and that she has done it herself!
5 minutes later she called me back and said, "Uhh I think I have the wrong number.
"
Best way to describe this company... Rude, Greedy, and unprofessional
http://help.walmart.com/app/answers/detail/a_id/205/session/L2F2LzEvdGltZS8xMzUyOTM2MDcwL3NpZC9YeXl5SGhibA%3D%3D read more