My mother and father had been account holders in this bank for over 25 years until their deaths. Why I don't know. This bank is very unprofessional,rude and behind the times. I don't know if it's just this location. But I have never gone in there without having to bite my tongue.
My sister who has an account there for over 30 years gave me her check to pay me back for some holiday gifts. It was around 3:46 on June 28th that I went to the drive through window to cash the check. The lady that decided to help me looked at the check and looked at me and I proceeded to ask her to cash the check and if I can have larger bills. She lingered and then said to me " Do you like your bank" I answered yes I do. I wasn't sure if she was being nasty or trying to get me to open an account there. I gave her my identification to make it easier on her, and after some delay she came back to me and told me to present this to my bank because they don't cash checks there unless people have accounts there. I was livid. I have never gone to this bank without getting a smart remark or been told it can't be done. The manager came to the window and told me that all banks have that practice. I told her No All Banks Don't Have That Practice!
Needless to say, if she asked was I happy with my bank in hoping I would open an account there , she went about it wrong. After that, I don't know why anyone would have an account in this bank. They need to have better customer service and one big basic need. Get With The Times. read more