There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)

Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.

I called Dr. Titlebaum on a Saturday evening when my preschooler had an abscess and despite not…read morebeing a patient of his, he patiently spent 20 minutes on the phone with me, sent a prescription to my nearest pharmacy, and offered a follow up visit.

Dr answered my phone call as I am a random person and allowed me to explain the issue I was having…read moreover the phone when many doctors would say just come in and possibly waste my time. This was amazing patient/ customer service and going forward in will be using him as my new dentist.

I came in specifically for a tooth that was hurting the most, but instead of addressing that issue,…read moreI received treatment on other teeth that wasn't needed. It has now been 5 months, and I am still experiencing pain in the original tooth I initially came in for. Meanwhile, my insurance has been exhausted on procedures that I did not need, and I am now left paying out of pocket for treatments that was not necessary. This situation is extremely frustrating and disappointing. The staff working there are nice, but I feel like I got scammed. I am extremely disappointed with my experience, and the situation has only worsened after I shared my honest review. Since posting my feedback, I have been receiving excessive and persistent phone calls--up to 15 times a day pressuring me to remove my review. This behavior feels inappropriate, unprofessional, and harassing. In addition to the original issue where I came in for a specific painful tooth but received treatment on other teeth that I did not need I am now also being blamed for the treatment decisions that were made and recommended by the provider. This is unacceptable. Patients rely on dental professionals to diagnose and recommend appropriate care. Shifting responsibility onto the patient after the fact, especially when the outcome has been ongoing pain and financial burden, is deeply concerning. At this point, I am not only dissatisfied with the treatment itself but also with how this situation is being handled. I expect respectful communication not pressure, blame, or repeated unwanted calls. I am documenting this behavior and will take further steps if necessary

I had such a bad toothache. I called this dentist office to make a same-day appointment. Not only…read morewas the receptionist, Alison, so kind, she was reassuring, made sure my insurance was covered, and I was even able to be seen for x-rays & a cleaning. Upon arrival for my appointment, it did not take long to be called in which I totally appreciate. Kristy, the tech, was so pleasant taking my x-rays. Lucinda, the hygienist, provided helpful education, and did a thorough cleaning. Last to be seen by Dr. Schraner was the cherry on top, she was knowledgeable, nice, and broke down what my options were to proceed. With this experience, I'm considering changing my Dentist because this experience knocked my socks off!

The place is nice, front desk and everyone working there was very sweet. I have an issue however…read morerequest a specific dentist, waiting a decent amount of time to see that dentist and then the day of the send someone different in the room. The front desk was clearly not aware of this change either based on my check out. Over all I think you're fine trying out this location if something like that is not important to you. I had very specific things I wanted to discuss with the dentist I requested and waited to book with. A change around that request should have been communicated.

EZ PZ. In and out in a timely manner. Friendly and knowledgeable staff. Thank you! Lisandra…read moreMcGrath http://lisandrabefit.com/

Dr. Tiech.. WOW..absolutely the BEST ..my Dentist for over 30 yrs..skilled professional gentle kind…read morethoughtful holistic artist ..so grateful to have found him and his entire staff..Thanks Dr. T...Jamie

Cleaning and implant refresh done today by Dr. Iomozzo. She's been my dentist on and off for about…read more12yrs. Now that I've returned to NY, there's no one else I'd trust with my pearls. She's extremely attentive and knowledgeable. Har stop trust care providers these days. Office is conveniently located off I287 minutes from the Westchester Mall.

if i can give this dentist a zero i would , want to charge my insurance 75.00 for a job they did…read morenot do and on top of the both the ladies in the front are nasty and rude . the business asked me for a 5 star rating umm no the customer service is a zero , than on top of that wants to say they gave me a referral when clearly the new dentist said it doesn't work and for the lady on the front desk wants to be laughing on the phone while im requesting something for the dentist telling me they don't know what to tell me really pissed me off . i waited 3 months to write a review to see how a follow up would work with this office . and for her to laugh and say i dont know what else to tell you , i really don't understand offices and there customer service skills . offices need to find people who love there job , on top of that i send my sister over and they did the same thing try to charge her 75.00 for a job the never did . i would never go back to this office

Innabi Dental Are professionals thru & thru!…read more They make going to the dentist less anxiety provoking while accommodating your dental needs. Innabi is thorough and patient with our families dental cleanings and x rays. If you have any questions they'll be honest & forthcoming regarding answers. This dental office comes highly recommended from the front staff to the actual dental services!