We had every bit of a poor experience with Justin Roop. We were set for an 11am appointment and…read moreafter contacting him twice after the appointment time, he finally showed up after 2pm. He came in for about an hour and assessed all of our repairs. I wrote him a check, because he said that would be the best method of payment, and he left saying that we should be getting an estimate delivered to my husband's email soon. "Soon" has long since passed. My husband contacted him on 2 occasions asking if he'd sent the estimate yet and Justin assured us that he had. But maybe he sent it to the wrong email so he'd try again. 3 weeks later, I decided to give him a call myself. Upon answering the phone I asked him how long it generally takes for him to give an estimate. He said it could be a few days or several more if he had to contact the manufacturer for pricing on parts and such. I asked if it was normal practice for him to come in and collect a service fee without actually offering any services. He, of course, said no. I expressed my frustration with this whole situation and asked why we hadn't gotten our estimate yet. He said that we must be one of those cases where he's waiting to hear back from the manufacturer. Yeah, okay. So I let him know that I was going to find every review site his business was listed on and leave a review of my experience with him. He PROMPTLY shifted and offered a refund to make it right. I asked how we were going to go about that and he asked how I made payment. I said, "a check, because that's what you said was best for YOU". So he offered to bring a check by our RV site the very next day. And he even asked me to text him our site number so he could deliver it to the correct place. Well, by golly .... the manufacturer must have gotten back to him quickly after our phone call because my husband had the estimate (dated for that very day) in his inbox about 4 hours later. With a lovely note. ((My comments are interjected throughout with parentheses)) From Justin: Attached to this email is a copy of your estimate in PDF format. We apologize for any inconveniences that have occurred. Our, now former, receptionist documented your email address incorrectly. ((My husband only had correspondence with Justin)) I thank you for bringing that to our attention, and your estimate has also been forwarded to your insurance adjuster with the claim number in the subject line. ((Our Ins adjuster even had difficulties contacting him))!This estimate will be valid for you to receive a disbursement check from your insurance provider. You may then, with your right as a consumer, use that disbursement check to have your RV repaired at any repair facility of your choice. I spoke on the phone with a Rebekah Merwin at phone number ******** today. She expressed concern when she called about the delinquency of the aforementioned estimate. I told her I was not at my desk and could not verify the status at that time. However, I did offer to send it over immediately when I got back to the office.((this is a LIE. He NEVER offered the estimate because, by his account, he was still waiting to hear from the manufacturer)) She demanded that she didn't want to do business with us, that we were thieves, she threatened to defame and slander us on Yelp, Yahoo, etc. ((I assured him I'd share my experience with his company)) I can assure you, with the sending of this email, your service was provided as promised(writing up and sending estimate), and the feeling that you were "stolen from," as put by your wife, hopefully has been rectified. I do offer our most sincere apology for our tardiness which was handled as soon as it was brought to our attention today. We have taken care of this matter with the upmost professionalism and believe that no negative reviews should be given on our behalf. If this occurs, we will take the appropriate action provided our by legal council. Thank you for choosing Delta Structural RV and good luck with your future endeavors.  Justin Roop Owner Delta Structural RV

Was supposed to do work to my home after Hurricane. Consistently failed to show up and do the work…read moreeven though we had the money from the insurance company to pay them. Got tired of my house leaking everytime it rains because they kept procrastinating and making up excuses for not doing the job. Had to fire them!

I wish I never did business with Justin Roop. March 28 2020 he replaced my a.c unit on my rv. Paid…read more$950 for it and mentioned the a.c had a 2 yr warranty so now my a.c is out again so I texted Justin about the issue 2 days ago . He replied that it was still under warranty and after that he never replied to my text messages again. PLEASE DONT LET HIM SCREW YOU OVER!!!!

Helped my grandma during Covid19. Professional and safe. This company went out of their way to help…read moreus.

We had every bit of a poor experience with Justin Roop. We were set for an 11am appointment and…read moreafter contacting him twice after the appointment time, he finally showed up after 2pm. He came in for about an hour and assessed all of our repairs. I wrote him a check, because he said that would be the best method of payment, and he left saying that we should be getting an estimate delivered to my husband's email soon. "Soon" has long since passed. My husband contacted him on 2 occasions asking if he'd sent the estimate yet and Justin assured us that he had. But maybe he sent it to the wrong email so he'd try again. 3 weeks later, I decided to give him a call myself. Upon answering the phone I asked him how long it generally takes for him to give an estimate. He said it could be a few days or several more if he had to contact the manufacturer for pricing on parts and such. I asked if it was normal practice for him to come in and collect a service fee without actually offering any services. He, of course, said no. I expressed my frustration with this whole situation and asked why we hadn't gotten our estimate yet. He said that we must be one of those cases where he's waiting to hear back from the manufacturer. Yeah, okay. So I let him know that I was going to find every review site his business was listed on and leave a review of my experience with him. He PROMPTLY shifted and offered a refund to make it right. I asked how we were going to go about that and he asked how I made payment. I said, "a check, because that's what you said was best for YOU". So he offered to bring a check by our RV site the very next day. And he even asked me to text him our site number so he could deliver it to the correct place. Well, by golly .... the manufacturer must have gotten back to him quickly after our phone call because my husband had the estimate (dated for that very day) in his inbox about 4 hours later. With a lovely note. ((My comments are interjected throughout with parentheses)) From Justin: Attached to this email is a copy of your estimate in PDF format. We apologize for any inconveniences that have occurred. Our, now former, receptionist documented your email address incorrectly. ((My husband only had correspondence with Justin)) I thank you for bringing that to our attention, and your estimate has also been forwarded to your insurance adjuster with the claim number in the subject line. ((Our Ins adjuster even had difficulties contacting him))!This estimate will be valid for you to receive a disbursement check from your insurance provider. You may then, with your right as a consumer, use that disbursement check to have your RV repaired at any repair facility of your choice. I spoke on the phone with a Rebekah Merwin at phone number ******** today. She expressed concern when she called about the delinquency of the aforementioned estimate. I told her I was not at my desk and could not verify the status at that time. However, I did offer to send it over immediately when I got back to the office.((this is a LIE. He NEVER offered the estimate because, by his account, he was still waiting to hear from the manufacturer)) She demanded that she didn't want to do business with us, that we were thieves, she threatened to defame and slander us on Yelp, Yahoo, etc. ((I assured him I'd share my experience with his company)) I can assure you, with the sending of this email, your service was provided as promised(writing up and sending estimate), and the feeling that you were "stolen from," as put by your wife, hopefully has been rectified. I do offer our most sincere apology for our tardiness which was handled as soon as it was brought to our attention today. We have taken care of this matter with the upmost professionalism and believe that no negative reviews should be given on our behalf. If this occurs, we will take the appropriate action provided our by legal council. Thank you for choosing Delta Structural RV and good luck with your future endeavors.  Justin Roop Owner Delta Structural RV

Our Camper needed repaired so my husband called D&S Mobile Repair ( Justin Roop) he came amd looked…read moreat our camper, told my husband Dean what he needed to get, my husband gave Justin 500.00 dollars, we have not seen Justin since. Dean has called him a few times and he did returned Deans call one time and told him when he would be here but never showed up. how sad because my husband said he seemed like a nice young man.

This husband and wife team are great! They understand service and I highly recommend their…read moreservices. When I need something on my RV I will be back!

Many mobile techs have given me the run around either with scheduling or milking the hours. Not…read moreMobile RV Tex. He was prompt, friendly, reasonably priced. After the repair was quicker than he expected, he even offered to fix other things on the RV. Very good experience!

I enjoyed the experience from start to finish. The online experience was easy, informative, and…read morehelped me quickly narrow in on exactly what I was looking for. My experience at Legacy Ford of Rosenberg was truly exceptional. It was genuine, honest, and comfortable, due in large part to their amazing staff. I knew I was in the right place from the moment I arrived. It started with the way I was greeted at the reception desk - friendly, professional, and courteous. That same approach extended throughout the dealership, from the polite cleaning crew and café staff to everyone I encountered during the process. I even had one employee offer to pay for my breakfast. Those small, genuine gestures say a lot about the culture they've created. The finance department made everything easy, straightforward, and stress-free. I especially enjoyed working with Chris Spisak, my salesman. He impressed me from the moment he introduced himself over text and sent me a personalized video of the Bronco I was interested in. In the video, he walked me around the vehicle and pointed out its features and finer details before I ever stepped foot in the dealership. Throughout the entire process, Chris listened, focused on my needs, answered my questions, and worked hard to make sure what I wanted was exactly what I was shown - and ultimately what I received. I never felt pressured or like I was simply being sold a vehicle. This was truly one of the best car-buying experiences I've ever had. I look forward to servicing my Bronco at Legacy Ford of Rosenberg and purchasing another vehicle from them in the future. If you're looking for a new vehicle, I highly recommend stopping by Legacy Ford of Rosenberg and asking for Chris Spisak. He and the entire team made the experience exceptional from beginning to end.

Made arrangements to have everything ready when I arrived so that all I had to do was make sure the…read morevehicle I wanted checked out and sign the papers as I was paying cash and did not need financing. It took 15 minutes to check out the vehicle but waited over an hour and a half to get into the finance office to then spen 10 minutes signing the papers. If I had not been dropped off I would have left after waiting 20. I would not do business with them again. Service ceases after you decide to buy.