Hospital staff does not listen to the patient. Doctors have no communication between eachother…read more Worst than UTMB Galveston.

I had to call an ambulance for my mother on Tuesday march 31st at 4:30pm fire and ambulance came…read moreand picked mom up and transported er to Methodist Nassau Bay . Once in the emergency room . We had Dr wang to excess , moms oxygen was low, first thing she ask me is do you want to vent and i said no. She said she could die , I said yes but it would be natural. No machine , after 2 hours of oxygen was back up to her normal. We sat in a emergency room til 2:30 am and then moved to ICU . After all night we were in a rm #11. That morning we had Dr . Nina Zatikyan MD. She was rude and not compassionate at all . She told me I needed to get , power of attorney and will up there . She said your mom is in bad shape and didn't look good. This was our first meeting. Just crushed us but mom was alert and was better that day but was on high flow oxygen. As the day wore on Dr. Wang In ICU came in very polite and compassionate , we are doing everything and will be outside if you need anything . Then the heart doctor came in did every test , Dr. Ahmed Elsherbing. He told mom she had a strong heart. But kept monitor while we were there. The next day Dr . Nina Zatikyan came to the room and said you look better, total change from the first day. While she was in the room , I told her she took care of my mom in Nov. 2021 during covid and she said I don't believe so. She went back in her records the next day and said yes she did take care of mom during covid. This went on for 6 1/2 days in ICU. You have some amazing nurses in ICU Rachel U and Ashley N. These 2 nurses were so wonderful, we were lucky to have them for 2 days each .Made ICU enjoyable . The head Pulmonary Dr. Nina Zatikyan need to have compassion training , very cold , no respect for care of patients . if love one is in bad shape you should never tell them there dying, Should talk to a love one. I spent everyday and night with my mom in ICU. Just in case something happened . After ICU we were moved to a room on the 4th floor room 410 Sunday April 5th. After the move the next morning the doctors came in an said you were getting better, but you will be here a while . Dr Nina Zatikyan transferred her stuff to Dr. Jose Cuevas, nice gentleman was caring and compassionate. Easy to talk to and was there to help . We worked out a plan that day. So Tuesday came around and Dr Wang from ICU went on vacation. So we had Dr Donald Brown come in never met us before. I wasn't there, but he came in and told my mom that you aren't getting better. You need to think about hospice or alternative care . That just broke my mom. She called me at work , I came up there at 11 am and she was in the fetal position crying . So after first time seeing a patient for less than 5 minutes you destroyed her. Terrible bedside manor, she told him my son takes care of me and there is his number . But he never called . After therapy came in and she was able to walk . The next day Dr Brown came in same attitude , still no call. So that day we had nurse Jesus , wonderful at what he does , loves his job. So Friday comes around and I need to speak with Dr Brown, I got to my moms room at 8:30 am , and waited . Dr Brown came in an saw me . whole different attitude, but still talking down , not building up. I ask why they stopped PT , he said they said her oxygen dropped and he discontinued . I told him therapy said she did great and he said no. I said they were here and they said she did great. Then I ask when we could go home , he said home .I said yes , he said she can't go home . I said i everything setup , concentrator , tanks that will go to 15 liters incase of emergency . He was shocked that I knew what I was doing. He then said she could go home today. I said 5pm , he goes why . I said i needed to go back to work. He said we could go at 5 pm . Br brown isn't a compassionate person, I'm sure he does this more often. We were released and are home doing well. I also want to let you know that i was never given a survey for our stay. Plus also want to let you know that the social worker Alex called me the second day in the hospital. And I never heard from her again after calls to her and leaving messages . Plus I tried to contact Palliative care team member Sharice , calling and leaving messages. No return call either . So my whole experience at Methodist wasn't great. Your team members need work with more training for care of the patients. I've been in a lot of hospitals these last few years with my mom. But this was the worst experience , this hospital is close to our house but i think next time we will go to UTMB webster. Healthcare system here is poor, the Doctors like Dr. Nina Zatikyan pulmonary , Dr Wang Emergency , and Dr Donald Brown all need some training in compassion , respect for the patient and even the family members. Rating 1-10 , I give it 3.. Needs work...

I've been seeing Dr. Mani for over 30 years and he is patient and always up to date on the latest…read moreinformation. I'll miss him when he retires, but he got gray hair and I didn't!

My doctor was great. BUT ive had two procedures here and both times have had issues. They do not…read moreknow how to do IV's. Both times it took a couple of sticks before they got it right. The last time was the worst when they blew the vein in my hand and now two weeks late the back of my hand is sitll black and blue. Also, though I had receipts with proof that I had already fulfilled my deductible they made me pay it again anyway in order to proceed with the procedure. NOW they owe me a refund and I feel certain that will be a fiasco as well. I will NOT have another procedure at this facility.

This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

They took good care of my 95 yr old mom after her fall. Very clean. Staff is very attentive and…read moreprofessional. The PT is excellent

April 26, 2021 Telemedicine appointment at 12:30...to hear…read moreMRI and X-ray results that were done on April 9th. at 12:45 I called them with where's the doctor? Background : I've been in chronic lower back pain since January 2021...I've been steadily going to chiropractor since then. I've had no pain meds only the OTC kind. it's been a 16 day wait...to find out WHY?!! Now, at 12:45...the staff said, he's still with the patient before you, ok?! Then they asked for my co-pay; um, I don't give you one on a tele-meds call. I was then put on hold for 6 minutes (they probably called BCBS to verify) only to be told the doctor would call me in the next 5-10 minutes...^sigh^ At 1pm my Zoom call started. Dr Wang said the imaging shows severe osteoarthritis in lower back and referred me to PT and/or steroid shot. He said he (himself) could fuse my L4/L5 but, it's too soon for that...he wants me to try the other options first. He did not prescribe any pain meds...so, (again) I go out with pain and no relief! *sniff*| Now to WAIT ...and, wait some more for Wangs office to call the pain doctor so i can make an appointment. I wait

Behavior of office staff was horrid. They were not compassionate, completely unhelpful, rude and…read moredisrespectful. I'm insulted. Based on the behavior of the office, Dr. Wang has lost a patient. I will not subject myself to that type of judgement from the staff. Just because people have Medicare, doesn't mean that they are paupers. They may have gone through a life altering trauma. You never know what storm someone is going through. I have PTSD and after dealing with Houston Spine & Neurosurgery Center, my experience was so awful, that I really don't want to go to any doctor and I'm having an emergency. Houston Spine & Neurosurgery Center would not even let me schedule an appointment, because I had an "outstanding" bill. The only reason it's outstanding is because it's incorrect. Why would I pay a bill that is wrong? The staff is ridiculous. The billing department completely understood me, but the other people in the office were repulsive.

My son misses doctor Bellah. Unfortunately we had to relocate to another state and we have not…read morefound a doctor as personal and caring as him. The nurse & staff is great as well. I love the fact is not a huge clinic and this long waits. Is just perfect. I miss it very much also :( We refer people all the time to him because we truly believe he has a passion and cares beyond any other human being to do what he does. On many occasions he even took my call on a family events and holidays. That is unheard off anymore. Now things might have changed now., We have been gone for a few years but that just show you how he truly cares.

My kids, who are all soon to outgrow Dr. Bellah, have been seeing him for about 13 years and I have…read morebeen pleased the entire time. He is always on time, caring and very quick to help out even late at night. His staff is always nice, the office is always clean, and compared to most other Dr offices, it is always quiet. I'd recommend Dr. Bellah to friends, family and even my boss.

Wow. What an effective dose of high-quality medical care. Fast intake and triage then I was seen…read moreright away by PA Chris and RN Rachel. Both were very professional, sharp and assertive. Great inter-personal skills. I highly recommend this practice.

We came in to get an x-ray on my son's hand. We explained that we were in a hurry, and they assured…read moreme they could get us in and out. The staff was great. The visit was quick. As promised, they had us out in time. The staff and doctor were excellent.

Great place for families and events. Multiple floors, ample parking. Food is decent, staff is very…read moreattentive, buttons for service EVERYWHERE!

Get a whole new staff for Floor 2 and Floor 6!! Cut out all of your "holding" rooms…read more I came from the ER with a possible stroke. I was confused and I feel that I was not treated well at all! I then went to what I thought was my room! But found out from the nurse that came in, it was a holding floor until I was moved to floor 6. I was moved to so many rooms I wasn't sure where I was suppose to be! Then the boy that was taking me to floor 6 came in to move me, I said "Okay let's do it!!" Let's go to the next floor". The nurses tried to make it sound in a sexual in nature. I was happy that I was going to a new floor although little did I know it was going to be worse!! I was better and ask the floor 6 to please let floor 2 know that I was sorry and regretted being like that and she said "no I will not tell her". There was one nurse that unfortunately leaving to go home, his shift was over! He was very nice to me. Then after he left no one took my vitals in fact they argued about Who was going to come to my room! I was close enough to the nurses desk that I could hear everything they were saying, they made sure of it! It took until the next nurse came in that she learned no vitals had been done! After that, every thing seemed to be better! They came in accept there was one guy medical assistant, or nurse I don't know anyone's name on Floor 2, which was the floor I was on until they found me a bed on floor 6. That floor was even worse!! Finally I thought I was being discharged, but then went to another holding room and waited to be released. I will not ever go back to that hospital again!

10 out of 10 would recommend. Great care. Best imaging services. Would not go anywhere else.read more

Worst ER ever. The Dr there is really a PA. They do NOT listen to what brought you in and make up…read moretheir own stories. Then the nurses NEVER assess you was there 2 days and they never listened to my heart, lungs or assessed my pulses. Hear there are bachelor degree nurses only that work here, so they must have xray vision to assess me and put it in a chart without touching me. Thought I would give a second chance had an abscess so go in and the ER nurse lied never took my temp of pulse ox. Temperature was 99.9 when I left home. They gave me instructions to come back with temp of 100.4 got home and temp was 100.6 umm why go back when they lie plus they never checked my pulse ox and it was 88 when I got home. They need to stop lying that they are a health care organization. I called the DON office the secretary supposedly took my complaint and was to call me back. Never a call back. Seriously thinking now of reporting the liars to the nursing board.