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    Houston JetDirect

    5.0 (1 review)
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    7 years ago

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    Budget Rent a Car - Damage to the front Driver's side front panel, again clearly visible!!!!

    Budget Rent a Car

    1.3(70 reviews)
    1.3 miHobby

    Recently, I was booked a vehicle from McGhee Tyson Airport. I booked a standard SUV through…read moreBooking.com but they were some thing mess-up handed overed to me a Mini van with big charge. It was my old cancelation one but not this high charge. I called to customer service also and they tried to help. When I returned the Mini van back, I met a one of very nice lady, she reached to the vehicle. I think she is one of employer of Budget, her name is Lisa. She was exam on our problem returned all money back to us, they charged from me only I booked through Bookin.com SUV charge only. I really appreciated to this generous Lady and the service. Thank you so much very brand new Vehicle with your all generous Service. ,

    I rented a car from 12/3/25 to 12/8/25 and picked up at DFW airport Confirmation# 35930172US5…read more(called Car 1); fine. I needed to fly down to 12/7/25 - 12/8/25 to Houston Hobby airport for business. I rented a car from your website and got confirmation #36276126US5 (called Car 2) Morning 12/7/25, I parked Car 1 at Love Field Airport flew to Houston Hobby, I arrived at the rental location, fastbreak manager did not honor my rental and did not allow me to pick up my rental Car 2 with a reason that I have an open rental Car 1, so you can not rent another Car 2. I must rent from Thrifty. Please refund my prepaid rental Car 2 for $59.76. And fix your website to detect the open rental before confirming and wasted my time took a shuttle drive to and I must return to the airport to get to Thrifty. Bad website and bad policy!

    Photos
    Budget Rent a Car - More damage to the vehicle that was clearly visible on the vehicle.

    More damage to the vehicle that was clearly visible on the vehicle.

    Budget Rent a Car - This was the Driver's side rear door damage on the very last vehicle I finally decided to rent because I was exhausted after several HOURS!!

    This was the Driver's side rear door damage on the very last vehicle I finally decided to rent because I was exhausted after several HOURS!!

    Budget Rent a Car - Filthy stains on the inside of the Drivers side seat clearly visible as soon as I opened the door.

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    Filthy stains on the inside of the Drivers side seat clearly visible as soon as I opened the door.

    Houston JetDirect - privatejetcharter - Updated May 2026

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