1. Household AAA

0

Springfield, VA

Household AAA

4.2 (38 reviews)
Open • Open 24 hours

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Drain head off.

He didn't know how to do the right job, I don't want to use him any more. He asked me more money then he said,The sink water still dripping, I am very disappointed.

Painted shutters

I took on a project to paint my shutters. Household AAA painted the second story shutters on my house as I did not want to get up on a ladder. They look great and I have all good things to say about the service Household AAA provided. They had the best value, fast communication, and arrived on-time on the project date. They worked diligently to get the project done. I would hire again!

Before

I told this company I wanted a wine room, they delivered! Amazing service - and way to listen to the customer!

Keturah G.

Edited 4/3/21: Bilal was able to provide me proof of what was actually sent to me and apologized numerous times and offered to make it right by giving a discount on one last project we had left. They also took appropriate action to avoid this happening again in the future. He did a great job on installing and procuring blinds for our 9 windows. I've decided to edit my review and rate them 4 stars instead of 1 because things happen and they did try to make it right. Original review 3/20/21: YELPERS BEWARE!! It pains me to have to rate this company 1 star but after what I just experienced I wish that I could rate them negative stars. I've had them to do 2 jobs before, tile replacement and bathroom drywall and skylights wood frame replacement. Those jobs went well with the tile job being 4 stars because one of the broken tiles was missed and 5 star for the skylights because they look great and you would never know there was a leak. UNFORTUNATELY, that all changed and wish I could rate them negative stars after today. I got a quote for painting our house from them and it was low but the materials cost was too high so I decided to go with another company that was willing to meet my budget. Bilal reached out to discuss my budget to see if they could work with me. They agreed on my budget on Friday, March 12, 2021 and made an appointment for Saturday, March 20th at 8am. I canceled with the other company and went with them since I've used them before and like supporting great businesses. On Wednesday, March 17, 2021 I received a text message with a bunch of random letters and thought a kid must have his phone. On Friday, March 19, 2021 I messaged Bilal to confirm our painting appointment for the next morning and didn't receive a response. I messaged again that night on yelp and text and emailed but no response. Me and my husband stayed up all night until 3am and all week preparing our house for this appointment. We have 3 young kids that we made arrangements elsewhere for to make sure they could paint 3 days in a row as they requested in the text messages attached. On Saturday, March 20, 2021 no one ever arrived or called or messaged. I called Bilal and it went straight to voice mail numerous times. My phone kept saying my call was forwarded. I then decided to call using *67 and it rang and he answered. Low and behold they blocked me. Why would a company block a customer like that?!?! I've been calling all day long and it kept going to voicemail. Bilal then explained that they reran the numbers on Wednesday (5 days after the appointment was confirmed and 3 days before the appointment) and they were losing money so someone in the office text messaged me to cancel. TEXT not call for something so important? I told him I never received anything from them but gibberish alphabets in a message that looked like a toddler had his phone as seen attached. And this is something you CALL about, not text about. I told him I may have been able to increase my budget had someone spoken to me and at the very least not wasted my day away from my children just waiting around and rescheduled with the company I canceled with for them. An insult to injury is that he was on another job when I called when he was supposed to be at my house painting!! I had to go to home depot to see if anyone could take the job since I am on a timeline and my children are away for the weekend. WORST EXPERIENCE EVER!!!! WORST COMMUNICATION EVER!!!

Door installation

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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2 years ago

Would definately recommend. Fast response to inquiry, provided accurate estimate and did quality work.

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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5 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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5 years ago

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3 years ago

Bilal was really professional and very well behaved genetleman. Came on time and completed the job with minimal supervision. Job well done!

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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5 years ago

We had a date set for a job. Bilal never showed up and wouldn't return calls or texts.

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5 years ago

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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Review Highlights - Household AAA

“I'll definitely be using Bilal for other projects and also plan on recommending him to my family and friends.”

Mentioned in 24 reviews

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Household AAA - handyman - Updated October 2026

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