We HAD been patrons of Hotts Lawn Care, but now that its grown to 200 + clients, the service and quality is no longer there. We were there we Josiah started out with his dad in an old red dodge pick-up.
Well the new look is not what it used to be. The scheduled can be changed without notice and if you ask for your regular day, you will get a snarky "I will have to charge you extra!" remark. When you're one of 200 +, your $40.00 doesn't matter when it comes to customer care.
Josiah is like, "I make 8k a week, so I dont care if you leave, I have 200 + other people that I can treat however I want to; supply and demand at it finest. Look at the lawn 1/2 cut and this is after asking that the service be discontinued.
But alas, this is what happens when someone forgets where they came from / started. read more