The lobby is impressive enough.
The Olive Restaurant's Chopsuey n Crispy Pata were okay; buy nothing exceptional.
Overall, the rooms part is a huge, huge disappointment. Seniors , like us, were accommodated on the 3rd floor, with no elevator! The beds were second class, narrow mattresses on a wooden platform; way below standards expected in regular hotels. Extra pillows cost P30/piece/per night. Extra blankets n towels had an additional charge. Towels were thin, worn out n discolored!
No drinking glasses ( only upon request; which the check-in front desk guy did not bother to inform us.) Same with utensils!
The shower had a water bucket and a "tabo" in lieu of a bidet?!
When informed of our issues, including a request for a room change due to guests on the same floor with a young boy who was running around n was causing a lot of noise that disturbed our afternoon nap, he did not exert any effort at all to accommodate our basic needs/requests.
While I agree that the hotel has the right to impose all these extra charges for anything n everything they offer, I also believe that guests should at least get their money's worth.
This hotel is going to be crossed off my list, for sure! I would never recommend it. read more