Hotel Terminus is definately a good candidate for Gordon Ramsey's TV series "Hotel Hell". It is so unbelievable badly run, worn down and miserable that you'll have to stay there to believe it! I mean, I'm a guy and routine business traveller with very high tolerance and usually don't care at all, but this one is special!
Before I describe my stay: Don't even think about this one, choose another! You have modern, fantastic hotels just around the corner (Nordic Light, Clarion, Radisson) - for several hundred SEK less!
Really really small room with carpet so filthy that I kept my shoes on. Whole interior look like something out of Fawlty Towers, it was probably new and modern about then. Unfortunately I had to take a shower, but otherwise i kept out of the bathroom. The bed was new, but placed inside that strange and smelly wooden box. The green blanket for some reason placed on the bed looked and smelled like something you would get povided in a 18th century prison.
The breakfast is almost unacceptable. It's obvious that they've chosen the cheapest alternatives possible. Some condiments have dry edges and look like they've been in and out for several days. Interior of restaurant is total misery.
The staff look and behave like the leftovers from the local job market they probably are. I guess noone want to stay employed in a place as badly run as this one if they can choose. When I checked out, noone asked if I was satsfied with my stay (they probably already know the answer), and I'm glad that they didn't - it's not the reception staffs' fault after all.
Finally, I hope that this hotel goes bust - the sooner the better. So that the beautiful old building behind all the ugly and strange interior and stupid solutions can be bought by a sensible new owner who renovate it with a loving hand, and it can become a beautiful classic hotel once again! read more