Beautiful hotel, perfect location, and a few restaurant hiccups! It's more 4 1/2 stars if I could…read moregive another half I would. Loved this hotel in Den Haag! It's in a fantastic location -- right next to a gorgeous park and literally steps away from the Escher Museum. It's also just a short walk to the Mauritshuis (hello, Girl with a Pearl Earring ) and surrounded by lots of things to do, see, and eat. The hotel itself is beautiful -- elegant lobby, rich-looking dining hall, and we stayed in a junior suite that was spacious, comfortable, and full of thoughtful touches like tons of drawers and cabinet space. Service across the board was excellent -- from the concierge to the doorman to housekeeping, everyone was friendly and professional. Now, about the restaurant... that's where things got a little bumpy. There was one incident early on that I reported to the front desk, and to their credit, they were super apologetic -- even saying, "this isn't the first time this happened and we'll talk to the manager." (Okay... not sure if that was meant to make me feel better, but I appreciated the honesty?) Anyway, after that, they went above and beyond -- our breakfast table was magically reserved for us every morning, and the person who had slipped up before turned into the nicest person ever. I booked four nights through my Amex Platinum and got all the perks that come with it -- totally worth it. The stay overall was wonderful, but again, the restaurant really needs some tightening up. One dinner night, we waited over an hour for our food which's slow even by European standards, and they forgot our fries. When they realized it, they offered to bring us two orders to make up for it -- sweet gesture, but we declined because... well, we love fries, just not that much . They brought out mayo, ketchup, and truffle mayo (yum!) -- but then it got a bit awkward because I overheard an American gentleman behind me earlier asking for ketchup, and the waitress told him they didn't have any. My husband whispered, "He's looking at your ketchup." I wanted to offer him some, but by the time my fries arrived, his were long gone. Oops. Food-wise, everything else was really good -- especially the sea bass, perfectly cooked with crispy skin just the way it should be. All in all, despite a few restaurant quirks, I'd definitely stay here again next time I'm in The Hague. The service, comfort, and location more than make up for it -- just maybe skip dinner downstairs and explore the city's food scene instead!

I had a great nights sleep.the room was gorgeous. The bathroom was wonderful. Had a nice tub. The…read moreweight staff was accommodating and there was storage to put everything away. Was a lovely experience. You would recommend staying here anytime you get the chance if your in the area

This is a wonderful hotel, right in the center of Den Haag (or centrum as the locals call it). I…read morestayed here for 3 weeks while completing a summer law program in Den Haag, and enjoyed every single moment of it. The hotel has a few anomalies, for example, while the entrance is on a popular shopping street, guests have to take a lift up to level 3 (no help with bags is available at check in or checkout), where they enter the lobby/cafe/breakfast room/lounge. Yes, it's all one room! At my check in, I exited the lift right into the middle of the breakfast crowd and stood there like a bewildered little sheep searching for the check in desk. I was approached by a young lady who introduced herself as Jaqueline (?) and showed me to a makeshift desk against the wall. To me, this was the downside of the hotel - the entire lobby/cafe/restaurant/breakfast crowd can see your bags on display and your ongoing check in. But our check in was smooth, and we were given a special discounted rate for breakfast since we had booked an extended stay (10 euro instead of 15euro). We took our bags to our rooms (we booked 2 rooms beside each other), which were fantastic. The rooms were large, with a sink, microwave, separate toilet and bath (fantastic), large queen bed, mirrors, and PLENTY of storage space! The funniest thing about the room was that the shower area did not have a door, just a curtain! So if you share with a friend, your utter nakedness will only be separated by a thin curtain!! Just beware if you're staying here for the purposes of a business visit - there is no desk, just a coffee table. I thought this was slightly impractical initially but after I surveyed the crowd, I realized that more families stayed here than business travelers. The breakfast/lounge area is open, with colorful tables scattered around, and a special kiddy section with toys. Morning brekkie is very good, but no other meals are served during the day, and there is no room service. You will not be deprived however, because the moment you step out of the hotel, there are about 50 places you can eat at or takeaway from (or try the local delivery service - Thuisbezorgd - who will deliver to the lobby from one of their listed restaurants). The hotel is right next to the bus stop that takes you directly to key areas in Den Haag such as the Peace Palace (Vredespaleis) and the beach (Scheveningen). The lobby is a nice place to hang out if you have some free time - free tea and coffee is on offer 24 hours so you can walk down and grab a cappuccino, some green tea, or even Rooibos (they had a great selection). Alternatively, you can get a drink from the bar, but you have to wait for the staff to pour it for you as there were no bartenders. The staff is young, energetic, willing, and friendly. They are quick to help, give useful advice, and work tirelessly. I saw them juggle breakfast duties, check ins, room issues, guest enquiries, travel advice, everything! I was really impressed with the overall service. During my 3 week stay, I grew attached to the hotel, got acquainted with the staff, fell in love with Den Haag, and had the most wonderful time. The Suite Novotel has an unpretentious ambiance, and tends to embrace a more casual style (as opposed to the regular Novotel, the Sofitel, or even the Pullman). In spite of this, it still maintains high hygiene and customer service standards.

Great hotel, great set up and super friendly staff... A great option for those looking for a stay…read morein Den Haag!

A pleasant midrange hotel hidden away on a small, charming street, yet convenient to sights and…read moretram lines. Positives: * Attractive, renovated rooms with modern baths and excellent water pressure. (The website refers to Art Deco interior, but there's really no evidence of that style anywhere.) * Some rooms have small balconies that overlook the gardens behind. Request these, as we did, although you may have to pay slightly more. Great for lounging at the end of the day. There's also a common garden in the back that looks inviting; * Efficient staff; * Quiet and clean inside and out; * In-room safes accommodate laptops (mine, anyway). Negatives: * The free wifi was so slow as to be useless. We tried all possible devices at different times of day. Almost nada. Very frustrating. * The buffet breakfast is varied and attractively laid out, but it's really pretty mediocre. Ours was included in the room rate. Under no circumstances should you pay for this. You're better off at one of the cute places down the street. * A front-desk staffer tried to convince my husband that the Gemeentemuseum no longer hosted highlights from the Mauritshuis (which is being renovated). He pressed her to ask a supervisor, at which point she discovered that he was right. Her directions to the tram were accurate, anyway. Really more like 3.5 stars, but I'll give them the benefit of the doubt and round up.

From the owner: Gracing the famous Royal Gardens, diverse Hofkwartier neighborhood and cobbled streets, Park…read moreCentraal Den Haag stands for 160 years of heritage. Classic and modern design details combine to make an elegant experience. Each unique guest room and suite at Park Centraal Den Haag, ranging from intimate to grand, pairs Dutch heritage with contemporary design. Join us for a drink or snack at The Bar on our ground floor, or select a dish from our comforting room service menu. The Netherlands’ most incredible beach, Scheveningen, is only 15 minutes away by bike from our hotel. Park your car in our private garage for €32.50 per day, or we can recommend other nearby options.

DO NOT USE THIS HOTEL FOR BUSINESS!…read more Getting on to the WiFi requires a Hilton Honors account. The rooms do not have plugs for phones, only electrical outlets. You must buy a connector for your phone if you didn't bring one. In short, no WiFi was possible and it cost me €20 to plug in my phone and no receipt was provided for the plug purchase. Terrible experience. Not recommended.

Located close the Centrum and the train station, this is a very nice Hilton. It's a great…read morealternative than the expensive hotels in Amsterdam, yet, you're only a 30 minute train ride away! Den Haag has a lot to offer and I recommend this Hilton to people visiting from the United States. The lobby is very nice and the staff are friendly. The rooms have been refreshed recently, new shower products are on the wall as opposed to those little bottles which were difficult to open or read the label in the shower.

ABSOLUTELY LOVED this hotel. Location is beyond perfect. Food options everywhere. Mall in walking…read moredistance. Art, museums, churches. The staff here are sweet, attentive, and knowledgeable. They were this way with all guest. I stayed for 5 days and It was my first time to the Netherlands and won't be my last.

I admit I am a fan of holiday inn express, and this one did not disappoint in fact this one is one…read moreof the better ones, great staff amazing location and a great breakfast. They were happy to store our bags when we arrived in very early and when we returned had our room ready and a nice note from the manager in the room. I would highly recommend this location

Very nice comfortable place. The room was huge and the beds quite a change from what we have…read moreexperienced on our trip in the last 12 days. We got in late, around 10:00pm and were greeted warmly by the person at the front desk. Our room was a short distance away facing the hedge enclosed parking area. It was a nice stay.

I was walking all over The Hague looking for a nice hotel for a fair price. I wanted to…read morestay at a known place, like the Holiday Inn or Best Western, but they were slightly out of my price range. I read about CGH being an Eco hotel, and I figured it had to be decent and not just a rathole. The outside of the building is modern, smoked glass and steel. I walked in and saw that it was nice, clean, and modern. The two receptionists saw me and stood up with big smiles. It was a protocol of the hotel, but they really felt inviting. I got a room, chatted with them (very nice), and went to my room. I got the 2 bed because it was only a few Euros more expensive than the 1, and it was worth it. A nice desk, wardrobe, TV (didn't use), full bathroom, clean sheets (2 twin beds), and clean carpet. Best of all, it was very very quiet and very well climate controlled. Downstairs there's free coffee (and the good stuff too), and other things I think for breakfast. I slept in since it was so nice there. Don't even hesitate to stay at the CGH.

Super close to the central train station. A mile walk from the main center. It's a super big…read morecommunity here so if you're on your own it's perfect. Otherwise really convenient and clean for a short visit.

A hotel with focus on young and/or budgetoriented people who want to stay in Den Haag "for a day, a…read moreweek or a year". Fully equipped with everything you need. A gym, a small restaurant, wifi (free and fast) as well as activities like big screen TV and pool billards. As long as you don't need a spa or a jacuzzi you will be all set here! The room was clean and the staff more than friendly. It's only a few minutes from town center and the main station. Parking is a little bit like gambling but it's possible to find a spot. I would recommend it :)

Nice workers great food good hotel good breakfast nice staff and helpful Elisha is such a nice…read moreworker nico not really

Noisy, run down sorry excuse for a hotel that is able to hide its true colours behind the flashy…read morelobby, it convenient location, and friendly staff. Upstairs rooms are throwbacks to the nineties. Bad matrasses, noisy hallways.