I don't even know where to start with how absolutely perfect this place is. QUIET, cozy, every…read moredetail taken care of without being in your face about it. From the moment we turned into the driveway, I breathed easier and felt wrapped in happiness. The gorgeous house was clearly built with love and is maintained immaculately. Kenny and Kilohana have a friendly but calm presence that makes them exceptional hosts. And the food! My husband and I are both vegetarians, and I have allergies (and am a picky eater on top of that), and they were so accommodating about everything. I'm glad another user here took pictures of the breakfast- I'm not one to take pics of food, but each breakfast felt like a work of art in addition to being local and sooo tasty. Kilohana gave us excellent advice about going to the green sand beach, which proved to be invaluable. As others have mentioned, he obviously knows the area quite well. If you're looking for a place to relax and get away from the world, you couldn't ask for more. We will definitely be calling Kilohana and Kenny first to make sure they have room before booking our next trip to the Big Island.

place was clean but nothing about the website is applicable to what it is now... changed owners,…read morevery subpar no fresh good coffee, no flowers no fresh homemade soaps... nada.

I absolutely loved staying at Kilauea Lodge for my recent trip to Hawaii. The facilities are…read morewonderful, and include easy parking close to the rooms, spacious rooms and bathrooms, a cozy gas fireplace, air conditioning, incredibly comfortable beds, wonderful showers, a hot tub, and a gazebo. The staff are also very friendly and made the trip easy. They provided recommendations and even helped us when our tire pressure was low. Thanks, Rachel and George! The location is unbeatable - it's about 10 minutes to the park, allowing you to easily beat crowds, make it to last minute eruptions, or optimize hikes based on weather. It's an easy 40 minute drive to Hilo also, if you want to check it out.

Our respite stay after a full day of chasing Volcano Craters and remote petroglyphs…read more Ten minutes from the park exit, just had dinner in the park. Works out great , self check in. Old fashioned but just right for the Area.

Great location and friendly staff, definitely would stay here next time we are in Kona…read more Patty 9/15/26

The resort itself was very nice. The grounds were extremely well kept, the décor was fitting for…read morethe property and tastefully done, and overall, for a Marriott property, I was impressed with the appearance and amenities. Unfortunately, the customer service was a major disappointment. I agree with Kwan's Yelp review on that matter. During our stay, one of my shirts accidentally went over the balcony and landed on a roof below. I called the front desk and asked if someone could retrieve it. No one ever followed up with me. I called again the next day and was told that it would be retrieved, yet once again, nobody followed through or delivered it to my room. I ultimately left without the shirt. That should have been a very simple request to resolve. The first night, the smoke alarm in our room began flashing an extremely bright white strobe light periodically throughout the night. It was bright enough to illuminate the room and was very disruptive to our sleep. I contacted the front desk and was told that this was "normal" and that they could not do anything about it. The following night, the exact same thing happened. This time I recorded it and showed the video to a manager. He appeared genuinely baffled by how intense the flashing was. Clearly, what we were experiencing was not something that should simply have been dismissed as normal. I also had an interaction with one of the front desk employees whose response and demeanor were noticeably grumpy. It did not appear to be personally directed toward me, but it certainly did not reflect the level of hospitality I would expect from a Marriott resort. There were several positives. The Honu breakfast was good, the bar was enjoyable, and the pool and spa were great. The resort grounds were probably one of the strongest aspects of the property. The bed, however, was quite hard and uncomfortable for my preference. I have stayed at many Marriott hotels and resorts over the years. This property has a lot going for it physically, but the service side needs significant improvement. A beautiful property can only carry the experience so far. Better communication, follow-through, and hospitality from the front desk staff would have made a substantial difference in our stay.

The friendly service from the staff in the Voyager lounge, particularly Kealana was wonderfulread more

When I arrived, the front desk was very kind and helpful. Checking in took no time and my room was…read morewhat I requested which was an oceanfront view. My room was nice and clean and my bed was very comfortable. A lot of decent food on site and stores on site if you need meds, sunscreen etc. I paid the extra 30$ a day for the "breakfast package" and I feel as though I was provided a good choice of foods. It's essentially a buffet you pay for so you can get as much breakfast as you need. Personally, it was very worth it. The negative part of my experience would probably be the price for the room. I understand the outrigger itself is an old building and I also understand renovating it would cost a lot of money and time. But it was honestly pretty old and shabby. I don't think it should've cost as much as it did. Most of the restaurants and bars seemed pretty short staffed and it seems unfair because all of my bar tenders and waitresses were really kind. They deserve proper staffing to keep from getting burnt out.

Perfect location near Volcano National Park and a beautiful black sand beach with sea turtles! The…read moregrounds are stunning and very well-kept. While other day trips require a bit of planning, there's plenty to do close by. The only downside was the AC--I'm happy to pay for it, but it just couldn't keep up during the hottest parts of the day.

We really appreciated how clean the place was and well appointed. However, if you are only…read morevisiting Kona for a couple days and want to do a water tour, you may want to choose elsewhere as the location is about 1 hr 45 minute drive back to Kona. It is closer to the volcano and black sand beach but not much else. The biggest issue is the noise level inside. The walls are very thin and you hear nearly everything; not so much talking but footsteps and moving about. Although we might have heard snoring last night. There are also bugs that somehow get in randomly. I noticed more the next day and ants on the counter even though there was no food. Also, there is no air conditioning unless you want to pay an additional fee. Be aware the phone number listed is incorrect. I tried calling several times as we were going to be late checking in due to a tour in Kona. I googled the Sea Mountain, looked at my reservation and every number I tried led to an error message. I finally found a good number and spoke to a nice younger man who advised me what to do upon arrival. I had also emailed and messaged out of desperation without response. Good thing I found that good number. The next day we checked in at the office and spoke to an older woman who wasn't friendly and didn't seem that knowledgeable as to the sights and timing of things. Overall, it was clean and nice but probably wouldn't stay again.

Super stay and comfy kitschy place with great views. We also really enjoyed our meal here…read more We ticked a bucket list item off with this stay! Mahalo!

Do you want an experience of a lifetime? Do you want to be a part of living history? Ever want…read moreto walk in the footsteps of those that dared to be a part of something so amazing words fall short? Book a stay at the Volcano House! The rooms take you back to a magical time, a time with character! The staff feels like family. The location....the location is beyond imagination, especially on nights like tonight when the fire and flame meet an unbroken gauze of the bewildered! Stay in the only place on the Big Island Mark Twain would recommend, talk to the family that hosts you, and experience the smells, sights and sounds of the past, present, and future! Make sure to have dinner....Get a reservation for the five star food and the attached Volcano House Restaurant ! Trust me!!!!!! There is Nothing like this in the world

I had the pleasure of staying here for two weeks as I was looking for temporary housing as I was…read moreworking in Captain Cook for about six months and I had such a great time I stayed primarily in the owners room which a bit more but well worth it, I recall the floor floor mats all of the mirrors were covered, Most notable is a very short and length however extremely deep bathtub to it you could almost stand up in, And incredible views of the ocean from the balcony. The restaurant located within the hotel is extremely noteworthy and well-known across the whole island, many people simply come here just to have breakfast lunch and or dinner. The pork chops have been written about all over travel sites and I must say I can still remember how delicious they were. A yelp or just like the photo that I took from this hotel, and it reminded me that I never added my review. I will be back on the island in the new year and look forward to coming back. What I will say this is far removed from all of the fancier hotels like Lanikai etc. this place is more residential for people that are looking for longer-term stays, and it's to my knowing that a separate building within the property is for residence or long-term stays. I do understand that some people have an issue with the tenants that live here versus those staying here on vacation. I luckily had no issues whatsoever. Don't forget to tip your housekeeper or leave a nice tip on the dresser before you leave

This is a late review when I stayed here with my friend as we were traveling through. We opted for…read morethe bedroom with shared common bathroom. My blankets did not smell clean and I noticed some dried blood on it. During the night we heard loud puking noises in the shared bathroom around 2-3am. It echoed and was super loud. I felt afraid to use the bathroom. In the morning my friend who is highly connected to spirits said that she had a dream about the mirror and dresser that was in our room. In her dream the woman who owned the old dresser and mirror told her about it and about herself. My friend said she was a friendly spirit and didn't feel scared. The hotel definitely feels haunted. If you like that vibe, totally go for it! It was quite the experience.

From personal experience, I highly advise coming when it's still day outside. Trust me on this one…read more I drove up and down Napoopoo Rd due to a delayed flight and was close to having a full on panic attack. Roads are severely dark that you cannot differentiate between driving/reversing onto road or out to sea *yikes*. Once you finally arrive at your destination, keep on driving up the hill until you reach the end. Don't forget, it is crazy dark outside, don't be alarmed by the sounds of nature. You'll park to the side next to the other 4 cars by the garage (not into it) and quietly find directions on a pin with your name on it. Come quietly inside as you make your way to the room. If you survive the night (which, you will), you'll find yourself on what looks like heaven; beautiful oceanview windows overlooking the bay. When you come down, you'll be greeted by the sweetest angel, Hannah. You'll find her in the kitchen in the morning making an all you can eat breakfast. Don't be rude! Say hello, grab a coffee, make your way to the patio and find a table. Hannah will let you know when all is ready based on first-out on the patio. When asked what was my favorite meal in Hawaii, hands down, I say Hannah's breakfast. She made delicious Banana Nut Waffles topped with macadamia nuts tossed in coconut oil and syrup. In addition, she's boiled eggs, cooked turkey bacon, and has sliced up fresh tropical fruits. Don't forget to try her freshly made smoothies made with guava YUMMMM!!!

Definitely find this place during the day, it's up a steep hill and the signage isn't big or highly…read morelit. It's up a steep hill that's one car lane wide but for both ways. There was coffee cake for afternoon tea when I got there. The porch is the best part of this place. It overlooks the mountain with a great view of the water and forests below. Breakfast was nice since it came with avocado, cut papaya, a piece of breakfast cake and smoothie as well as tea/coffee. I did like meeting the geckos that look like the GEICO gecko during breakfast who were wanting fruit. Cons: there's no AC. Also I was woken up by I think a rooster at 5 am. They do try to space out people getting breakfast so you can't rush in at 730 am for food.

We stayed two nights before going to the Volcano Park…read more Our first two nights, were at Unit A38 upper level; it was spacious and very clean. And two more nights before leaving at 48A. upper level. For the same money as above, they gave us a smaller unit, but each room had a small color TV. My smaller room had mold on the shower wall. Grounds: beautiful with plumeria everywhere. Swimming pool and jacuzzi were fine and clean. Customer service: excellent. Four stars because the last two nights were at a smaller room with moldy shower wall.

Fraud alert! Be careful with this resort's sales representatives…read more After a long flight, we arrived at the hotel expecting a quick check-in and a warm welcome. Instead, we were pressured into attending a sales tour for their new property development. The salesperson repeatedly tried to convince us to sign up, despite our hesitation. We were told the $40 credit card charge was only a temporary authorization to hold our spot, with no actual charge, and that we could cancel at any time without a fee. The salesperson also took a copy of our credit card. The next day, we called to cancel because we were tired. I specifically asked whether the $40 would be refunded. After repeatedly trying to convince us to keep the tour, the salesperson finally confirmed that it was canceled and the money would be refunded. However, a $40 charge actually appeared on my credit card statement, and we still have not received a refund. We came here to enjoy our hotel stay--not to be pressured into buying a condo. This was an extremely aggressive and misleading sales experience. Be very careful before giving them your credit card or agreeing to their property tour.

I was just in town for a day before heading to the other side of the island for a family event…read more I choose this hotel because of their high Yelp rating. I was not disappointed! Upon arrival, I was warmly greeted! My room was on the 2nd floor, and it was a contactless room. The room was super clean! The lanai had an oceanfront view! There was a fridge, and microwave and a little wet bar area (nice amenity, although I did not need on this trip). The only thing I noticed, was that there was no TV. Which I rarely see at a hotel. Funny thing,, is that I never watch TV while traveling lol! There is a pool with seating. Overall, this was a very good choice! I would definitely stay here again!

The perfect welcome to the Big Island. Boutique-ish and cozy right on the ocean. Went to sleep…read morewith waves crashing feet away from ground floor lanai, woke to a whale breaching just off shore. Nice little swimming pool and patio area. Close to markets. Free parking. Loved it!