24/12/2018
Pullman hotel Dresden, DE
18:05
Blood discovered on pillow
Staff member
"I don't see any reason for you to keep your lights on if no ones in the room" staff member, tall Caucasian male
Someone else is in the room at the time when he entered my room.
No apology was given when pillow was brought to reception until confronted again "at least an apology for the inconvenience and disgusting experience" staff member, semi dark skin, long hair
Staff member with semi dark skin, also said "I've worked in 5 star hotels, and this has happened before" signalling as if it was alright and usual for something like this to happen.
What a GREAT! Way to spend Christmas Eve. Never again. Pullman, absolutely trash service read more