So I stayed at this hotel for one night on a Saturday night. The service was great when I arrived and the room was fine for my needs. However, on Sunday I had a large suitcase that I did not want to carry around Salzburg until my train at 7 pm. So, I asked the hotel owner if he could watch my suitcase until I came back to pick it up. I have left suitcases with hotel staff before so I did not think much of it. The hotel owner politely told me he would and I told him I would be back later to pick it up. So I get back to the hotel to pick it up at around 4 pm. Much to my dismay the door was locked to get into the hotel lobby. Then, I see a note on the door saying the manager is gone and the lobby closed at 3 pm. Then, I see my bag left outside the door to the lobby just lying there unattended. For a split second, I was happy that he left my bag and did not forget about it. Then, I pick up the suitcase to make sure everything is safe inside. This is when I noticed my laptop was gone! So I called the hotel manager and he said there was nothing he could do because he was not coming back to the hotel until tomorrow morning and he knew nothing of the stolen laptop. I was furious that he did not come to the hotel to rectify the situation! A trip to Salzburg ruined by a stolen laptop! read more