When we checked into our room on the evening of May 7th, our room did NOT have a functioning…read moreair-conditioner. It was not just that it wasn't cool enough - it literally did NOT turn on. The staff told us that they couldn't call a technician until the next day. The room did not have operable windows, so we were sweating all night long. We had to cover ourselves in damp towels to try to stay cool. The management staff were polite and feigned sympathy. But when requested, they refused to give us any credit for the pre-paid payments. Question: If you ordered food at a restaurant that was spoiled and they tried to make you pay for it, what would you think? I was FURIOUS !!!

Small, poorly constructed rooms filled with ants and no privacy between rooms in any direction…read more Must be a 4 star because of location but the actual hotel is somewhere I wouldn't stay at for half the price. Only somewhat redeeming quality is the staff that is pleasant. Drive a little further and stay somewhere worth going.

The Hotel Astoria is a beautifully preserved art deco hotel. I really enjoyed it. It had a great…read morebreakfast in a stately room. It has an antique elevator and small rooms decorated with simple and clean. You have internet/WiFi, but a smaller simple TV with just a few local TV stations. Bring your iPad if you want to see your own shows . Still, the service was great., It was an amazing old fashioned experience that I adapted to. it was in a central location convenient for shopping, sightseeing, walking up to the university.

Unfortunately, the man at the front desk at 11:00am on May 1st 2018 was not well suited to…read morerepresent the Hotel Astória. Having decades of travel experience including exposure to thousands of hotel staff I can say the man behind the reception desk at the Hotel Astória is one of the most unwelcoming and unprofessional. My wife and I stopped by to inquire about the hotel and possibly chat about the sights of Coimbra. The hotel exterior and lobby showed promising charm, the man at the desk however indicated that we did not belong in the hotel as the lobby was "private" and if we wished to use the toilet we should "go outside". Why would a hotel like the Hotel Astória employ a person as unskilled and ill-suited? We will not return to theHotel Astória.

Hands down the nicest hostel I've ever been to. It's situated right by the Mondego River right off…read morethe Santa Clara bridge. It has high ceilings and huge windows that allow natural lighting in. It is beautifully decorated inside with rich wood paneling and painted tiles. What I like most however is how clean the place is. This place is cleaner than almost all the hostels I've been to, and even cleaner than a lot of hotels I've stayed at also. I definitely recommend :)

The most exceptional hotel stay that I have ever had. I've been fortunate to stay at a few luxary…read more5 star hotels but this property along with the history that comes with it is truly what's sets this place apart. If your a history nerd like me and love a good luxary hotel then this will be perfect for you. First and foremost the service here is exceptional. From beginning to end the staff was truly great and so helpful. Michellin star resteraunt on site along with a bar for guests to enjoy. The grounds and gardens of this hotel was incredible and the best I've seen at any propery. My wife and I got lost exploring this historic hotel and gardens for two hours exploring, just taking our time enjoying it, WE LOVED IT. We booked a Spa Room in the Spa Wing which is the newer addition to the hotel designed by a very famous Portugesse Archetict. Stunning building, room was very comfortable and nice. The room does need an update, room seems to be suck in the late 2000s/ early 2010s. But still felt very nice, spacious and luxurious. The balcony was our favorite part with a view of the gardens and pool. The pool was awesome, Olympic sized pool. Cabana and pool side chairs are available for free and they have food and drink service which was phenomenal. We had a great lunch by the pool and the girl working there was great and helpful. Overall, this place is just incredible. To sleep where Royals slept once is just the cherry on top for me. If you stay here make sure to read up on the love story Iñes Castro and Pedro I of Portugal. Really this is an incredible place and worth every penny to stay here. Luckily this SLH hotel is now available to Hilton Honors Memebers so I took full advantage and used 80k points for a two night stay here. DONT SLEEP ON THEM, if your in Coimbra Portugal, do your life this favor. You will be so happy you stayed here as I did. Obrigada Quinta Das Lagrimas!

A great very high end hotel with a moderate price. We stayed here in the off season for about $200…read morea night. It was truly worth double that. The grounds are beautiful and worth a stroll through the garden. They have a pool but it was a bit too cool for that. There seems to be endless staff making sure you are ok. The breakfast which came with our room was really great and included an omelet. I can't say enough about the breakfast. Our room was ok and included a balcony over the garden. Wifi in my room was clocked at 22 mbps through google speed test ...which I have found is fairly good when you are traveling. We love this place.

Coimbra Portugal - HoteL Quinta das Lagrimas is a spectacular if not a bit out of the norm. This…read moreis someplace that needs to be experienced to understand. My arrival @ Hotel Quinta das Lagrimas was entering through a set of iron gates that had to be opened on the inside to allow us to enter the estate. After entering we drove down a drive towards the hotel/estate where a gentleman in a suit waited for us & greeted us as we pulled up to the the Hotel/Estate. He greeted us and brought all our luggage up the stairs into the entry foyer where 2 people sat checked us in gave us a brief history of the estate before it became the hotel. It was at the Quinta that in the XIVth-century Prince Pedro and Inês de Castro lived their forbidden love affair. Legend says that it was here that Inês cried for the last time, while being pierced by the daggers of the killers sent by King Afonso, Pedro's father. Ines was the of Portuguese decent & the lady in waiting & the mistress of Prince Pedro (heir to the throne). Pedro & Ines had 3 children together before she was killed by assassin's sent by the king who didn't approve of their relationship. The Hotel is beautiful but somewhat tragic history as Ines was killed here. It's a beautiful estate but a bit isolated from the town of Coimbra but within walking distance. It was cool to experience this estate but a little a sad history.

What are the first two things you require of any hotel? A quality bed and a good shower. The shower…read morewas fine, but the bed was the lumpiest piece of crap I've ever experienced. I used to play a video game called Moon Patrol when I was a kid, and this bed reminded me of that landscape. Turns out it was some sort of extra feather thing that was added to the mattress. We were so tired by the time we went to bed, we didn't really explore this until the morning and the place looked full, so we did not call to the front desk at 11 at night to try to sort it out. Not to mention, we had already opened up the suitcases, etc. Our room was supposedly one of the nicer ones, so this was particularly disconcerting. When I brought it to the attention of the staff in the morning as we were checking out, they looked at me like I was crazy and basically said "oh. ok. we'll tell housekeeping." WTF? I showed them the picture on my phone, and still nothing. It was a really astonishing reaction in what is supposed to be a five star hotel. The interior of our room was also tired, and in need of a refresh. Yes, the building exterior and gardens are lovely, but again, the first rule of hotel club is friggin comfortable beds! I'm cool with quirks like no elevator (pack or select your suitcase accordingly, due to stairs), but get the basics right! And if you don't, at least offer something to compensate--even if it was a discount at the attached spa--which would have been helpful after sleeping on that crappy bed. The most outstanding thing was breakfast--which we were pleasantly surprised about after reading someone's review slamming the breakfast here. We loved the breakfast: all kinds of juices, fruits, meats, cheeses, breads, sweets--and all in a lovely setting. We really couldn't have asked for more. Also, this was the one hotel that had a mini bottle of port and two pastels de nata waiting for us in the room, which was nice. There was also ample parking, though not lit at night, even though there were light posts. ??? Wouldn't likely stay there again, but rather at a place on the other side of the river we found while exploring Coimbra: Sapeintia Hotel. That looked updated, fresh and lovely from walking by their back patio and front of the hotel.

The location is great, right in the city, one of the only hotels within the city. Very friendly and…read morehelpful staff. The hotel and definitely the rooms need to be updated. The breakfast which is included offered a very nice selection.

No TV, no pillows, no aircon. Service so so. Not highly recommended. If I had a choice I would…read morenot return here

Solid choice with a great location overlooking the river. Our room was on the small side but had a…read morecomfortable double bed and a good sized bathroom. The front desk people were friendly and helpful. We could easily walk to all the main sights such as the University, gardens and many restaurants (although, a lot of the sights were uphill). We were here in February so we didn't experience activities on the river but there seem to be many options in the warmer weather. Breakfast was worth the €6/pp/day, although, it's not as nice as the picture on the website. After spending four days in Lisbon and two days in Coimbra, the Pasteis da Nada's that I ate at breakfast here were what finally overdosed me on them. Delicious but very rich after eating at least one (usually more) for six straight days. I'd definitely consider staying in this hotel again if in Coimbra.

Good location - not far from the main square area. Room is small but fine for the limited time we…read morewere in the room. It was relatively quiet but bed was hard. Breakfast (additional fee) was not all it was cracked up to be on their website. It was ok - probably worth the upcharge I'd say since you don't have to then find someplace on your own. LOVED the juice squeezer for MYO oj. And, of course, the pasteis da nata!