The intercity Hotel at the Berlin Airport BER was a great place to spend the night to catch a…read morereally early flight the next day. It took maybe three minutes to walk from the hotel to the entrance of the airport. There is a subway station in the airport, which made it easy to get to famous landmarks in Berlin. This hotel had a nice modern vibe to it. It also had kiosk so you can check in yourself. My only complaint was that I could only reduce the temperature in the room by three. So it was hot in the middle of the night. And the thermostat only worked if you were in the room.

It's ok. Not bad but not great. We missed our flight and stayed here one night. Close to airport…read more Can't walk anywhere, without a car you are stuck here. Food is ok.

United Airlines decided I needed to stay and extra day in Germany, so we stayed here. The hallways…read morewill remind you of a prison, but that's the only negative aspect. The restaurant there was very nice. I had a nice schnitzel. It was not greasy. The wait staff was nice and friendly. Don't overlook this option.

Our initial room that we were booked in was over an area with lots of construction and it was very…read moreloud in our room. I went downstairs and they promptly moved us to another room. There is a free shuttle service that takes you around from train station (easy to get to downtown Berlin) and to airport. The breakfast was good and complimentary. Room services/dinner were a bit overpriced but tasted good.

This hotel is a mixed bag, which I will divide into 2 parts: the room, and the service…read more The room: very comfortable. The bed was great, and the large bathroom had a strong shower. It's well designed and quiet. My TV wasn't working and after one day they replaced the TV with a new one. Casting worked but many chanells (English ones) were habitually out. There's an ice maker on every floor, but no ice bucket. The minifridge was good. Overall I liked the room. The service: a very mixed bag. I called for an ice bucket and plug adapter to be sent to my room. The desk manager advised that they would charge me 7 euros to send me the ice bucket, or I could come down and pick one up. Likewise the adapter, I needed to come down to get it and a 20 euro deposit would be taken. I expressed my opinion that this wasn't in keeping with a 4 star hotel, to which I was shocked to hear "we're not a 4 star hotel, we aren't rated, we're a no-star hotel". I advised that this is not how Expedia sells the property, to which he said "that's up to Expedia". I advised that clearly they had an agreement with Expedia that was misleading, that if the hotel didn't offer 4 star service I would have stayed elsewhere. He and the rest of the front desk staff are uninterested in providing courteous service. As a VIP Gold Expedia member I requested a late check out as a perk, but was charged 30 euros to have the room till 4. After an hour they called and said there would be no charge after all, but the bad taste was already set. Room service is only from 3pm-10pm. Good location, good price, comfy room, mediocre service.

Nice hotel with nice restaurant. Pretty good and clean care…read more I would recommend it to sleep well for business.