Good : service, room size, cleanliness, location (4 min to the train station) but it took 25 min train ride to the cinque terre. And the train day pass doesn't apply out of the 5 villages. So if you are planning to go only cinque terre, it's better to stay in those villages coz the train ride and train fare will end up not very cheap to stay outside the village.
Bad: the fridge is not working and they can't change the room or fix the fridge. There's no air conditioning. Visiting in July and coming back to the very hot and humid room without a fridge is a nightmare.
Overall: I'm not coming back here again. read more