For a 4 star hotel, this place absolutely disappointed us.
The blinds for the window move all the time, almost like they're on a timer.
Laundry service is expensive!! and they wash your clothes as is, so my whites became grey.
The food downstairs has no variety, and they don't cook on Sundays (as do most restaurants, but where is a tourist supposed to eat??) there's no microwave in the room, the fridge fits about 4 drinks. the breakfast is 19€ per person, and the food is the same everyday.
Water from the shower goes EVERYWHERE on the floor. there's no door to the shower.
Wifi sucks!! I went over my data limit due to the wifi cutting out.
Our safe kept breaking every-time we locked it. had to call reception to open it.
here's some nice things though:
the sauna/gym is very nice. the hotel is located right next to the tram stop, which is perfect for navigating Ulm. During august, the Volksfest is right across from the hotel (hotel parking isn't saved for hotel guests, so people will park there for the fair) read more