The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

Gstaad Palace was responsible for the best vacation we have ever had. Everything is…read morefantastic...location, service, rooms, spa. And the restaurants are by far the best food, wine and service we have ever experienced.

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

What a wonderful experience we had while staying here! It is a beautiful hotel and the staff is…read morepolite and honest. The spa is amazing, the breakfast is amazing, the interiors are amazing... I could go on and on. I see that the owner is new and is taking a lot of efforts to market his hotel...honest efforts I must say. Well if I ever go back to Gstaad, I would like to stay there again. I am not very difficult to please but it takes exceptional experiences for me to write reviews (hopefully that will not be the case in future). But as off now, my 5 stars come from my exceptional experience here.

I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

Inside a hotel, we walked into the restaurant for lunch on a Tuesday in August. After waiting for a…read morewhile, we were brought to a table and had our order taken in no time. Very filling, I ordered the cheese toast with ham and egg. It is very good, but NOT like a grilled cheese. It comes out with one single thick bread coated in cheese and a fried egg and ham. It hit the spot!

Great dinner spot ! My boyfriend and I stayed at an Airbnb…read morein Gstaad for a few nights. Our host actually USLounge recommended this restaurant in particular and said it was the most traditional food in the small town. We went in for dinner and it was very busy. I highly suggest you make reservations because it's a small restaurant and fills up quickly. We managed to fit in a reservation for that night. We started with some hot wine. It was freezing outside so this drink certainly helped. The dinner menu was pretty big. I wasn't sure with what to get it what some things were so I just went with my first choice. I got the veal with veggies and potatoes. I'm not sure how exactly to explain how the veal tasted because I've had veal many times but this one was exceptional ! I highly suggest trying the veal.

We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

My boyfriend and I booked this resort because it looked so nice and beautiful online. We took the…read moretrain all the way from Basel Airport. Prior to that, I have called the resort and asked if we can do early checkin and they agreed to that. When we arrived, the checkin process was easy and the receptionist helped us bring our luggage to our room. I enjoyed our room and the view was amazing even though we didn't purchase the room with the better view. I enjoyed the breakfast. The server will come to you and ask if you want any coffee or tea. The breakfast is the same daily with some slight changes. I didn't mind that because I loved it! I wish that they offered a lunch or dinner buffet option. We ended up doing room service for dinner and it was quite pricey. We did enjoy the burgers that we order. I also like how the room cleaners would clean the rooms and refill the fridge everyday. The mini bar is free and they offer soda, water, and ice tea. We enjoyed the view and everything. I just think that the people who took photos for the resort or at the resort made it look better than what I experienced. I did really enjoy it, but it looked more amazing in pictures.

I can't say enough good things about the staff and our overall experience at the Cambrian. My…read morehusband and I booked a last-minute getaway. When we arrived, we were greeted by Frederick, who showed us to our rooms and gave us some recommendations for things to do over the weekend. Our room was fabulous-- we stayed in one of the panoramic view rooms. I will say that we spent very little time in our room as there were so many neat spaces to enjoy in the hotel. We spent quite a bit of time in the spa and in the pool, and if you are visiting, these are both a must-do while staying at the hotel. It was surprisingly quiet during our trip-- there were times when the pool was a busier but it was still enjoyable. Given the picturesque landscape, we were delighted not to be surrounded by people getting in the pool just to take "influencer" photos. The food was incredible. We dined in the restaurant on our first night which is when the black angus entrecôte and accompanying hollandaise stole our hearts. So much so that we cancelled our dinner reservations out in town for the second night to try other things on the menu. The ribs, the ribeye, the Aranchini, the mac, babaghanoush, the broccolini, the cheesecake... it was all so delicious. Straightforward flavors, fantastic food. Service provided by Vincenzo and Patrick was also wonderful. You can get a good drink anywhere, but it takes a special kind of hospitality to turn a drink into an experience. Bartender (and in our opinion, genius mixologist) of the Axe Bar, Phillip, made us a variety of experimental cocktails based on our tastes and it was an epic time. We came for one drink and ended up staying for quite a few. We truly enjoyed chatting with him, as well as the other bartenders Miguel and Kevin. My husband and I are the kind of people who usually end a trip early, because we'd always prefer to be home. This place made us wish we could stay another night, or even two. Good people, great food, fantastic drinks, and amazing views.

Top Hotel im Berner Oberland. Neben sehr freundlichem und…read morezuvorkommendem Service und super Infrastruktur auch ein sehr schönes und "heimeliges" Ambiente. Absolut und uneingeschränkt empfehlenswert.

Huus Gstaad talks a big game and it made us excited to stay for three nights for months. Free daily…read moreactivities? A game room? Bikes? There was so much to look forward to. Did it live up to the hype? Kind of. Upon check in, we were informed that there's one free activity included a day that's decided beforehand. You must sign up the day prior by 15.00. Checking in around 16.00 on Monday and leaving Tuesday, we could only sign up for a Wednesday activity. The hotel itself is large with a lobby, bar, overpriced restaurants, a game area, kids stations, a spa, pool, and other activities. The winning elements of the trip were the free mountain bike rentals, the pool, spa area, and views. Breakfast included is really good and plenty of options, including gluten free options. The rooms were nice with closet space, a balcony, drinking water, etc. A few things to note: 1) There's no AC and the rooms get hot. There's also only a heavy blanket on the bed and no sheets to use as a cover. 2) The game room is in disrepair with half of the games not working it in poor condition. 3) Staff aren't very friendly. They are helpful just cold.

This Hotel has cool modern vibe. This traditional resort style amenities, saunas , steam rooms…read more Hotel will pick you up at the train stop which is very close. The hotel has its own ski rental shop in the basement which is great.

We stayed there one night to explore Gstaad a little and because we had a BMW Experience Driving…read moreEvent the next day. Arrival: As we arrived they welcomed us very well and friendly. They even offered us a prosecco, coffee or something else on the house. Food: I cant really tell a lot about the food as we didnt eat dinner there. The breakfast is suitable and ok. Bar: Good bar with a good variety of alcoholic beverages in this price class. Rooms: My parents had a double room which had a great size and a special design. The theme was "biking". A good idea but do you really want to sleep next to a real bike standing in your room while some bikewheels are hanging above you? I had a single room; very new and clean. A little bit small though. But for this price-class in the alps very well! Cool hotel to stay at for a good price. Recommandable. The design is very special though (some like it, some not)

Love this place it's worth the price and the rooms are great.. We will be staying there again. I…read morecan't wait tell the winter break do hit the slopes