I published this review on Trip Advisor and changed it slightly to post it here. Sadly the…read moreproprietor responded to my Trip Advisor post but failed to address the important issues...he only wanted to point out how rude my ski club was. I can't express how uncomfortable I was staying here...I spent two days shivering due to lack of shower & hot water. I hope to prevent anyone from going through the same experience! I had the unfortunate experience of staying here with my ski club. None of us had showers in our rooms...that's right...NO SHOWERS! There is a hand-held sprayer and a tub--no shower curtain or doors, so the water goes everywhere. My dog groomer has a better setup than the bathrooms in this hotel!! Worse yet...there was NO hot water. What trickled out of the spout could BARELY classify as "luke warm." It was just to the point where it's bearable for about 5 minutes before you start shivering. Believe me after a full day on the slopes, the worst thing is not being able to take a hot shower. They have a jacuzzi, but you must reserve it ahead of time...otherwise the door is locked and you cannot get in. The bed was actually fairly comfortable...except that my feet hung off the end...and I'm only 5'3"! Several members of my club complained they had dirty sheets & towels. My sheets had cigarette burns. DO NOT consider staying here if you're not fluent in French. None of the staff speaks a word of English or any other language that we can determine. I attempted to order a sweet wine at dinner and ended up with a disgusting brandy because of the language barrier. The proprietor is unbelievably rude. The night we checked in, someone couldn't determine which room was theirs...at around 1 o'clock in the morning he began randomly opening people's rooms, barging inside and asking the lost patron,"is this your room?" People were sleeping in their rooms and he just barged in!!! Why couldn't he check his register to see which room the guy belonged in? One of our group members committed the faus pas of being 30 minutes late checking out of their room (10:30 instead of 10:00)...the proprietor actually barged into their room, began chucking their stuff in their bags and then tossed their bags and snowboarding equipment out into the hallway!!! The cleaning staff hadn't begun cleaning any of the rooms yet...there was no reason for this behavior! The wait staff in the restaurant were somewhat friendly but only spoke French. We were charged an extra dinner meal because the proprietor didn't understand we were arriving very late Friday night and would not make it for dinner. Overall this is the worst hotel I've stayed at in Europe considering how expensive it is.