Beautiful hotel in a great location in Milan. Breakfast was exceptional. Johar at the front desk…read morewas outstanding with taking the time to answer our questions and providing us with valuable information to make the most of our Milan stay. After finding out my wife and I were celebrating our 45th wedding anniversary, he upgraded us to an amazing suite. The Westin is lucky to have such a valuable employee.

A beautiful classic yet modern hotel with great service from beginning to end. Friendly staff who…read morespeak English well and are very accommodating and willing to help. 24/7 fitness center with a business center and Conference rooms. The king size bed was so comfortable and the pillows were perfect. Bathroom was a decent size with good lighting and we had a view facing the front of the hotel with the city in the back. We did the breakfast buffet for 25 euros per person.

I am very surprised by some of the negative reviews about this lovely hotel…read more I travel a lot for business and leisure and have stayed at too many hotels to count all around the world, some much nicer (and expensive) than others. I had booked the Moxy due to its convenient location near Linate airport and the place where I had scheduled a work appointment and had a wonderful experience. The room was small, but functional and clean. I was there at the end of July with record high temperatures in Milan and the AC worked just fine. I think that some people need to have real expectations when booking hotels and should not expect a 5-star experience from some properties. There is no check-in desk so the lobby bar doubles as reception. The staff spoke English and everyone I interacted with was friendly and professional. The breakfast menu was great with plenty of selections, ranging from sweet to savory at a very affordable price. The lobby bar had the most wonderful bartenders: cheerful, kind... And a cappuccino for 2.5 Euros at a hotel is a great deal ! Special kuddos go to Klatte at the bar who always had a smile and the patience of a saint. I had dinner here two days in a row and their pizza menu worked out perfectly. I paid an average of 16 Euros for pizza and beer. I challenge anyone to find this kind of rates or services at this price level anywhere else.

It's about a 15 minute walk to and from the airport and they don't have a shuttle. The 2 welcome…read moredrinks were nice upon arrival, but they didn't have complimentary breakfast for Platinum members so that was quite disappointing. The bed was a bit stiff and felt a little cheap. The bathroom in the bedroom was tiny, and can't fit more than 1 person at a time. And the bedroom itself was also a bit small. The gym was small with a few machines. They have a pool table and other games if you want to socialize there. Overall the hangout areas were well kept and clean. They have what looked like a cool work area but my key didn't access it so not sure if it's only available to rent. It's not awful, but I wouldn't spend more than 100 euros here if it was for a single night layover.

Terrific hotel and even better staff! It's not every day that you are greeted and taken care of my…read morepeople who genuinely love their jobs. This hotel's staff - Xenia and Adriano at the front desk, and bar and restaurant personnel - understand what hospitality really looks like. We came to this hotel after a completely messed up day that included rerouted trains and plans redone on the fly, and the staff made it all better, for adults and kids alike. Rooms are a bit small, but we were not there much. Kids slept on bunk beds that need some TLC, otherwise very clean and nice accommodations. Terrific breakfast, too. As a bonus, there is a pedestrian area right around the corner from the hotel with some really nice restaurants, that are so much more authentic and less expensive than the tourist traps! We had a great meal at Ristorante Borsieri 39.

Started with day 1 when the hotel gave me the wrong room. They gave me two twins when the booking…read moresaid queen. I'm one person why do I need two twins beds? Tried to get it fixed and led with we are fully sold out, and nothing is guaranteed. Then why do you have multiple booking options on Priceline if nothing is guaranteed? I'm paying $225 a night, second room reeked of smoke, third room was fine... next day housekeeping showed up at 2:30 I was in the shower so I said not right now, go to front desk and say I'm out the shower can you send housekeeping. She tells me it's over for the day. Then argues I had my key in the room and that's why she didn't come. Hotel likes to argue.. I ask for two towels. Given one, ask for another, and she argues I'm one person. Excuse me? I am not allowed to take two showers? Victoria likes to argue. Well argue this complaint. Okay?

It's a great location across the street from Milano Centrale. Booked with Marriott Amex. We were…read moreable to get our rooms earlier to check in! Pluses 1. Panorama Suite is nice with comfy beds, we got champagne and a chocolate cake and candies 2. book early for the Shiseido couples massage 3. Front desk booked two wonderful dinners 4. Shuttle to La Scala is free and available from 0900 to 8pm Areas to improve 1. Breakfast was just okay for us, we didn't like the sound of the blender that made fresh juices 2. Service for breakfast was slow and it was difficult to get coffee etc. 3. Labeling of different milks poor Highly recommended! 5 star hotel with 5 star service and amenities!

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

This place is a dump, everything is outdated and the bathroom floor was so warped that the door…read morewouldn't close. I'm 220 lbs and my body could barely fit in the bathtub/shower. The desk clerk wasn't willing to help at all with directions or transport, other than call his buddy with a taxi for too many euros.

Reasonably priced rooms, especially on Expedia. Rooms are spacious and nicely appointed though…read moreservice wasn't wonderful. Don't pay for breakfast as there are incredible walking distance options.

We stayed at Hilton Milano for 5 nights, prior to departure on a cruise out of Civitevecchia. What…read morehelped us select this hotel was the proximity to the Centrale train station and we are fans of Hilton. Our room is a very nice suite with lots of space, especially for a European hotel. The food has been excellent at all 3 restaurants. The executive lounge has all you can eat and drink (unlimited wine with many choices + soft & alcohol drinks)from 6-8pm. The breakfast buffet was very complete with bacon, eggs, fruit, pastries and Lavassa coffee. The hotel restaurant was excellent, I had a breaded Veal chop that was a 10/10, my wife enjoyed her risotto. The service at Hilton Milan was also 10/10. Any request that we made was taken care immediately. When we checked into the room,it smelled of cigarette smoke, they had no similar rooms available, but they brought an "ionizer?" that cleared the smell while we were enjoying the free executive lounge. Taxis have been readily available outside the lobby and the taxi prices have been cheaper than UBER. We are usually hard to please, but Hilton Milan has lived up to our expectations. PS, the manager Laura was very nice and accommodating as was most of the staff that we We stayed at Hilton Milano for 5 nights, prior to departure on a cruise out of Civitevecchia. What helped us select this hotel was the proximity to the Centrale train station and we are fans of Hilton. Our room is a very nice suite with lots of space, especially for a European hotel. The food has been excellent at all 3 restaurants. The executive lounge has all you can eat and drink (unlimited wine with many choices + soft & alcohol drinks)from 6-8pm. The breakfast buffet was very complete with bacon, eggs, fruit, pastries and Lavassa coffee. The hotel restaurant was excellent, I had a breaded Veal chop that was a 10/10, my wife enjoyed her risotto. The service at Hilton Milan was also 10/10. Any request that we made was taken care immediately. When we checked into the room,it smelled of cigarette smoke, they had no similar rooms available, but they brought an "ionizer?" that cleared the smell while we were enjoying the free executive lounge. Taxis have been readily available outside the lobby and the taxi prices have been cheaper than UBER. We are usually hard to please, but Hilton Milan has lived up to our expectations. PS, the manager Laura was very nice and accommodating as was most of the staff that we met.

Outstanding Star have been excellent my room was great!…read moreNice welcome platter in my room on my first night. Restaurant is top notch

This was a pretty nice hotel in Milan. We were upgraded to this hotel due to our other hotel in our…read moretravel package closing down. The lobby was nice, the bartender was very friendly and the on-site restaurant was adequate. We came from a week touring Tuscany, so it was kind of hard to downgrade to hotel food after eating like kings for the week. It was also a bit expensive at the restaurant. We paid about twice what we paid per meal in Tuscany. The rooms were nice and the bathrooms were larger than many other European hotels I've stayed at. The front desk staff was nice as well.

Convenient location to airport. Rooms small but nice bathrooms. Restaurant is open at 7 pm, food…read moreis decent. Breakfast in morning is great with plenty of buffet selection .

Great Hotel! The staff is very helpful, the food was excellent, the room was perfect, I definitely…read morewould stay again.

You cannot beat the central location right outside the Galleria and Duomo. The hotel itself is…read morebeautifully renovated with classic yet modern furnishings and very spacious bathrooms. If you are traveling with an infant, they provide a crib, changing pad, blankets, bathing kit, and a diaper pail, which is beyond what other hotels of the similar tier provide. Usually they bring a crib and maybe a stuffed animal so a huge kudos to the Park Hyatt for that. Most of the staff are very helpful and friendly although every so often you will get a receptionist who is a standoffish with an air of ennui. There is also a spa with saunas as well as a fitness room with the standard equipment including 2 treadmills, a rower, an elliptical, and 2 bikes along with complimentary still and sparkling waters (canned). If you are visiting Milan and want to be in the center of it all, this is a great option.