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Good "bed and breakfast," hotel. They called me on the phone to find out when I would be arriving. I had paid for valet parking. There is a small indent in the road about two buildings from the hotel that has room for three vehicles. That's where you go for valet parking. The valet came out with a luggage caddy to take my stuff in. While I was checking in, they put the luggage in my room. The room was pleasant and the bed firm. They had two chocolate chip cookies waiting. The front desk person showed us how to access the mineral hot spring water. The room had two robes, an iron, ironing board, television, table and chairs, and a fridge with a carafe of mineral water. Being able to take multiple mineral baths is the major benefit. We went down to the restaurant and enjoyed happy hour. Had a great spicy mango drink. We order the burger and the potato skins (or more like spears). Both were good. Next time, I would have probably stuck to the burger only next time since the portion was huge and there were some unique french fries. The staff was super friendly and talkative. The restaurant was pretty empty. The only negatives to the room were: The bathroom could have been a bit cleaner (I saw hairs and one of the grab bars was loose) The smell of natural gas in the building. Obviously, this is a very old building and I'm sure the equipment leaks, but at night it became worse and worse. It wasn't until the morning that I figured out how to open the door to the outside. All in all a nice treat.
We wanted a hotel within walking distance of the Hot Springs historic district and chose Hotel Hale over the Hilton across the street, mainly for the unique experience of enjoying the thermal bath waters in-room and staying in a historic bathhouse. The difference in price was about $80, including valet. Hotel Hale also included breakfast, which was one of the best we've had at a hotel in a long time, and we avoided the long valet line at the Hilton when checking out. That said, the experience didn't live up to the luxury price tag. From the moment we checked in, we were given "lessons" on how to operate basic things: the elevator (with only two floors), the stairs (warned we might end up in the basement), the door (a dramatic demonstration of how to hold the key and swing an arm), and even the tub and TV remote. The owner repeated these instructions multiple times, and while perhaps well-intentioned, it felt condescending and unnecessary. The one thing we actually did need help with (the bedside lights) wasn't explained. There were cookies available next to the bed, on the bedside table, however ours were quite hard and not very good. It was pleasant having mineral water in the fridge, available for request from the front desk (not something we felt comfortable doing based on our experience). Btw, the mineral water tastes like regular spring water. Instead of feeling like valued guests, we felt like teenagers being supervised. It was disappointing, especially compared to other hotels on our trip where staff were genuinely welcoming. The historic setting and breakfast were highlights, but the overall atmosphere was deflating. In the end, staying in a bathhouse was interesting, but not worth the extra cost. It felt like an average bed and breakfast. Next time, we will be staying at the Hilton across the street, where we may expect a friendlier and less patronizing experience.
Heard about the Hotel Hale while visiting Hot Springs in 2022 and now had the opportunity to stay there. Oh boy, was it worth the wait! So old school, a definite white glove experience, including excellent service and attention to detail. On the day of my arrival, Heather called me mid-morning to ask my general ETA and give me tips on how to park "near" for off-loading luggage since the hotel is on the main street and has no direct car access. I wanted a room with seating so selected the "Libby" which has a cafe table plus 2 chairs. Loved this room, though mind you, it's street-side. Lots of light and I thought it was very quiet, even for May. Heather took me to my room and showed me how to carefully fill up the tub without burning myself. The water is SUPER HOT, and really, you can fill it with cool water and be totally rejuvenated. I later returned to the front desk and bought some bath salts w/CBD and was given a $25 gift certificate for the neighboring store where the salts were sold. The bath was divine, what else can I say? I stayed in the bath maybe a half hour and was a complete noodle afterwards. Heather also showed me the mineral water in a carafe (in the mini fridge), homemade cookies from Eden Bakery, homemade soap, as well as fresh robes, towels, etc. Breakfast is part of the room cost and served 8-9a, so before retiring, I handed in the my selected menu items. You have a choice of Bacon/Spinach or Spinach/Feta Quiche, Hard Boiled Egg, Greek Yogurt, Fresh Fruit, Muffin, and Juice...or you can have it all! You can also have a full carafe of coffee delivered to your room in the morning! With cream! The king bed was firm...YAY! plus you can control the thermostat to your liking. Upon check out, I asked where I could get BBQ to go. I was told to visit Stubby"s BBQ and happily relayed "The mayor sent me!" The hotel owner and mayor (one and the same) also does the valet car-parking ($25 - what a bargain). Everyone at the hotel was friendly and personable and f. I had the most fabulous time and can't wait to return!
We had dinner The Hale Bathhouse. Keith is still talking about how good his pork chop was. Who needs applesauce when you have a marvelous peach yumminess. The chef came out and talked with us and Robert our waiter was wonderfully attentive and yet not overly burdensome. Wonderful experience.
Hot Springs Arkansas is a must see town and National Park !! We chose ," The Hale Inn" on Central Ave. Our stay 5 nights . Anniversary and Mothers day 2023. The hotel has 9 rooms. We chose the room called , " The Hale " over 600sq ft , Decorated very nicely. Upscale linens on bed . HOT SPRINGS WATER PUMPS STRAIGHT TO A SOAKING TUB ! Mineral baths any time as many times as you like!!! The staff is amazing fantastic and attentive! Breakfast/brunch is including and is wonderful with a in-house chef and bakery . The restaurant offers a very nice menu selection . Specialty cocktails made by expert bartenders! The owners are welcoming and go above and beyond to make sure your stay is special. We would and WILL definitely return!!! This Historic Inn has earned a 10 star rating in our book!!! Just A LOVELY 5 day experience!!! Go go go !!! Book it ! You will not be disappointed!!!
I'm sad to say I was less than impressed with my experience at Hotel Hale. We were pretty excited to spend a night here and had been debating prior to our arrival if we should change plans to extend our stay. Boy are we glad we did not. The cons: - we were both surprised that the bathtubs weren't a little roomier. For having the mineral bath be such a selling point of staying at the Hale we thought it'd be a nicer set up. - we were told the mineral water would come out very hot so we should fill the tub, let it set, and then bathe. After filling the tub and letting it set for a while we discovered that you could actually pipe in cold hot spring water. Seems like an oxymoron, that. And we really should've figured that out sooner, but we were going off the information provided. - the complimentary homemade cookies, while a nice touch, were both rather disgusting. - the breakfast was sub-par. The quiche was the best part but everything else was truly lacking. And despite having a juicer in the front with oranges in it, they do not offer fresh orange juice with breakfast. That's a weekend specialty only. The orange juice they serve during the week is cartoned and nothing special. - the rooms aren't sound proof. We heard the staff knocking on the other doors delivering coffee in the morning. - the antique architecture, while beautiful, didn't seem well maintained and gave off a worn down feel instead of an old time luxury feel. For the prices of the rooms we expected better upkeep. - the room we were in didn't have any privacy when it came to the windows. We had to keep the curtains drawn as we faced the main street and were only on the second floor. The pros: - we enjoyed the king bed and the exposed brick wall in our room. - we appreciated the access to fresh water and that we could refill our water on our own from the fridge downstairs. - the complimentary coffee/tea/hot chocolate option was a nice touch - but as for the hot chocolate taste it was sub-par.
I stayed at Hotel Hale one night in November for my Birthday on a trip with my mom. I came across Hotel Hale and saw how unique it was and I was super excited to stay here vs. a generic hotel. I am so glad I did! It was worth the extra money and the experience was fantastic! The customer service was great when making the reservation and every contact with staff during the stay was excellent. The property is small enough where they remember all of the guests by name and those small little details about you. I arrived a few minutes too early to check in but I was able to leave my luggage before going to walk around town. Check in was super easy and a member of the staff give you a quick tour of your room to show you how to work everything. There is fresh spring water in the room along with fresh baked cookies. My mom and I stayed in the Quapaw room which I believe is the only one with two beds in it which was perfect for us. The back door opened up to a wooded area. The use of valet was super simple and you only had to give the front desk a few minutes heads up so they can run down the road and grab your car. Breakfast in the morning was super yummy. Upon check in, you are provided a check list to indicate what items you would like for breakfast. I checked everything off and received everything. It was all fresh and delicious. The property is beautiful, super clean and walking distance to all of the stores, restaurants and spa downtown. You are a couple minute drive to the observation tower in Hot Springs. I highly recommend Hotel Hale and would absolutely stay there again if ever in Hot Springs!
I wish there were more stars to give this amazing boutique hotel. Located on bath house row, this is one of the only ones that has hot mineral water piped into the rooms. Built in the late 1800's and restored beautifully. From the front desk, to house keeping everyone was fantastic. Mineral water waiting in your refrigerator to the fresh baked cookies on the night stand, it is perfection. Fresh brewed coffee delivered to your room in the morning and then a delicious brunch downstairs. I can't speak highly enough of this gem. The owners are frequently on site making sure everything is exceptional! Book your stay today you won't regret it.
Amazing experience. The hot spring mineral water bath was truly awesome. You have a chilled carafe of mineral water in a mini fridge waiting for you. Staff are friendly. Breakfast was great. Worth every penny. We will absolutely return.
I felt as if I walked into a speakeasy ... more like the renovated bathhouse area turned into a bar and tapas place. We had a wonderful host take us to the area and then drop us off to yet another fun employee (wait staff). For happy hour, I had the Ste Germaine bubbly (name?) and lots of icy cold mineral water. Tip: there is a metal door which leads to the steam room... you can ask to feel the steam briefly.
19 days ago
11 months ago
We love Hotel Hale! Every staff person we have met (from the owner to the valet) have been extremely service oriented! (Shout out to Megan at the bar in Eden's restaurant... she is awesome! ) We didn't have a sit down meal here but did experience the eggplant fries which are vegan and gluten free and incredibly delicious.... If we were staying longer I would definitely explore more of their menu options. Our room is a beautiful mix of history and contemporary. Comfortable and accommodating! You will spend a bit more staying here but it is worth every penny! read more
1 year ago
AMAZING times 100! AMAZING historical spot and what an experience to stay in one of the bath houses, with the added warmth of a tub filled with the hot springs, it was just the best time when you can splurge with beautiful amenities, coffee room service in the morning before a freshly prepared breakfast in the lobby with more coffee. With your car valet parked, your morning is easily maneuverable to go to one of the operating bath houses and enjoy the smallest national park. Sleep like a princess in a great bed, quiet room and wrapped up in a robe after the relaxing soak in mineral water. They even provided chilled water that tasted wonderful. Best splurge worthy room ever, pick any room we had the Quapaw. Staff is so hospitable and accommodating. Loved this experience- Thank you. read more
Good "bed and breakfast," hotel. They called me on the phone to find out when I would be arriving. I had paid for valet parking. There is a small indent in the road about two buildings from the hotel that has room for three vehicles. That's where you go for valet parking. The valet came out with a luggage caddy to take my stuff in. While I was checking in, they put the luggage in my room. The room was pleasant and the bed firm. They had two chocolate chip cookies waiting. The front desk person showed us how to access the mineral hot spring water. The room had two robes, an iron, ironing board, television, table and chairs, and a fridge with a carafe of mineral water. Being able to take multiple mineral baths is the major benefit. We went down to the restaurant and enjoyed happy hour. Had a great spicy mango drink. We order the burger and the potato skins (or more like spears). Both were good. Next time, I would have probably stuck to the burger only next time since the portion was huge and there were some unique french fries. The staff was super friendly and talkative. The restaurant was pretty empty. The only negatives to the room were: The bathroom could have been a bit cleaner (I saw hairs and one of the grab bars was loose) The smell of natural gas in the building. Obviously, this is a very old building and I'm sure the equipment leaks, but at night it became worse and worse. It wasn't until the morning that I figured out how to open the door to the outside. All in all a nice treat. read more
1 year ago
We wanted a hotel within walking distance of the Hot Springs historic district and chose Hotel Hale over the Hilton across the street, mainly for the unique experience of enjoying the thermal bath waters in-room and staying in a historic bathhouse. The difference in price was about $80, including valet. Hotel Hale also included breakfast, which was one of the best we've had at a hotel in a long time, and we avoided the long valet line at the Hilton when checking out. That said, the experience didn't live up to the luxury price tag. From the moment we checked in, we were given "lessons" on how to operate basic things: the elevator (with only two floors), the stairs (warned we might end up in the basement), the door (a dramatic demonstration of how to hold the key and swing an arm), and even the tub and TV remote. The owner repeated these instructions multiple times, and while perhaps well-intentioned, it felt condescending and unnecessary. The one thing we actually did need help with (the bedside lights) wasn't explained. There were cookies available next to the bed, on the bedside table, however ours were quite hard and not very good. It was pleasant having mineral water in the fridge, available for request from the front desk (not something we felt comfortable doing based on our experience). Btw, the mineral water tastes like regular spring water. Instead of feeling like valued guests, we felt like teenagers being supervised. It was disappointing, especially compared to other hotels on our trip where staff were genuinely welcoming. The historic setting and breakfast were highlights, but the overall atmosphere was deflating. In the end, staying in a bathhouse was interesting, but not worth the extra cost. It felt like an average bed and breakfast. Next time, we will be staying at the Hilton across the street, where we may expect a friendlier and less patronizing experience. read more
1 year ago
2 years ago
Heard about the Hotel Hale while visiting Hot Springs in 2022 and now had the opportunity to stay there. Oh boy, was it worth the wait! So old school, a definite white glove experience, including excellent service and attention to detail. On the day of my arrival, Heather called me mid-morning to ask my general ETA and give me tips on how to park "near" for off-loading luggage since the hotel is on the main street and has no direct car access. I wanted a room with seating so selected the "Libby" which has a cafe table plus 2 chairs. Loved this room, though mind you, it's street-side. Lots of light and I thought it was very quiet, even for May. Heather took me to my room and showed me how to carefully fill up the tub without burning myself. The water is SUPER HOT, and really, you can fill it with cool water and be totally rejuvenated. I later returned to the front desk and bought some bath salts w/CBD and was given a $25 gift certificate for the neighboring store where the salts were sold. The bath was divine, what else can I say? I stayed in the bath maybe a half hour and was a complete noodle afterwards. Heather also showed me the mineral water in a carafe (in the mini fridge), homemade cookies from Eden Bakery, homemade soap, as well as fresh robes, towels, etc. Breakfast is part of the room cost and served 8-9a, so before retiring, I handed in the my selected menu items. You have a choice of Bacon/Spinach or Spinach/Feta Quiche, Hard Boiled Egg, Greek Yogurt, Fresh Fruit, Muffin, and Juice...or you can have it all! You can also have a full carafe of coffee delivered to your room in the morning! With cream! The king bed was firm...YAY! plus you can control the thermostat to your liking. Upon check out, I asked where I could get BBQ to go. I was told to visit Stubby"s BBQ and happily relayed "The mayor sent me!" The hotel owner and mayor (one and the same) also does the valet car-parking ($25 - what a bargain). Everyone at the hotel was friendly and personable and f. I had the most fabulous time and can't wait to return! read more
2 years ago
We had dinner The Hale Bathhouse. Keith is still talking about how good his pork chop was. Who needs applesauce when you have a marvelous peach yumminess. The chef came out and talked with us and Robert our waiter was wonderfully attentive and yet not overly burdensome. Wonderful experience. read more
3 years ago
Hot Springs Arkansas is a must see town and National Park !! We chose ," The Hale Inn" on Central Ave. Our stay 5 nights . Anniversary and Mothers day 2023. The hotel has 9 rooms. We chose the room called , " The Hale " over 600sq ft , Decorated very nicely. Upscale linens on bed . HOT SPRINGS WATER PUMPS STRAIGHT TO A SOAKING TUB ! Mineral baths any time as many times as you like!!! The staff is amazing fantastic and attentive! Breakfast/brunch is including and is wonderful with a in-house chef and bakery . The restaurant offers a very nice menu selection . Specialty cocktails made by expert bartenders! The owners are welcoming and go above and beyond to make sure your stay is special. We would and WILL definitely return!!! This Historic Inn has earned a 10 star rating in our book!!! Just A LOVELY 5 day experience!!! Go go go !!! Book it ! You will not be disappointed!!! read more
I'm sad to say I was less than impressed with my experience at Hotel Hale. We were pretty excited to spend a night here and had been debating prior to our arrival if we should change plans to extend our stay. Boy are we glad we did not. The cons: - we were both surprised that the bathtubs weren't a little roomier. For having the mineral bath be such a selling point of staying at the Hale we thought it'd be a nicer set up. - we were told the mineral water would come out very hot so we should fill the tub, let it set, and then bathe. After filling the tub and letting it set for a while we discovered that you could actually pipe in cold hot spring water. Seems like an oxymoron, that. And we really should've figured that out sooner, but we were going off the information provided. - the complimentary homemade cookies, while a nice touch, were both rather disgusting. - the breakfast was sub-par. The quiche was the best part but everything else was truly lacking. And despite having a juicer in the front with oranges in it, they do not offer fresh orange juice with breakfast. That's a weekend specialty only. The orange juice they serve during the week is cartoned and nothing special. - the rooms aren't sound proof. We heard the staff knocking on the other doors delivering coffee in the morning. - the antique architecture, while beautiful, didn't seem well maintained and gave off a worn down feel instead of an old time luxury feel. For the prices of the rooms we expected better upkeep. - the room we were in didn't have any privacy when it came to the windows. We had to keep the curtains drawn as we faced the main street and were only on the second floor. The pros: - we enjoyed the king bed and the exposed brick wall in our room. - we appreciated the access to fresh water and that we could refill our water on our own from the fridge downstairs. - the complimentary coffee/tea/hot chocolate option was a nice touch - but as for the hot chocolate taste it was sub-par. read more
I stayed at Hotel Hale one night in November for my Birthday on a trip with my mom. I came across Hotel Hale and saw how unique it was and I was super excited to stay here vs. a generic hotel. I am so glad I did! It was worth the extra money and the experience was fantastic! The customer service was great when making the reservation and every contact with staff during the stay was excellent. The property is small enough where they remember all of the guests by name and those small little details about you. I arrived a few minutes too early to check in but I was able to leave my luggage before going to walk around town. Check in was super easy and a member of the staff give you a quick tour of your room to show you how to work everything. There is fresh spring water in the room along with fresh baked cookies. My mom and I stayed in the Quapaw room which I believe is the only one with two beds in it which was perfect for us. The back door opened up to a wooded area. The use of valet was super simple and you only had to give the front desk a few minutes heads up so they can run down the road and grab your car. Breakfast in the morning was super yummy. Upon check in, you are provided a check list to indicate what items you would like for breakfast. I checked everything off and received everything. It was all fresh and delicious. The property is beautiful, super clean and walking distance to all of the stores, restaurants and spa downtown. You are a couple minute drive to the observation tower in Hot Springs. I highly recommend Hotel Hale and would absolutely stay there again if ever in Hot Springs! read more
I wish there were more stars to give this amazing boutique hotel. Located on bath house row, this is one of the only ones that has hot mineral water piped into the rooms. Built in the late 1800's and restored beautifully. From the front desk, to house keeping everyone was fantastic. Mineral water waiting in your refrigerator to the fresh baked cookies on the night stand, it is perfection. Fresh brewed coffee delivered to your room in the morning and then a delicious brunch downstairs. I can't speak highly enough of this gem. The owners are frequently on site making sure everything is exceptional! Book your stay today you won't regret it. read more
1 year ago
1 year ago
3 years ago
Amazing experience. The hot spring mineral water bath was truly awesome. You have a chilled carafe of mineral water in a mini fridge waiting for you. Staff are friendly. Breakfast was great. Worth every penny. We will absolutely return. read more
5 years ago
I felt as if I walked into a speakeasy ... more like the renovated bathhouse area turned into a bar and tapas place. We had a wonderful host take us to the area and then drop us off to yet another fun employee (wait staff). For happy hour, I had the Ste Germaine bubbly (name?) and lots of icy cold mineral water. Tip: there is a metal door which leads to the steam room... you can ask to feel the steam briefly. read more
2 years ago
2 years ago
4 years ago
One of the best experiences we have ever had. We just got done hiking and we were not sure we were dressed appropriately but they didn't mind. The owner walked us back himself. He happens to be the mayor of Hot Springs. He was so kind. His staff was more than excellent. We were here for happy hour. We had a home made cream soda for kids and 2 cakes. Draft beer and a cocktail. Nothing disappointing! They treated us like family. We had the gooey butter cake and I cannot say enough about that dessert! The chocolate cake was also gooey and great! I love cake and beer together and these guys crushed it! I enjoy going to many different places but I would skip that and go back here. We are from out of town read more
3 years ago
2 years ago
Disclaimer: I have not stayed or eaten here so take that into consideration. But, this place made me want too stay and eat here as soon as I walked in. This place immediately draws you in with their nicely lit entry, living plants on the walls, friendly staff, local speciality lotion that is to die for (my hands smelled amazing the rest of the day), and the building that reeks of history. This place is also centrally located along the strip. They as well have a hot springs cave inside that is just cool to gawk at. Next time I am in town I will make a reservation, because they were completely booked when we popped in around 5pm on a Saturday. read more
4 years ago
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5 years ago
Where to begin ? I do a lot of research before I make a reservation at a hotel or restaurant. The work and reading reviews pays off . Hotel Hale embodies genuine hospitality and charm . I will be general here as I could write pages of accolades . Every person on staff was welcoming , kind , professional . All areas from the stairwell to rooms are immaculate . Service is top notch in the restaurant , valets , front desk and room service . We had two of three dinners in Eden , the hotel restaurant and wish we had chosen to have our third dinner there too. Meals were SO good and the servers were attentive and prompt . Our room was beautiful , mattress very comfortable , soaking tub over the moon luxury . WIFI fast and easy connection. The soap and lotions available in the lobby I liked so much I filled a bag for gifts and the coffee is really good too so I brought some for back home . Oh .. and the mineral water kept me hydrated and my husband and I both say best tasting water which we will remember when we get home ! We have absolutely not one negative to say about Hotel Hale . Best place we have ever stayed . We feel very fortunate and blessed to have stayed there . read more
2 years ago
6 years ago
Worth the Splurge! WORTH THE STAY!! My Husband and I were looking for a Hot Spring to relax but all the other bathhouses were booked. After walking the bathhouse row we found this charming hotel. Pat let us know the Hot Spring water was pumped into the personal tubs of each room. I must admit this place was outside of our normal hotel price range but after a day of hiking we took the plunge and it was worth it!! The staff was extremely friendly, kind and hospitable. They bring coffee to your room in the morning. You'll have a seat saved for brunch. Moreover, Pat was personable and made us feel like guests of honor. This gem of a hotel truly enhanced our Arkansas visit. If you're able to Splurge, I'd recommend the Stay! read more
6 years ago
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