To say I'm impressed is an understatement. The staff and the hotel were far nicer than I ever expected. I am so so so grateful we chose to stay at Hotel Goldene Rose.
From the moment we arrived we were in great hands. Check in wasn't until 3pm but we arrived around noon, so they allowed us to store our bags in a private storage space. The attendant was so kind and encouraged me to take our time rearranging our stuff so we could explore comfortably. This was especially kind because we're traveling with a toddler.
When we got back to check in into the room, we were surprised to see the crib was already in the room. While we requested it online, were used to having to ask the front desk at check in to make sure we have someone bring it up. This was another moment we felt the staff went above and beyond to ensure we had a great experience.
The room had everything we could need, including air conditioning that worked really, really well! We stayed on the top floor & the weather was pretty warm so this made us feel extremely comfortable. The bed itself was comfortable too ans the whole room was very clean. They provided complimentary water and Nespresso pods -- oh and tea bags! There wasn't a fridge in the room (which we knew when we booked the space), but there wasn't a coffee machine and water kettle. The closet had a few hangers as well which was perfect.
The location of this hotel is super convenient. We walked from the train station and it took about 20 minutes. It's located on a popular busy historic street right in old city. It was easy to walk around and find anything we needed while staying here.
In the morning we were absolutely blown away by the complimentary breakfast. The spread was absolutely stunning and the space was so beautiful and peaceful. The staff offered a few types of tea and coffee drinks, including fresh cappuccinos. They also offered a variety of delicious fresh juice and still and flat water. Breakfast included a buffet and they even offered to make fresh fried or scrambled eggs with or without bacon. They also offered to make omelets fresh. As an American, this continental style breakfast was unlike anything I've had in the states. It was well worth every penny for the quality of service we were offered by the staff and the high quality of fresh food. I am so so so impressed.
Everyone that works at this hotel deserves a massive raise or bonus. They were so incredibly kind and hospitable to my family and with a young toddler we never felt like a burden or inconvenience. We would stay here over and over again or visit another location in another city if they had one.
Thank you to everyone that works here. You made such an amazing impression on us. We are so impressed. Thank you, thank you, thank you! read more