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Hotel Francés

2.6 (19 reviews)

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Lobby (at Christmas)
Sharon R.

Good: Location! History! Fun architecture! Terrific old elevator that requires closing both gates when you enter /exit! Friendly staff! Bad: If you are noise sensitive, be aware that plaza festivities will sound like they are in your room. I was there in late December, and the Christmas music (a recording of a young girl singing 5 songs on a loop) was charming the first 2 nights. By the last night I was over it. Ugly: The bathroom is very 1980s. The tiles are patterned with water splashes but the shower has decent water pressure so all is forgiven!

Adriana L.

First of all, the hotel is beautiful. It's conveniently located near the catedral, algunos mercados, el centro, etc. The hotel's architecture is admirable. The front desk workers are attentive and helpful. Diego checked us in and would greet us every single time we passed by and he was working. The bar tender was extremely friendly and he makes the yummiest piña coladas! The hotel has a convenient restaurant right next door with a large variation of food. The elevator looks old, but it's mighty strong and cute to look at. It reminded me of the elevators in Titanic lol The rooms are cozy and have everything you need. Beds were comfy enough and tv had a decent number of channels. We made sure that our room had AC so we kept it on and the room was a decent temperature at all times. We slept well. **HOWEVER** Despite all of the positive things that I've listed above, I wouldn't return to this hotel unless there's a way the hotel can ensure that guest items won't go missing from the room. There was a dress I wore on my second day in Guadalajara, that I put inside my bag of dirty clothes. The bag was rummaged through and my dirty dress was stolen. Why? How? Who? I don't know. It is also important to note that we locked ALL of our luggage before leaving the room. Our bags of dirty clothes were the only items left out in the open! So, if you must stay at this hotel to submerge in a vintage experience in the heart of Guadalajara, please lock all your items! Maybe even instruct for there to be no cleaning service in your room.

Hotel Frances, Christmas 2021
Pablo G.

If only walls could speak! This historic hotel that is over 400 years old has been lovingly restored yet retains that special feel. And the location-- you are in the heart of the historic district, everything just steps away. The staff is so friendly & helpful. If you are looking for a normal hotel, find a Holiday Inn. But if you appreciate architecture & history, this is for you. I will most certainly be back!

All the rooms face outward with balconies open to the streets below. The old cathedral and all historic things are walking distance

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3 years ago

Very irresponsible staff and the manager doesn't even has the decency of returning the calls when you need something addressed

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NH Hotel - Tortellini 5 cheeses

NH Hotel

(26 reviews)

$$$

This review is just for the evening restaurant. Everything else is great!…read more I've been here two nights and dinner has been terrible the first night I had chicken in mole it was a chicken breast, had two bites and tasted a bit off I looked at the chicken and it was undercooked. I didn't complain just paid for it. The second night I had the tostadas de callo. I've had these many times but what I received was old smelly, squishy callo. I had to complain. They didn't charge me for my plate and service was really bad. Room is great and breakfast are amazing but dinner here I have to say not good at all.

I stayed at this hotel last weekend. The rooms are very nice and modern. Our first room was not…read moreproperly cleaned, the bathroom must have been missed during the clean up, there was stuff on the toilet seat. We went down stairs and the front desk switched us to a new room, no fuss. We went up to the rooftop bar, great views and great drinks. The food however was a different story. Everyone in my group had issues with the food we sent back some of the food, but it wasn't any better when it returned to the table. Needless to say we did not eat here again. If you stay here visit the bar for the views but avoid the food. Overpriced and very low quality. Lastly, the hotel lobby has no restroom!!! Almost everyday while waiting for our friends in the lobby we had to make the trip up to our room in the 5th floor to use the bathroom. The was such an inconvenience. The hotel is centrally located and there are many restaurants and places to see within walking distance. I personally will not stay here again.

Hotel Real Maestranza

Hotel Real Maestranza

(31 reviews)

$$

We recently spent a week here and our biggest regret is that we left!…read more The other reviews that compliment the staff are on point: Every single person he encountered was courteous, helpful, friendly, professional.... Every positive adjective you can imagine. Here's a specific example of what I mean: When departing, it's typical for one to say "hasta luego" ("until later") or "hasta pronto" ("until soon") to the staff in the lobby. And their response is typically the same. But at the Hotel Real Maestranza the doorman responds, "Estaremos esperando" ("We'll be waiting"). It's a very small thing, but it makes a world of difference. Our room was quiet; the linens were the highest quality, and I was pleased to have a LOT of pillows. Housekeeping was to a very high standard. And we had a spectacular view of the city. In terms of a base of operations for exploring Guadalajara, one couldn't ask for more. (Our room did have a slight odor in the bathroom. That's common to Mexican plumbing. It didn't bother me so long as we kept the door closed and the fan running. Normally I would deduct a star for this, but the overall experience was so satisfying it seems like I'm looking for things to quibble over, so I'll stop.) The location is perfect; just far enough from the cathedral plaza to be out of the crowds, but centrally-located enough that everything the city has to offer is close-to-hand. Special shout-out to Ernesto, Humberto and Victor: You guys are AWESOME and I can't wait to be back with you! Highly recommended! I'll see you there!

I had a overnight stay and the hotel itself overlooking it is is very nice and seems clean. Staff…read morewas extremely helpful and kind. Although I woke up from my stay with bites all over my body, which I imagine came from bed bugs or something along those lines.

Casa Pedro Loza

Casa Pedro Loza

(9 reviews)

I was a bridesmaid in a wedding here, and goodness it was beautiful. The space is amazing, with a…read morebeautiful central room where the dinner and dancing was held. The rooftop was awesome at golden hour, and honestly just overall, such a hidden gem.

If you're ever in Guadalajara, Mexico and wanting a quaint, boutique MANSION to stay in, look no…read morefurther as Casa Pedro Loza is what you're searching for. I had the pleasure of being an occupant in this mansion 9/2019. Since then, I haven't forgotten this place and lack international travel this 2020 -cause of darn COVID, so I decided to write a review and "travel" this way. I love to travel and get away, do you? This lovely mansion was built for the Archbishop of Guadalajara (Pedro Loza Y Pardave 1815-1898) in 1848. I slept one night in a upstairs bedroom that opened to view the main patio. I loved the main patio with the estrellas hanging above, adding to the magic and charm of the whole mansion. Décor was charming in my room and throughout. I remember the bed not being of a memory foam quality type of comfort -but would do, for one night. Back then, renovations were taking place on the open rooftop, but that didn't stop me or other guest from enjoying the stunning views of the city. Nice view of the Roman Catholic, Guadalajara Cathedral or also called Cathedral of Assumption of Our Lady from here. I didn't get to see the underground tunnel, as I hear, there is a "secret tunnel" leading to the Cathedral used by the Archbishop. Breakfast is included in my stay here. Service was nice and friendly. Took off a star for plumbing issues throughout the mansion, construction in some areas was a bit of an eye-sore and bed quality during my stay. I'd stay here again, if and when I'm Guadalajara, Mexico. Stay safe and healthy (mind, body and soul) Yelping in all parts of the world, out there :)

La Villa del Ensueño

La Villa del Ensueño

(25 reviews)

$$

When our plans changed and we needed a place to stay for the night, we considered some of our…read morefavorite locations in Guadalajara, but we decided to stay in Tlaquepaque and choose La Villa del Ensueno. This charming former hacienda is stunning. We stayed in room 1 on the ground floor and the artisanal look and charm was evident everywhere. We were greeted promptly after figuring out where to park the car. Tip 1: If you're driving, drive up to the hotel, check in and then park across the street in the gated garage. There is no valet service at La Villa de Ensuenos, so you'll need to get your luggage and walk back across the street to the hotel. The rooms are very nice. They are beautifully decorated and have everything you would need. Tip 2: There are no mini fridges in the rooms. We were given a drink coupon for our first night and a breakfast coupon for the following morning. The courtyard, pool area, La Collection, and the eatery area are exquisite. You don't feel like you're in Tlaquepaque or even in a city. It's so quiet and refreshing. My wife was thoroughly impressed which doesn't happen very often. In Room 1, the AC unit did make a lot of noise and our bed as with most beds in Mexico was extremely firm. The hot and cold water in the bathroom worked and had excellent water pressure. We also like the little card from Mari who was are assigned housekeeper. Breakfast was delicious. Our waiter spoke both Spanish and English. They made accommodations for me as a vegan which was very nice. My coffee was hot and not weak. My wife ordered a child plate of pancakes and a side of fruit. Tip 3: Like everywhere in Mexico, the beans are fried with Manteca or pork lard. We will stay at La Villa del Ensueno again and look forward to enjoying more of the amenities.

Very cute traditional hotel. The rooms have everything you…read moreneed. AC, a Tv with Netflix. and 2 beautiful hidden pools. The customer service was excellent. The housekeeper Elizabeth was very sweet, and got us a refrigerator delivered to our room, when we didn't have one. It's in a great location, it was just a short 10 minute walk into town where the shops & restaurants are. We would definitely stay here again.

Hotel Francés - hotels - Updated May 2026

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