Came for afternoon tea with which we booked for a Friday afternoon - they're so popular that you…read morehave to book out quite far in advance or on a weekday to get a spot! The value is amazing and the interior is SO beautiful. For 2-person seating you're sat against a wall and the chairs are facing the interior of the room instead of straight across from each other which is more relaxing. We loved our teas and as usual the food is very filling even though it just looks like a small amount of tiny little treats! It's hard to find a good afternoon tea at this price point (actually it's the first I've ever come across) and even though it's in kind of a random area of Greensboro it's totally worth the excursion.

*This review is for the afternoon tea only*…read more As I'm a lover of chatting and snacking, afternoon tea is an activity I enjoy as often as I can afford! As I've done most of the afternoon teas available in the Triangle area, I am not branching out to the Triad. Afternoon tea at O Henry came highly recommended to me by people I know in real life and rightfully so! Afternoon tea at O Henry is served in the lobby of the hotel when you first walk in. They have clusters of seating all over, and they do get booked out so be sure to make your reservation ahead of time. For the tea, they have a few different tiers but I've always opted for the full O. Henry Tea. It's still only $22 which is such an accessible price point as I'm used to afternoon teas costing easily double! It's a hearty and proper tea, and they will refill your pot too. I can't wrap up the review without commenting on the excellent service. Every time I've come for the afternoon tea, I am impressed by the warm welcome and attentive service by all of the staff I interact with. This afternoon tea is one I will repeat time and time again!

Good evening, fellow Yelpers! It's your favorite critic again with another tantalizing insight to…read moreyet another business. Drury Inn & Suites, located in Greensboro, North Carolina, is incredible, to say the least! "Travel work" is what has brought me to this area ( just in case you're wondering, lol). Using my #1 go-to *Yelp*, I searched for lodging accommodations for 2 nights. After reading reviews of different establishments for about 20-25 mins, my mind was set on Drury Inn & Suites. I have lodged with Drury before (for the most part, I knew what I was getting into, lol), but this was different. Check-in didn't take 10 mins. The receptionist was friendly & super informative (always a plus), with what was offered "free" in addition to my stay. Happy hour specials (2 complimentary drinks), hot breakfast, afternoon snacks/meal (called *kickback*) 5:30pm-7:00pm, was the icing on the cake. Super affordable, luxurious & spacious rooms, adequate parking, superb customer service, & indoor pool, what more could you want? It's a travelers dream! So, if you're ever in the area or in need of a getaway, this could satisfy your craving. With restaurants and shopping within walking or a short drive, paradise - minus being rich, lol. Come see for yourself, & I sincerely hope your experience was as memorable & noteworthy as mine

You can stay at a much cleaner and upgraded property at the price this place was charging. The…read moreonly positive thing I can say is that the bed was comfortable and the parking was free. For $150 a night I expected something with nicer furnishings, clean carpets, and spaces that looked like they were maintained well. The room didn't have any USB charge ports so if you don't have an adapter, you're out of luck. Employees were friendly but that doesn't matter much to me if I'm in a room with carpet that has a ton of, what I hope to be, grape juice stains.

Great location just off 40, got here easy from 85 N. Good location to work from when in region…read more Clean, great staff here and easy check in so will make this my go to place when working southern VA and local area. I picked this as my company tends to make us stay and Holiday Inns or other and price points here are same and needed to be in Danville VA just an hour a way but like the food choices here ( Bonefish Grill my fav)... Got a late check out so I could leave early and come back to pack and send some more emails and no problem. Shower was good pressure and hot too.... and internet speed on standard was fine on 2nd floor. Beds were clean and the most comfortable of all hotels I every stay in!!! Hamptons are the best! I always get 2 beds so I get more pillows. Big breakfast and meeting area, good wifi, clean room and cold AC ( I like it cold) and my fav- they have a pantry so I can get snacks and energy drinks if working late.Fresh fruit even had strawberries and blueberries which is a plus. I generally choose Hamptons either way and not disappointed. Staff has gone out of their way for me and it shows. Even the manager was helping out this am and nice to see they are on top of things. Highly recommend!!!

We arrived and were pleasantly surprised to find out they had upgraded us to a suite. The person…read moreworking the front said they were not sure if the room was ready and we had to wait a few minutes. No big deal. We arrived in our room and it smelled like someone had just dropped a big one in the bathroom. We were going to a concert and were leaving soon so we figured it would be gone by the time we were back. We were wrong, it still smelled when we got back. It was so late and we were tired we did not bother to try to get another room. Other than that I don't really have any complaints. The room was clean, the bed was comfortable, breakfast was better than most hotels. I would stay here again if I'm ever in the area for a concert.

Omg the staff was amazing from the front desk to the kitchen and the bar. I loved how the hotel…read morestaff really made you feel at home and special at the same time. Great Job!!! The space feels safe, all exterior doors require a key. The entire hotel and rooms are clean. The only small issued I found may have to do with the weekend of dance competition, soccer tournament and concert goers. The breakfast lobby did not have enough tables for all the breakfast guests.

The hotel is nice, but if you are a light sleeper, this might not be the one. Each time a train…read morewent by we knew because it blew its horn. The hotel does place earplugs in each room (complimentary). But I don't do earplugs. There was also outside activities that we could hear (second floor). Otherwise clean spacious rooms. Nice breakfast selections, pool, within walking distance to restaurants. And good customer service. Hotel Bar (drinks only)

I traveled from out of town to attend a conference being held at this hotel, and my experience was…read moreexcellent. The banquet department did a fantastic job with the conference setup. Everything was organized, professional, and well-prepared, which helped make the event a success. I also want to give special recognition to one member of the front desk team. During my stay, I received an emergency phone call and was understandably very stressed. While still on the call, I rushed to the front desk and asked if there was a house phone I could use so I could make another call to help the person on the line. Without hesitation, the front desk associate took out his personal phone and allowed me to use it. His kindness, quick thinking, and willingness to help during a difficult moment meant more to me than he probably realizes. Unfortunately, I didn't get the chance to thank him, so I hope this review reaches him. Outstanding customer service like that is rare and deserves to be recognized.

We love coming here to get away! Elegant hotel in Greensboro with the awesome Printworks Bistro…read moreattached. They have a nice outdoor pool for the summer and other amenities. And we live just down the street!

Third year in a row visiting this hotel. Doubt I'll stay here again…read more Always considered it a favorite but no more. Room was really dirty and that is unacceptable. Bed is so lumpy, my back almost went out. There is only one phone charger outlet that works and that is in the bathroom. Door lock sticks and is very difficult to open. Two tv channels FOX and CNN. Restaurants are excellent.

I booked a three-night stay in Greensboro using my party's group discount code while attending a…read moregraduation. Due to a flight delay, I missed my connecting flight and was rebooked for the following morning, causing me to miss my first night at the hotel. When I called, I learned I had already been charged for the first night and that my entire reservation had been canceled. I requested to be rebooked using the group rate, but the hotel denied my request, so I stayed elsewhere instead. Later, a front desk employee agreed to refund the first night since the missed stay was due to circumstances beyond my control and canceling the entire reservation made little sense. However, the refund was never processed. When I followed up, the hotel refused to honor it because I could not provide the employee's name. I would have understood being charged for the first night if I had been allowed to keep my reservation, but charging me and canceling the entire stay was unacceptable. Unfortunately, based on this experience and the poor customer service I received, I cannot recommend this hotel.

Stayed here by group suggestions; my initial is 2 stars, given the front desk got me my mini fridge…read moreI'm adding 1 more star. Upon checking in to our room we found out that there is no fridge in our room and made a complaint. The moment receptionist said only higher up floors have a mini fridge due to some shortages and group event. I told her that we are apart of the group and I'm in 7th floor out of their 12 floors. The following day I got a chat and I voiced my complaint and I got my mini fridge. It shouldn't be like this - to be a Karen. Plus one of our bed was soaked with moisture, at first thinking my kids spilled some water. But it's the bed was soaked prior to our stay. Had them changed the bed sheets and my wife has to use the hair dryer to get it dry. Plus the lobby has no air conditioning. It seems like some people have the same problem prior.

Filthy couch and chairs…read more Pulled out couch-bed and it had a dirty sheet crumbled in it, on top of a dime and some crumbles of who knows what! One tissue in tissue box. Two bath towels and two washcloths for two nights stay - two adults and two children. Room entrance door - you literally have to slam your body on it to open it to get in the room and close it once you're in. NO body wash - not one squirt. Expect to wait 45 minutes to get your food. We ordered a Cobb salad with grilled chicken, a Caesar salad with grilled chicken, and a chicken finger / fries plate.

Very nice location, easy access to the Coliseum (IMHO still drive there & park, but if you're ok…read morewith a 20 min walk it's certainly walking distance if the weather is nice!). They've done a great job keeping up the property, hallways have some dated carpet & wallpaper - but our room seemed like it had been updated (not 'recent' but better than 20-year old carpet!). Everything was clean and the linens were GREAT - I wish I could buy some they were so nice, not what I expected at a 'regular' Holiday Inn location! Staff was great, handled the busy rush of those checking in before a concert really well. Overall I'd easily return here if in the GBO area!

I wish I could give more stars. This Holiday Inn is fantastic!! Super clean, every inch of the…read morehotel!! friendly Staff from Judy at the front desk to the Manager KIm. The whole Staff is exceptional. Fantastic customer service, The rooms were excellent, the beds and bed pillows are amazing!! We slept sooooooo good. I highly recommend this hotel. I can't say enough good things about our stay! We will be back!!

Dom was absolutely amazing! He went above and beyond to make sure that my stay was very special. He…read morewas so friendly and so attentive I never imagined that I would actually like or feel comfortable at Homewood suites. He is the reason that I would be coming back to this location. You are very fortunate to have him. He is a gem! He sets the bar really high for the rest of the employees! He is definitely do for a promotion, in my opinion!

Some friends and I stayed here for a couple nights because we were attending GHOE activities at NC…read moreA&T. The hotel is maintained very well. It is clean, smells good, and the rooms are spacious. They offer a decent complementary hot and continental breakfast as well as areas to do business, etc. All hotel staff was very professional and friendly. There was one issue that I had with this hotel. On Friday, October 28th, the fire alarm went off throughout the hotel. It lasted for probably around 30 minutes or so. There was no communication or any staff members on the floors instructing guests on what to do. We were all very confused and didn't know if this was a test alarm or if we needed to evacuate the building. There were never any instructions for us to evacuate our rooms. I decided to leave the room and go out of the building because the alarm kept going off and no one was saying anything. As I took the stairs from the fourth floor down to the first floor, there was a strong smell of what seemed like rubber burning. It was only when I got to the first floor that I went and asked one of the staff what was going on and she said that someone put something in the microwave that wasn't supposed to be in the microwave and triggered the fire alarm. At that time, two firemen entered the building to go and evaluate the situation. This was handled poorly. Guests should have received communication on the expectations regarding that fire alarm. Had this been a different situation with a real fire, this lack of communication could've had a detrimental effect on the guests. Other than that situation with the fire alarm, I really enjoyed my stay at this hotel. It is a really good hotel. I rated it as a three solely because of the issue with the fire alarm.

I recently stayed here for a work trip for a couple nights and there were definitely some pros and…read morecons, but the pros definitely came out on top for me. For reference, I stayed in a queen suite called the red, white, and blue room on the second floor overlooking the street out front. Pros: -Arrival... I pulled up out front and was greeted by Zoe who gave me all the info I needed to check in, park my car, and that it was about to be wine hour. I brought my bag upstairs with elevator instruction from Zoe, and then moved my car to the garage. -Wine Hour... When I came back from the garage I decided to grab a snack. Most folks took their vittles to go, but I hung out and got an in depth history of the hotel from Zoe. It was very interesting and I recommend you do the same. -The history... I love staying in historic places and learning about all the ongoings that took place there over the years. My room was very spacious and was full of vintage furniture. -Location... could not have been better! I walked all over the neighborhood to coffee shops, bars, restaurants, and more. -Parking... the garage was right across the street and was easy to go in and out with my little ticket from the front desk. Cons: -Shower time... The water pressure was abysmal and the water kept jumping up and down in temperature. Also, I know soaps can be expensive, but I love trying new products at boutique hotels and I feel like the ones offered here were cheap and uninspired. -Light and noise... I had a hard time sleeping because there is not a panel to block the light and the decorative curtains let in a ton. Also, since the building is old you can hear EVERYTHING... like vacuums, walking, talking, and especially the construction going on next door. Overall, the good outweighed the bad and looking back on my stay, I really enjoyed it and would choose to stay there again if given the opportunity. Next time I would bring my little eye mask with the headphones in them for sleeping and I would be fine.

The Biltmore was a good stay for us overall. There are good and also challenging components, and…read moreit's important to be informed before you stay. Let's start with the good: The hotel team are friendly and thoughtful. The Manager, Brian, even allocated a dining room to me to take a long meeting, which was just awesome. Rooms are clean, and the hotel is charming. They are clearly leaning in on the old school vibe, and we were digging it. Considerations: The old elevator is super cool and vintage, but we took it only when required with luggage. Neat experience but made me nervous every time I used it. YMMV on this one! The hotel could use some upgrades and modernization which would mix old with new: Many switches with no connected lights, upgrade of in room phones and rework of electrical outlet options. The back steps are a bit steep, but it was not at all a problem for me and my husband on the 2nd floor. Finally, the location is terrific. Greensboro is not large, and staying downtown gives you access to all the areas. Biltmore is in an awesome spot. Try Natty Greeen's and Cheesecakes by Alex! They're literally around the corner. In summary: The hotel could use some freshening but it is super clean. The staff and vibe is very cool, and location is pretty great overall (down the block from Natty Greene's!).