Stayed at the O Henry for a few nights and really appreciated the character, ambiance and how the…read morestaff cares about their guests. What an amazing place to stay. The wood paneling, tapestries in the lobby are amazing. While I didn't experience the afternoon tea I walked through the lobby when it was in full bloom and it looked tremendous. I would absolutely come back to the O Henry and highly recommend the experience.

Tea at this place is impeccable. Tea selection has seasonal rotations. The food tray options is so…read morewell presented and delicious!

You can stay at a much cleaner and upgraded property at the price this place was charging. The…read moreonly positive thing I can say is that the bed was comfortable and the parking was free. For $150 a night I expected something with nicer furnishings, clean carpets, and spaces that looked like they were maintained well. The room didn't have any USB charge ports so if you don't have an adapter, you're out of luck. Employees were friendly but that doesn't matter much to me if I'm in a room with carpet that has a ton of, what I hope to be, grape juice stains.

Stayed here for a weekend during a quick getaway. It was busy that weekend & I have no clue why…read more There was a huge bus there with guests along with those of us who drove. It is located around many restaurants & across the street from a mall. There's ample parking. The front desk staff were nice. The hotels offers a small pool, small gym, atm, and refreshments/drinks during happy hour. Happy hour was packed & you'd think they were starving at the amount of them who showed up to the buffet. People were licking their fingers and touching food utensils. It was completely gross. I don't do buffets for this main reason. People are just nasty. Our room was ok except the bathroom door was chipping off. There were stains in the sink and bathtub. It definitely needs an update. There is a mini fridge and a microwave though. All in all, I would go back if I'm in the area.

Really amazing and new hotel. I really enjoyed the quiet hotel. They do accept animals. The suite…read moreis nice because it has a desk and couch/hidden bed. Very clean bathrooms and closet space. Microwave/fridge and sink.

We arrived and were pleasantly surprised to find out they had upgraded us to a suite. The person…read moreworking the front said they were not sure if the room was ready and we had to wait a few minutes. No big deal. We arrived in our room and it smelled like someone had just dropped a big one in the bathroom. We were going to a concert and were leaving soon so we figured it would be gone by the time we were back. We were wrong, it still smelled when we got back. It was so late and we were tired we did not bother to try to get another room. Other than that I don't really have any complaints. The room was clean, the bed was comfortable, breakfast was better than most hotels. I would stay here again if I'm ever in the area for a concert.

Omg the staff was amazing from the front desk to the kitchen and the bar. I loved how the hotel…read morestaff really made you feel at home and special at the same time. Great Job!!! The space feels safe, all exterior doors require a key. The entire hotel and rooms are clean. The only small issued I found may have to do with the weekend of dance competition, soccer tournament and concert goers. The breakfast lobby did not have enough tables for all the breakfast guests.

Hampton Inn & Suites Greensboro Downtown was my home away from home for some weeks. The hotel is…read morecentrally located, walkable to South Elm Street's eclectic restaurants and unique shops. Some tips if you are considering a stay: The hotel is located within a few blocks of railroad tracks, which will become very apparent to you once you settle into your room. Tellingly, complementary ear plugs are provided bedside. Know that the odd-numbered rooms are quieter. The parking structure entrance is on Federal Place between West McGee Street and Exchange Place; it's hard to miss because of the signage that reads "Hampton Inn & Suites Entrance." The entrance to the hotel on the first floor of the parking structure is considered the main entrance and is usually unlocked during the day. The side, first-floor entrance on West McGee Street is often locked; you'll need your room key for access. If you park on the second or third levels of the garage, you'll be able to access rooms on those floors directly. Parking is $12 per day. A parking tag is required. Most guests seem to opt for the garage. Street parking immediately adjacent to the hotel is available for free without time restrictions. Weekends are the most competitive parking time. Look for the spots without signage detailing parking limitations. Hampton Inn & Suites Greensboro Downtown gets the job done. The decent gym, easy self-park options, on-site guest laundry room and central location make this a solid choice should you be passing through Gate City.

I don't usual Yelp hotels but I couldn't leave without says that this place was AMAZING! Every…read moresingle employee was so kind and considerate. The room was beautiful. Bed was very comfortable. Hotel is near wonderful restaurants not to mention has its own Fantastic restaurant right on the site. I didn't see a lot of Greensboro for these two working days but this place makes me wanna take another trip back soon. I would never stay anywhere but here. Loved it.

We love coming here to get away! Elegant hotel in Greensboro with the awesome Printworks Bistro…read moreattached. They have a nice outdoor pool for the summer and other amenities. And we live just down the street!

The Sheraton Greensboro at Four Seasons is located off of I-40 and attached to the Koury Convention…read moreCenter and walking distance of Four Seasons Town Centre. Parking is plentiful and included in the nightly rate. I was able to check in early, but wasn't asked which welcome gift I wanted or told where the lounge was located, or anything else about the hotel. I was just told to take the gold elevators. I had to go back to the front desk, as after going to the lounge, I couldn't figure out when the hors d'oeuvres were in the evening or the breakfast hours, as they were not posted on the door. The first person I asked didn't answer me, but the woman was very helpful. I never did find the pool or fitness center. I was given a room near the ice maker, but that is what I get for checking in early. My room door was rather finicky. It would turn green but seemed to get stuck when I tried to open it. The hotel is older, so this could just be a sign of age, or the latch may have been misaligned. The door to the lounge opened just fine, though. Tower II is triangular, so the room is more angled than a typical room. My room was a good size. I loved the large window in the room. The television was large, and the refrigerator was good-sized. There was a desk, chair, and a lounge chair and table near the window. I turned the chair around and enjoyed the view from the room, and watched the traffic. The room had a full bathroom plus another sink outside. Soap and lotion were provided in reusable containers and shampoo, conditioner and body wash were provided in the shower. I loved the rain showerhead. The scent of the bath products was a little overpowering. Even with the ice maker noise, I slept well here. I was exhausted, but the bed was very comfortable, and there were many pillows provided. There was even a flashlight for emergencies in the nightstand. The lounge had tables and chairs with some snack and beverage options. Alcohol could be purchased in the evening. The hors d'oeuvres were minimal. So I wasn't sure what breakfast would bring, but there were a lot of options from eggs to oatmeal to sausage to breads and cereal. Fresh fruit was offered, along with plenty of toppings for the hot items, too. Checkout was with the same guy as check-in, so it went just like check-in. It would have been a 5-star stay had the service been better. I expect more from a Sheraton.

I booked a three-night stay in Greensboro using my party's group discount code while attending a…read moregraduation. Due to a flight delay, I missed my connecting flight and was rebooked for the following morning, causing me to miss my first night at the hotel. When I called, I learned I had already been charged for the first night and that my entire reservation had been canceled. I requested to be rebooked using the group rate, but the hotel denied my request, so I stayed elsewhere instead. Later, a front desk employee agreed to refund the first night since the missed stay was due to circumstances beyond my control and canceling the entire reservation made little sense. However, the refund was never processed. When I followed up, the hotel refused to honor it because I could not provide the employee's name. I would have understood being charged for the first night if I had been allowed to keep my reservation, but charging me and canceling the entire stay was unacceptable. Unfortunately, based on this experience and the poor customer service I received, I cannot recommend this hotel.

Nice hotel staff. They offer you a warm chocolate oatmeal cookie when you check in. They also have…read moregluten free packaged cookie options too. No complimentary continental breakfasts but is a room service restaurant, big pool no hot tub, water bottle refill stations, coffee in morning, gym that has a variety of equipment.

A very convenient location near the Greensboro Complex. The parts immediately outside of the hotel…read morearen't as nice but the hotel itself is decent and parking is available for no extra charge. I was able to check in through the Hilton app and could pick my room from there. This hotel also uses digital keys and it was nice to be able to access the doors and our room without having to go to the front desk. We did end up going to the front desk for the cookies which were warm and delicious. The room is spacious and fairly clean. There is a decent amount of space in the bathroom as well. However, our showerhead continued to drip the entire time we were there no matter what we tried. The breakfast that they had wasn't the best, but there are other places nearby so we were dependent on that. One of the elevators was also not working while we were there. While there were probably nicer places that we could've stayed, this was a fairly decent option and I appreciated the convenience of it.

Very nice location, easy access to the Coliseum (IMHO still drive there & park, but if you're ok…read morewith a 20 min walk it's certainly walking distance if the weather is nice!). They've done a great job keeping up the property, hallways have some dated carpet & wallpaper - but our room seemed like it had been updated (not 'recent' but better than 20-year old carpet!). Everything was clean and the linens were GREAT - I wish I could buy some they were so nice, not what I expected at a 'regular' Holiday Inn location! Staff was great, handled the busy rush of those checking in before a concert really well. Overall I'd easily return here if in the GBO area!

I wish I could give more stars. This Holiday Inn is fantastic!! Super clean, every inch of the…read morehotel!! friendly Staff from Judy at the front desk to the Manager KIm. The whole Staff is exceptional. Fantastic customer service, The rooms were excellent, the beds and bed pillows are amazing!! We slept sooooooo good. I highly recommend this hotel. I can't say enough good things about our stay! We will be back!!

Some friends and I stayed here for a couple nights because we were attending GHOE activities at NC…read moreA&T. The hotel is maintained very well. It is clean, smells good, and the rooms are spacious. They offer a decent complementary hot and continental breakfast as well as areas to do business, etc. All hotel staff was very professional and friendly. There was one issue that I had with this hotel. On Friday, October 28th, the fire alarm went off throughout the hotel. It lasted for probably around 30 minutes or so. There was no communication or any staff members on the floors instructing guests on what to do. We were all very confused and didn't know if this was a test alarm or if we needed to evacuate the building. There were never any instructions for us to evacuate our rooms. I decided to leave the room and go out of the building because the alarm kept going off and no one was saying anything. As I took the stairs from the fourth floor down to the first floor, there was a strong smell of what seemed like rubber burning. It was only when I got to the first floor that I went and asked one of the staff what was going on and she said that someone put something in the microwave that wasn't supposed to be in the microwave and triggered the fire alarm. At that time, two firemen entered the building to go and evaluate the situation. This was handled poorly. Guests should have received communication on the expectations regarding that fire alarm. Had this been a different situation with a real fire, this lack of communication could've had a detrimental effect on the guests. Other than that situation with the fire alarm, I really enjoyed my stay at this hotel. It is a really good hotel. I rated it as a three solely because of the issue with the fire alarm.

Homewood Suites provides an overall clean, quiet and cozy atmosphere. Their rooms are spacious,…read moremodernized and always kept immaculate and their 24-hour accessed fitness center is decently stocked (which is always a must for me, as a fitness fanatic, whenever I pick a hotel to stay in). Their complimentary morning breakfast could definitely use some work on improvement (eggs were the ONLY hot item offered), my needing to repeatedly remind the front desk and housekeeping to replace my room with fresh towels daily due to my being a mobile massage therapist that was staying AND working inside of my own room and having their pool closed (due to repairs) didn't help better my weekend-long stay with them either, though. Would I return? Sure. Is it located in a prime area within Greensboro? Undeniably, which you'll see once you drive up to it, passing everything from major department stores to a multitude of restaurants, liquor store and other smaller eateries. Would I recommend others to stay there? Absolutely! My ONLY major issue with Homewood Suites by Hilton lies with not getting to swim at all while staying there for an entire weekend.

The Biltmore was a good stay for us overall. There are good and also challenging components, and…read moreit's important to be informed before you stay. Let's start with the good: The hotel team are friendly and thoughtful. The Manager, Brian, even allocated a dining room to me to take a long meeting, which was just awesome. Rooms are clean, and the hotel is charming. They are clearly leaning in on the old school vibe, and we were digging it. Considerations: The old elevator is super cool and vintage, but we took it only when required with luggage. Neat experience but made me nervous every time I used it. YMMV on this one! The hotel could use some upgrades and modernization which would mix old with new: Many switches with no connected lights, upgrade of in room phones and rework of electrical outlet options. The back steps are a bit steep, but it was not at all a problem for me and my husband on the 2nd floor. Finally, the location is terrific. Greensboro is not large, and staying downtown gives you access to all the areas. Biltmore is in an awesome spot. Try Natty Greeen's and Cheesecakes by Alex! They're literally around the corner. In summary: The hotel could use some freshening but it is super clean. The staff and vibe is very cool, and location is pretty great overall (down the block from Natty Greene's!).

I recently stayed here for a work trip for a couple nights and there were definitely some pros and…read morecons, but the pros definitely came out on top for me. For reference, I stayed in a queen suite called the red, white, and blue room on the second floor overlooking the street out front. Pros: -Arrival... I pulled up out front and was greeted by Zoe who gave me all the info I needed to check in, park my car, and that it was about to be wine hour. I brought my bag upstairs with elevator instruction from Zoe, and then moved my car to the garage. -Wine Hour... When I came back from the garage I decided to grab a snack. Most folks took their vittles to go, but I hung out and got an in depth history of the hotel from Zoe. It was very interesting and I recommend you do the same. -The history... I love staying in historic places and learning about all the ongoings that took place there over the years. My room was very spacious and was full of vintage furniture. -Location... could not have been better! I walked all over the neighborhood to coffee shops, bars, restaurants, and more. -Parking... the garage was right across the street and was easy to go in and out with my little ticket from the front desk. Cons: -Shower time... The water pressure was abysmal and the water kept jumping up and down in temperature. Also, I know soaps can be expensive, but I love trying new products at boutique hotels and I feel like the ones offered here were cheap and uninspired. -Light and noise... I had a hard time sleeping because there is not a panel to block the light and the decorative curtains let in a ton. Also, since the building is old you can hear EVERYTHING... like vacuums, walking, talking, and especially the construction going on next door. Overall, the good outweighed the bad and looking back on my stay, I really enjoyed it and would choose to stay there again if given the opportunity. Next time I would bring my little eye mask with the headphones in them for sleeping and I would be fine.