I can not recommend this hotel enough. My family basically took over all of the rooms last week,…read moreand the service and atmosphere and location made the stay so very pleasant. Many times we would remark "this is five-star service we are getting!" Julia, who is on the front desk in the evenings, helped book reservations at a popular restaurant; coordinated drycleaning for the family; made great food recommendations; and booked a taxi (in-house) for us to and from the airport. Everything went off without a hitch. We love Julia!
The rooms are lovely - clean, simple, and the air conditioner and fan meant a cool room throughout a hot day. The hotel itself is downtown, so the noise level is high on the street, but with the balcony doors closed it blocked out much of the noise. I slept well the whole trip. It is also awesome to have a room with a balcony so you can check out the life going on outside your room (so much life!), so if you like that option, make sure to request a room with a balcony.
Every morning you get a complimentary breakfast of Mexican pastries, juice, coffee, fruit, yogurt, and granola - it's delicious. You also get one complimentary upgrade for a meal, and we got the pork tamale in mole sauce. So rich, so tasty. You get to sit in the common area, surrounded by plants, served by nice staff, eating your free breakfast. Nice way to start the day! There is also a great coffee shop right around the corner from the hotel, if you like your latte in the morning.
Being downtown is also a great bonus for this hotel. Everything is walkable - the best restaurants, the market, the square where everyone gathers, the cathedrals. All within a short walk.
You can't go wrong with this hotel.