Stayed here 4 nights while on a Vacations by Rail tour. I had a single room and was traveling with my parents who had a double room that could be unlocked as an adjoining room. The rooms were clean and sufficient. Some rooms have balconies, but ours did not. There was a mini fridge with complimentary water, safe, coffee maker, TV.
The dinners were not that exciting that were predetermined for our group. Would have rather dined out all 4 nights instead of 1, but that was part of the group package. The soups and desserts were pretty tasty, but the main courses did not wow. The final night was a beef roast and it was overcooked to the point that it got very dry even when covered with gravy. The rosti raclette dish was soggy and raclette cheese wasn't special. Shrimp cocktail salad tasted fine but weird with baby shrimp.
The best thing about the food was the breakfast spread - lots to choose from. We enjoyed a spritz at the bar one evening.
The staff was all friendly and welcoming. There is an elevator in the lobby. read more