Another wonderful time at A10. We were greeted by the staff at A10 with open arms; lots of hugs and laughter. Such a perfect way to begin a GTO vacation. They spirit and attitude of the staff has not faded. Everyone was kind, helpful and reassuring during our stay. We stayed in the Olga Costa room; a larger room, with a boucany. There were celebrations every day, so we could hear plenty of street noice from our room. Would not change a thing, it is a fabulous room. They A10 for being the best! We appreciate everything you did to make our stay great. read more

I can't say about this place. Lovely, spacious, safe, clean, and quiet rooms. I love the art-themed boutique hotel. Location is ideal--so close to the Jardin but far enough that you are not woken up every day at 6am by the church bells or kept up late at night because of the troubadours or musicians at the Jardin cafes. Researched many many places before deciding on this location. It also has wonderful breakfasts included in the stay. There's a reason why locals come here for breakfast as well as hotel guests. The dinner is wonderful too. Enjoyed our last meal in the city there after dining out at a number of other places. We loved Red Tree House in CDMX. This is just as nice. It can be comparatively pricey but we got a fantastic discount by booking online at booking.com. For that price, it's so much better than some of the higher end hotels. I recommend this as a a place to stay. #treatyourself. Just keep in mind there really is no elevator. Hopefully you don't have any luggage or a problem with walking up 2-3-4 flights of stairs. read more

This place has amazing staff so humble and loving people the hotel is gorgeous. I recommend anyone traveling here to check this place out. Sergio the manager is very attentive and Andrea a staff is the lost loving person . Este hotel tiene muy buen servicio al cliente. Una señora llamada Andrea es súper buena onda súper linda. Recomiendo este hotel a cualquier persona vijiando por estos rumbos. read more

Spent 2 nights at this hotel in August. Overall, it was a good stay but here is the breakdown: Pros: - Location!! : All the main attractions are within walking distance. Close to Jardin de la Union and Teatro Juarez, but far enough that it's not so crowded. - Price/Value : Got a pretty good price on Expedia, it was totally worth it considering how convenient, clean and nice it was. - Room size : Very spacious. bed was super comfortable too! - Customer service : We arrived a little earlier than the check-in time and our room was not ready. Rather than holding on to our suitcase at the front desk, they let us use a vacant room until our room was ready. I thought this was a really nice gesture. Cons: - Noisy : There is a night club next door. We were there Wednesday/Thursday night and the club was closed on Wednesday, so it was peaceful. But it was really loud on Thursday. Our room was in the back of the building and the window faced the courtyard (we asked for a quiet room). I'm a sound sleeper but still heard the music/people. If you're a light sleeper, bring ear plugs or stay somewhere else. - Limited English : Everyone was really really sweet and nice, but some front desk/restaurant staff spoke very limited English. I managed to get by using Google Translate. - A bit disorganized : My reservation included "full breakfast" but they still tried to charge us for breakfast entrees, insisting that the breakfast included in the reservation was only coffee, juice and bread. I had to pull up my reservation confirmation email to show that it in fact included "full breakfast" for them to honor it. So just be prepared. - Hot water : Our room had serious issue with hot water. Sometimes we didn't have hot water at all (=cold shower), sometimes all we had was really hot water and couldn't control the temp. So either way, it was a super fast shower... read more

This is not a bad restaurant. Don't sit next to the windows as there is lots of noise and pollution coming from the traffic. It is an ok place. read more

Came here to celebrate my daughter bday, food was great, service was great and they also surprised us with Las Mañanitas and dessert. I ordered fettuccine Marinero and it was delicious, also tried Alfredo and it was also great. read more

An excellent dinner, very large portions. When I saw the menu, I was thinking this was a pricey ala cart place, so I ordered an appetizer, a salad, and a main course. Any one of those items would have served as a meal unto itself. Fortunately we had been working on the rental we're to move into in a few days, so we were famished, and made a serious dent in our food. The avocado salad with tuna was canned tuna, but still pretty good. The chamorro was huge, delicious, and came with its own salad (romaine, apple slices, tomatoes and avocado). My smarter half shared the appetizer, and ordered a stand-alone salad (she loved its complexity) and spaghetti in cream (which is what it was: spaghetti and cream; not Alfredo). She had a glass of a tasty cab, and I had a Victoria, and the bill came to $650 MEX, or under $40 USD. Next time a fancy dinner is called for, A10 will be on the list. read more

Two stars is the best I can do here. I'll start with what I like:great location, just a block away from the main plaza. You can only faintly hear the hustle and bustle of downtown. Our hotel room looked very beautiful and clean. It was two double beds in a generous size space for my husband and son to freely move around. Here's why I cannot recommend this place; nothing in our room worked. There was no hot water for showers, the tv did not work nor did the a/c. Mexico in June is hot and sometimes humid and a/c is a must for us. When I brought this up to the concierge, he sent someone up to take a look and that person said that it was working but it would just take time to cool down our large room with high ceilings. I told him we had it running for hours before we even called the front desk. I'm trying not to sound like a spoiled American here, but I wanted what I paid for. This Hotel is considered to be on the luxury side for Guanajuato City. $165 usd a night for what I could have received at an economy hotel. Try someplace else, Yelpers. read more