Ok. I normally do not write bad reviews but I have to in this case. Because this place lacks…read moresomething which any organization needs: proper management. The staff is great, the rooms are clean, the management is hopeless and irresponsible. First they have only one iron for the entire hotel. They are charging almost 100 euro for a room and they can not find the money to at least have two. Second there is a night manager by the name of Saleen or something like that I don't really remember because nobody wears name tags. Half Turkish half German girl. She does not know what she is doing so be extremely careful around her. When I checked in with my car for some reason( still unknown to me) she gave my parking card to my client who just happened to be with me. She could have given it to me when I checked in but waited to give it to him once I had left to go to put my bags in the room. The day after I asked for the ticket and she said that she gave it to me. After minutes of trying to reason with her she remembered that she had given it to him and allowed him to sign for the card. That is called falsification of signature, it is an offense in most countries because the signature shows that I accept a service and will be charged money for it. Reasoning with this girl is like reasoning with a goat or anything else that can only give one answer. She kept saying he checked you in. I said no I checked myself in as evidenced by the key you personally gave me. The next day o spoke with the manager who I believe is the girls mother. She was just as headstrong and lacked communication skills because she could not wait until i finished my sentence. When I checked out this same old lady manager was there. I came at 10:30 to check out but no one was there. Check out at eleven so I go put my stuff in the car, go outside for a smoke, and some more coffee when I return at 11:15 I receive a call from my clients office. They called to say that the hotel old lady manager called and complained to them. First of all who does that for 15 minutes. Second I told her I was there on time but nobody was there. She said " that is impossible" now she I am being called a liar. I tell that there is a camera behind me in the lobby which verifies everything I said. She looks at me and says something even stupider. Just be careful here with the management they are terrible in communication and completely lack customer service.