Went to their website to book an up-do and was very excited about my appointment, I've never had a…read moredisappointing service here. Booking online is quick and easy and I was able to get a slot in prior to my event that evening. I was greeted and welcomed in with lots of energy and things quickly turned to confusion for me as I was not sure why: 1. I needed to bring my hair dry to an up-do appointment (I have curly hair) -- every up do I've ever had at any other salon they actually have washed my hair first and then did my hair * my stylist told me it was not possible to dry my hair straight and do an up do in the time of an updo appointment. This caused major confusion and made my experience not really enjoyable as I was wondering why the stylist was mad I came to the appointment with wet hair. Additionally, I went online to check "how long" is an up do schedule for and its scheduled and priced the same as a wash cut and style at 1 hour and 15 minutes. My hair never takes more than around 20 minutes to dry and honestly, even without a Brazilian, my hair only took 40 minutes, which means it would leave 35 minutes for up doing. ----- I'm not sure if the stylist was rushing due to being overbooked or wanting a break or being mad my hair was wet. We had good chats and it turned into a decent experience about 20 minutes in once my hair was dried. ----- It is my fault I didn't come with any pictures I guess of what I wanted and they had no styling books that I could see. I told the stylist I wanted a "low bun thing that looks like a fold over similar to a braid that is a bit loose and has a bit of height and volume to the top and sides." Ultimately, it turned out alright - I had felt rushed the entire appointment which was booked for 1 hr 15 minutes, the stylist finished exactly at the 45 minute mark and that's with me taking 4 minutes to settle in. So the hair was 41 minutes for an hour and fifteen minute appointment. When I ask meta AI to create what I told the stylist, the hair I wanted came up, however, it was not what I received in person. Ultimately, the up do worked, photos came out okay and I can't blame anyone but myself for the fly aways and style, because I didn't bring photos. I don't know if I'll do this service here again, because 45 minutes of a 75 minute service and being told it was not possible due to me coming in with wet hair and not getting a shampoo.... This wasn't ideal. The fact you want clients coming in with dry hair should be somehow communicated to the client in the future. Plus, the stylists have different blow dryers, so getting a Dyson is not guaranteed. The experience was a lesson learned.

I rarely leave negative reviews, but I feel like I have to share my experience so someone else with…read morecurly hair doesn't end up in the same situation. I booked a curly haircut because I specifically wanted someone who knew how to work with curly hair. I had actually intended to book with Renee, who specializes in curly hair, but accidentally selected Eileen. Eileen was very kind, and this review is not meant to attack her personally. However, it became obvious during my appointment that she was not experienced with cutting or styling curly hair. She even told me, "I don't know how your hair is," which immediately made me nervous. At that point, I wish she had simply been honest and recommended that I reschedule with someone who specializes in curly hair instead of continuing with the appointment. The experience only got worse from there. My hair wasn't properly moisturized or prepped, she didn't seem to know how to detangle or style curly hair, and I actually had to brush my own hair, apply my own products, and define my own curls. Most importantly, far too much of my hair was cut off because it wasn't cut using curly hair techniques. I paid $80 for what was advertised as a curly haircut, yet I essentially had to finish the service myself. Hair takes a long time to grow back, and I'm devastated by how much length I lost. My issue isn't that Eileen was unfriendly--she was actually very nice. My issue is that if a stylist isn't comfortable or experienced with a certain hair type, especially one that requires specialized cutting techniques, they should say so and refer the client to someone who is. That would have been the professional thing to do. To make matters even more disappointing, I reached out to the salon afterward through both Facebook messages and the contact form on their website in hopes of discussing my experience, but I never received a response. Being ignored after such a disappointing service only added to my frustration. If you have curly hair, I would strongly recommend confirming that your stylist has experience with curly hair before your appointment. I hope the salon takes this feedback seriously and improves both its communication and the way curly-haired clients are matched with qualified stylists. No one should leave a salon feeling the way I did after trusting them with their hair.

THIS is my hair spot. It was touted by a co-worker, and I liked the cuts he got from his stylist…read more(Paul) so I went in for a walk in cut. I wound up getting Glenn, and he is amazing with a cut. The cut is relaxed, it falls well, and holds well. I was able to squeeze 2 months out of the cut before it started getting shaggy. He keeps up a great patter. He's SO obviously from Brooklyn. The interchange between the three of then cracks me up. It's a relaxed and friendly atmosphere. The price is right, and the cut is fantastic. They've been in the top 100 salons in the US several times and Glenn has worked with people like Nick Arrojo. They go to conferences and demos and are constantly trying to further their crafts. They will be moving in Dec, down to the Prcie Chopper plaza on South rte 50. I will be following them.

The owner herself just validated the lack of professionalism of this salon by sending me this nice…read moremessage. "Hey twat face. What's a matter we were ignoring you. First of all I know you've never been here and secondly you're a douch bag, see I spoke to you. Do you feel comfortalbe now?????" Really??You might want to consider dropping the attitude (we're not in Brooklyn) & learn how to accept criticism from customers. Instead of trying to resolve an issue about a customer who had a bad experience you respond by insulting them. So keep sending the nasty messages so your customers can see the real you!

I had a fantastic time here. I booked an appointment on Instagram the day before while they were…read moreclosed and was able to get serviced. They were able to get my mother in law in for a manicure too. I got acrylics with gel overlay and sent a picture of the inspiration. Kate was my manicurist and she did a fantastic job. I feel so pretty and I can't stop looking at my nails. It took close to 2 hours, but look at those lines. It took precision. I feel so freaking beautiful omg it's the little things. She made sure each nail was similar length to the other hand, shaped it perfectly, and made sure to ask me what I thought after each process so that way she knew I what I wanted. It was $95 and so worth it. I only get my nails done twice a year so this was a special treat because I'm on vacation and I work a job where I can't do nails like this. Thanks Kate

I'm 64 and this was THE worst manicure I've ever had.When I told the guy I was going to return in…read morethe morning, he yelled at me and said I needed to do it now! So dissatisfied!!

Made a reservation for The family to have their hair done for a wedding in Lake George had no idea…read morebut on a recommendation from brides mother found Cheryl and her beautiful salon absolutely recommend! It now goes by Lake Shore Styles

Cheryl did a FABULOUS job on my wedding day. Not only was my hair stunning (and stayed that way all…read moreday - boat ride and all!!) she made the morning so special! She opened the shop to let my ladies and my little ladies get ready with hair, make up, nails... We loved spending our morning with Cheryl. She's extremely talented -- and also a blast to hang out with ;)

Great service, super friendly! Hair stylist was accommodating since I showed up earlier than…read morescheduled or intended, haha. Would definitely recommend to anyone who lives in and around the area.

Such an amazing facial experience in Saratoga. As many others mention below, Crystal deserves ALL…read morethe stars! I would give 10 if I could. Crystal stressed that each facial is customized to the customer's needs. For every step we took in the process, she made sure to explain the ingredients and what it'll do to my face. Not only was it a great facial, but she also goes above and beyond to make sure that you're taking care of your skin properly. She was kindly shared tips on nutrition, skincare routine and what products to avoid, to use, etc. I'm new to the area and she also was quick to recommend restaurants, things to do, etc. Overall, she's just an enjoyable person to be around and chat with. After I left, I immediately told all of my girlfriends this is THE place to go for a facial in Saratoga as none of them have found places that they like here. This is also at a great location right off of Broadway. The atmosphere was inviting and peaceful. The entire set up was thoroughly cleaned and smelled of lavender (my fave).

Crystal deserves every single star given to her!! From the communication to the hospitality to the…read moreprofessionalism. She was AMAZING! I have problematic skin mixed with stress and she walked me through the process of taking care of my skin at home as well as which products I would need. I can't wait to return and see her! I wish I had taken a picture of the glow I had walking out of her establishment. FACES has such a peaceful and inviting atmosphere. The location is tucked right around the corner from the main strip. But don't be weary, the seclusion is like a well kept secret. Sort of an invite only establishment, lol!! Everything about FACES from the moment I walked in made me feel comfortable that my skin was in good hands. Lastly, during my appointment from consultation to treatment, each step felt effortless. I didn't realize how much time had passed and was almost disappointed that I had to leave! Thank you Crystal and see you soon!! -Kim

New to the area and just had my hair cut by Steve yesterday and he is AMAZING! His technique is so…read moredifferent from any other hairdresser I used in the past. I asked him to give me a style he thought would look good and I love it. You will not be disappointed if you use Steve.

Fabulous, precision hair care with a professional team. Calm and welcoming place to get the look…read moreyou want, great prices, superior products, and invaluable expert services. I also appreciated that I was greeted as soon as I walked in. My hair was glorious when I walked out! Thanks Danny for the great color!

As a customer for many years of Iris nail salon . Jamie was my go to girl ,and unfortunately I was…read moretold went back to China . I went in for a basic manicure annoying and pedicure .Got talked int a 50 pedicure that was annoying. The massage could have been done by a 10 year old child.The polish was poorly done. Not the quality of Iris . So disappointing . Nail manicure the same . I can definitely tell you that they talk at you ,not to you. A. Total waste of my money.Will be looking for a salon that has experience, listens to your concerns .

Now A+ nails, it's always a calm environment, with honest proprietor and price is very competitiveread more