I am in awe by the audacity of anyone leaving this hotel less than 5 stars. It is amazing and…read moreworth every penny. Let me start with the staff, because they deserve a lot of praise. I believe I emailed the hotel at least two dozen times with various questions about the spa, the restaurant, bike rentals, airport transportation and more, and every time their responses were prompt and helpful, including getting us a table at the restaurant even though their reservation system indicated they were booked. At the hotel, the front desk, bar, and restaurant staff were wonderful - friendly and very helpful. It helps, by the way, if you make even a modicum of effort to speak french - say Bonjour or Bonsoir (good day or good evening), say s'il vous plait (please), and say merci (thank you). In that way, you don't come off like an arrogant tourist. The hotel itself, as you can probably tell from the photos, is beautiful and no expense is spared for your comfort. The rooms are large and welcoming. The beds and very comfortable and the bathrooms and showers are great. We had a beautiful patio overlooking the vineyards. The back of the hotel has outside tables overlooking a beautiful courtyard as well as some lounge chairs to relax in. Pool looked good, but we didn't use it. Location is great. It's about 3-3.5 km from the village using a lesser used road/bike path behind the hotel (as opposed to the main road which might be a bit too dangerous). I would call it an easy bike ride, but its a hilly area and it's a bit strenuous to get there. Much easier on the way back. There are taxis, if biking isn't your thing. Melissa used the spa but unfortunately, I waited too long to reserve a treatment and wasn't able to go myself. But during her spa treatment, I had a nice time at the bar chatting with the bartender about French whiskeys and trying a few myself. Finally, our meal was absolutely superb. Besides a cheese plate (wonderful), some wine (from Saint Emilion, of course, and delicious) and a tray of small appetizers from the kitchen, I got the John Dory confit, which is a meaty white fish. It was excellent. One of my favorite meals in our 9 days in Bordeaux. This hotel spoiled me for all hotels in the future. I don't know why we would ever travel anywhere ever again but to Saint Emilion just to stay at this hotel.

Chateau is beautiful in a lovely area right between vineyards. Be sure to take the time to walk…read morearound the pond for a lovely photo op. Rooms were cute, beds were comfy. Breakfast buffet was worth the extra cost. A bit disappointed by dinner. I know it's mentioned by Michelin but in our opinion nowhere close. Lovely location but we would not dine here again.

Went on an early tour of the vineyard and caves. It's a beautiful property…read more Our guide was very friendly and gave a detailed explanation of the history and current situation of the estate. At the end of the tour, we tasted different blends and years of their wines. Overall, I enjoyed the younger years of wine at their vineyard. They were delicious on their own. 2019 was my favorite. Franc Mayne is a beautiful vineyard and experience.

You should definitely visit this place if you are in the Saint Emilion area. We went there…read moreexpecting a regular / standard wine tasting tour and when we started walking to the caves/tunnels we were like... ok, this is new! The guide not only gave us an explanation of the history of Chateau Franc Mayne, but she was extremely knowledgeable about the history of the region and explained to us in such detail everything that we saw in the limestone tunnels. I do not remember the name of our guide, but she was a girl that was in Napa for a little while, she was the nicest person.

In the middle of the city, great location. It is close to everything and pretty much at the top of…read morethe hill. Many wine shops, bakeries, and restaurants within walking distance. Rooms are comfortable, not huge, but adequate. Not a fan of spiral staircases! Left so early, did not get to try their breakfast. But a great location, and a nice place to stay. Friendly staff.

From the owner: Hôtel de charme situé au cœur de la cité médiévale de Saint-Emilion…read more Parking privé et sécurisé,jardin sur les remparts fortifiés de la cité ( exceptionnels!!),piscine extérieure de saison,salles de réunion.20 Chambres tout confort à partir de 78€ / 98€ selon saison. Type: standard ; confort et chambres supérieures très spacieuses dans un bâtiment classé "Monument historique". Tous les lieux d'animation(restaurants,boutiques,office de tourisme,visites...) sont autour de l'hôtel.Venez profitez des prestations,des commodités et de l'emplacement exceptionnel de notre hôtel.

I'm reviewing the restaurant only. My wife and I had a very pleasant and delicious sunday meal here…read morein September. The decor is stodgy and our initial impression was that the place was rather worn and old. But the food was excellent and the service attentive. The menu is extensive with many regional dishes. A great place to sample traditional french cuisine. The house red wine was delicious.