One of the best services especially by the concierge staff. They are so nice and accommodating to assist us in planning out our day and mapping the bike routes. It's definitely the little touches that adds to our experience. They placed water bottles and locks for the bikes.
One of the highlights is definitely their bistro restaurant! Do try to eat at their bistro. The pork chop was one of the best I had! Their other fine dining restaurant (which we did not go to) is Michelin starred.
Areas of improvement:
1. Their "king" bed is really uncomfortable. They pushed two twin beds together which suck when you're lying right on the crack. The sheets are not luxurious for a 5-star.
2. No wifi in our room. However my sister's room in room 54 had wifi.
3. For a 5-star, you really shouldn't be decorating with FAKE flowers!!!! My sister and I were pretty shocked by this. Don't get me wrong, the inside lobby was tastefully decorated but the fake flowers really depreciates the level of luxury especially if it's a "luxury" hotel. Get real flowers stat!
4. No pool or jacuzzi!
Other than that, this hotel should be commended by their services. If you are in Beaune and don't mind a 7 min ride to the center of town, stay here! read more