Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

I'm so sorry to hear of the experience Darlene had with Hospice. The dedicated and caring team of…read moreproviders we interacted with over the course of my wife's fourteen months in home hospice, being totally bed bound and in considerable pain, was remarkable. They enabled me to care for her throughout this journey and through the final moments. My suggestion is to communicate with your case manager and medical provider in any hospice situation; it's their job to meet the needs of your loved one.

If it was possible I would give NO stars in this review. I am only writing this to warn people NOT…read moreto contract with this company. Based on a good "front sales pitch" we were confident that we were making the right decision for my sister-in-law. As it turns out it was one of the worse decisions we made. The excruciating pain she was in was NOT relieved as promised, staff was NOT available as promised, they provided NO to LITTLE support. What we did receive was one excuse after another why they were not there. My sister-in-law died last week and the only thing more painful than loosing a loved one is thinking you provided them with the best care only to find out it was a mistake. I post this only so you do not subject yourselves or loved ones to this place Go some where else I beg you.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

Similar experience to Janet M. In your ads on TV, please add…read more"if we show up"...ads are making me nauseous. Look elsewhere. I was promised 24/7 care for wife that has dementia after hospitalization. I was lucky if the caregivers showed up 50% of the time. I finally had to drop them and find other services. They will promise you the world, but can not deliver. People in office are very nice...but hands are tied. One person they sent had one job, stay by my wife's side so she did not take off bandage...could not handle that, left room to take a break, luckily nursing home staff stopped, saw that my wife had removed bandages and ambulance had to be called. I have more...but you get the idea.

Without question the worst service we have ever had. They would show up a third the time. Most of…read morethe time with little to no warning. I am under the impression that the Racine office has been closed and all the office staff has been terminated. I wasn't shocked to hear that. Just wanted others to know this in that they were responsible to help care for my 96 year old mother and failed to do so.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

The facilities are very clean and attractive---that said, Journeycare promised that our Mom would…read morebe looked at and be pain free in her last days. So far, we've had to chase the nurses down to administer simple treatment like providing some moisture to her mouth-which is cracked, dry, and very painful. Mind you-not meds-but simple hospice care. I'm expressing these concerns not only as a son-but also as a physician. I walked in on the daughter complaining for the second day. Mom has only been there barely two days. Journey care----please provide services you promised.

The staff ,nurses,and everyone took great care of our Mom, Betty Kenzler ,who passed away Oct. 7th,…read more2014 at 3:40 pm. My sister Sharon,her husband Rodney and I thank each and everyone of you for the great service you did. The staff,and nurses at Kenosha Estates are caring, supportive, willing to listen to you, and it is well-managed,very clean, no bad odors in the halls, and once you get to know them and they know you everyone is like one Big family. Thank you Kenosha Estates!!! Love Always, Cindy Hoch Sharon & Rodney Bernett Sue Gosz

i never could imagine the a Care Facility would have no reguared to the welfare of there Resdents,…read moreim one of these Residents, I hav to self Cath myself , i have been using Single Use Catheters pryor to my arrival to Kenosha Estates , id had 4 BLADDER INFECTIONS because they the Staff an the Nurses have been making me hand wash my Catheter so i can reuse the Catheter multiple times , I had nochoose in the matter , no matter how much i complained , in return i had 4 trips to the ER for Bladder Infections an the 4th time resulted in a very high fever do to the forth Bladder Infection that needed me to stay at the Hospital for FOUR DAYS.... I highly recommend that choosing Kenosha Estates Rehab Center should not be a option !!!I could say much more about this place , but my fingers would be to sore from typing....i not only choose to not give it any STARS i would put them two Stars in the hole!!!

My sweet mother in law was nearing the end of life, and the people with 5 star really helped her to…read morebe comfortable during her transition. Everyone we encountered from the director of nursing, to the chaplain and nurse assistant were so nice and helpful. Felicia the CNA was so gentle, and treated my MIL with such kindness. The nurse we worked with, Clarissa, reached out in the evening to see how we all were doing, as if she had a 6th sense that she had just passed. Thank you for helping us while Judi transitioned peacefully.

From the owner: We render compassionate care during terminal illness to patient and support to their families. Our…read morenursing staff is available 24/7 to meet the needs of patients and their families. At Five Star Hospice and Palliative Care, we are proud to state that we offer in house medical equipment. If needs change, our staff is ready and prepared to assist in providing the best quality and compassionate care. Our diverse team is passionate about caring for others with their hearts. We look forward to serving your community!