We were genuinely excited about the possibility of having our wedding at The Retreat. The setting…read moreis beautiful, and at first glance, it seemed like a great fit. Unfortunately, the experience ended up being incredibly frustrating and disappointing. We had a simple but important request: to have outside kosher food for a small number of guests who keep strict dietary laws. We weren't asking to forgo their catering--just to bring in meals to accommodate religious needs. The venue refused outright, claiming "insurance restrictions," yet they offered no explanation of those restrictions, and no willingness to explore reasonable workarounds like guest waivers, additional insurance, or even discussing the options the caterer presented like naming them on their own insurance. We felt like we presented many creative and reasonable solutions that absolved them of liability and there was no legitimate reason to not move forward. Worse, we were consistently treated like an inconvenience. Messages and emails were ignored for days or weeks at a time--if they responded at all. We were never given the sense that they valued us as potential clients or were interested in helping us create a meaningful, inclusive event. This experience left us feeling dismissed and disrespected. If you're planning a wedding with any religious, cultural, or dietary considerations--or if you just expect professionalism and responsiveness--this may not be the right venue for you.

Animal lovers - beware!! They have this Scarlet Macaw (a huge parrot) imprisoned by itself in a…read moretiny cage that is not even big enough to open its wings. The bird has bouts of anger (can you blame it? It has been in a very small space for many years by itself) and looks very unhappy. For a place that cares so much about being in close contact with nature, keeping a majestic animal like a Scarlet Macaw in such condition is disappointing to say the least.

Couldn't have asked for a better time! Randy is incredibly knowledgeable about the area and…read moregenuinely loves it. He provided us with awesome recommendations for places to stay, eat and have fun in the area, tips only a local would know. Randy is super fun, the type that doesn't know a stranger. He made my girlfriends and I feel very comfortable and just wanted us to have a good time, and truly have no worries. He even provided snacks! The price for the cruise was super reasonable, definitely the best price in the area. I would absolutely recommend this cruise and can't wait to book again once it starts warming up. Thanks again, Captain Randy!! PS - Don't forget cash for tips!

We were in Kingsland for a weekend and this place wasn't really on the websites/services that are…read moresuggested/recommended. I got lucky that I contacted several businesses and this is the only one that responded! Randy responded quickly and was very helpful! Great communication, easy to book. Was very excited and then we actually went and it was even better than expected! Randy is an excellent host! Very engaging personality, comfortable and knowledgeable of area. Amazing trip! I don't take my reviews lightly...HIGHLY recommend taking this cruise and will definitely do again when back in the area.

Splash boat rentals is great. We showed up on two separate…read moredays without a reservation and we were in the water within 15 minutes both times. Once with a pontoon boat and the other time with 2 jet skis. They were great at offering tips on where to go on the Colorado River and Lake LBJ. They also took the time to explain everything. The dock guys were great. Really friendly and wanted us to have a great time. The pontoon had a small issue where it wouldn't restart in the middle of the lake. But I called them and they walked me through a few things to try and we got it restarted within 10 minutes. They were already on their way to help us. We got a text with our total fuel used within 30 minutes of checking the boats in. Didn't have to wait around for anything. Just stepped off the boats and go. Would definitely rent from these guys again!!!!

As I'm writing this review I'm still in disbelief on our experience at this place this morning…read more8-17-2024. I called in last night to inquire about a boat rental, I got prices and information on what we would need to rent the boat, which was a drivers license and a credit card, and you had to be born before September 1993. All requirements my husband meets. We headed out this morning and everything was going great, we decided on the boat we wanted, handed over our license and credit card. Our total was well over 1000 dollars which we were ok with. The two men at the front desk were very nice and helping us through the process when the lady from the office "manager" steps out and says she is not allowed to rent to someone who speaks Spanish. I ask what she means by this and she again says she can't rent to some one who can't comprehend English. Yes my husband doesn't not speak English fluently but can comprehend and read it well enough to rent a boat! She stated it's written policy from the insurance which when I asked her to see this written she hid in her office and handed one of the men a sticky note with the insurance information. of course a 1800 number that is closed during the weekend. I really feel bad for the owner of this business because as a business owner my self I know how bad a bad employee can have an influence on a paying customer. I thought racism was a thing of the past especially in area known or advertised for tourism. (Also I did speak to a few agents at Markel the insurance company and they stated that this was not part of their policy, and much rather had to do with the manager or owner of the store we were renting from)

I don't even know where to start. Being that I am someone that absolutely freaks out with snakes…read moreand can tolerate lizards, this place actually made it interesting and enjoyable. I seriously was so intrigued by the vast variety of snakes and reptiles that it removed my fidgety fear. This place is extremely large, there are so many twists and turns and rooms and stairs and sections, it's probably what made it so interesting. Each area is separated by region of the world that the snakes, lizards, and turtles are from. You will experience different climates, some areas are much hotter, some are a bit cooler, some have more humidity. Walking through here makes you feel like you are in an episode of National Geographic. I never thought I would be so up close and personal with some of these reptiles. The really cool part is that they have an incubation room when you walk in where they have all of the eggs of the next generation getting ready to hatch! I even got a video of a lizard eating some baby possums, which was both gross and cool, simply the cycle of life for those of you that might freak out, everyone's gotta eat! We got to talk to the owner, who is a super interesting guy and has been all over the world and lived in South America. He gave us so much information on the different snakes, he is like a walking encyclopedia. I think we spent almost an hour walking through all of the different sections and looking at the different species, again, I reiterate, as someone who has a crazy fear of snakes, I actually enjoyed this reptiles zoo, honestly, it was a bit breathtaking at how amazing it was to watch so many beautiful species of reptiles. If you are coming from San Antonio, it is about 40 minutes north of 281 in Bulverde.

So many incredible species and staff who seem knowledgeable and passionate about the creatures in…read moretheir care. I'm a little concerned for the quality of the building, though, which seems to need some repair. Overall, this was a major highlight for our trip!

This park has been sculpted into a beautiful cove like setting with private residences on either…read moreside with their own personal boat docks. The property has several covered picnic areas with grills and relatively new public bathrooms. There's also a very nice play scape and swings for the kids. You'll also find two well-built fishing piers and parking at the rear, including two handicap spots. Here you will also find a shallow boat launch complete with payment kiosk. Definitely a great place to bring the family for a picnic or a boat launch, but I wouldn't recommend swimming in the algae filled water. Definitely one of the best parks in Granite Shoals and the photos included prove it.

My girlfriend and I rented a boat here a few days ago while visiting family in the area. As this…read morewas our first experience I didn't know what to expect. The prices were great, service was excellent and the overall experience was stress free. I will definitely be using these guys again and have already referred them to my family in the area.

Well, let us start with the good stuff:…read more 1. Very personable on the phones and in setting the reservations. 2. Very good prices. 3. It "appears" that they have very good equipment (more on "appears" later). 4. A family-owned shop run by Tammy and her husband and her son. The much appreciated stuff: 1. They were running EXTREMELY late. However, they did call and keep us informed. They offered a significantly delayed pick up that made up for the lost time. This was handled very professionally. The problematic stuff: As you will see below, they did not meet their obligations nor keep their word. As such, our family vacation was significantly hampered and we had to make arrangements that cost us about $1000 extra and lost us considerable time. LakeTime Boat Rentals seems to just be getting going and I hope they mature as a business. However, do you want to put your faith in a company that bails on you and leaves you high and dry? 1. The older male (Tammy's Husband?) became verbally combative in a discussion about damages to their equipment. He spent his first 15 minutes onsite telling us the horrors of damages to HIS JetSkis. Each time ending his particular story about how that damage was "not covered by insurance". Apparently (according to husband), the only thing covered by their recommended insurance was being run over by another boat from behind. 2. In speaking with Tammy during contracting, any damage is covered by the insurance - but of course the deductible applies. I opted for the insurance and took a $1000 deductible (meaning I pay out of pocket for any damages below that amount). Again, Tammy was both pleasant and professional. 3. On a couple of different occasions during drop off, Husband kept saying this or that was not covered. Towards the end, he said he was worried about our location on the lake and wake turbulence damaging his JetSkis. For the third time, he asked if I would take responsibility for some undefined tragedy that resulted from wind or waves or whatnot. I joked back to him that I had purchased the insurance so that would have to cover it. He responded that that kind of damage was not covered by insurance. He did not appreciate my joke and like the Soup Nazi told me "No JetSkis for you!" 4. Finally, in an attempt to get over this whole issue, I asked him what was his real concern and tried to offer solutions to his worry about his RENTAL equipment. On every occasion, he would interrupt and would raise his voice. I actually told him that I was NOT trying to fight with him, just to understand his position. In the end, I also became frustrated by his obstinance and promised this review ... a promise I am keeping. He in turn, promised to "handle" my review. So, they took their JetSkis and PaddleBoard equipment and left (taking some of our safety equipment by mistake - which they returned the next day). They left us high and dry (literally) adding grief to our vacation plans. I would strongly encourage using someone else until LakeTime Rentals gets more experience on how to deal with customers and run a business and keep their word. They get a 1-Star because I would, under no circumstances, risk a vacation on them again.

It's a beautiful park in the community where you can park your car and walk around as well as…read morehaving picnic under the trees or swimming or fishing Pretty nice landscape and just enjoy having a relaxing moment! Come and cheers

It is a cute little park. I have been to it several times. The best is during Christmas season…read more This is when I make it a real plan to go visit it at night. It is always lit up with thousands of lights! For all the years they have been doing it I never failed not going to check it out

Our vacation home rental firm used this business. Thomas contacted us and finalized the specifics…read more Perfect boat was delivered exactly as promised. He was very nice and accommodating. He also took time to explain the rental, the boat, safety rules, and even gave us a good recommendation when we asked about a good place to stop for lunch while on the lake.

Our experience with EZ Boat Rentals was extremely disappointing. We rented a pair jet skis we had…read morethem for about 2 1/2 hours and operated them safely the entire time. While we were out on the water, one of the jet skis suddenly died and would not drive anymore. We had to tow it back to the dock. After we returned it, we were shocked to be told that we had broken the driveshaft and were being held responsible for the damage. We never crashed the jet ski, hit anything, sucked anything up on the bottom or misused it in any way. It simply stopped running during normal use. To make matters worse, we were charged $1,325 for the alleged damage. I do not believe the situation was handled fairly, and it was incredibly frustrating to be held financially responsible after the jet ski failed while we were using it responsibly. If you're considering renting from EZ Boat Rentals, I strongly recommend DONT!