New fees and decline credit card after 30years of always paying on time. Such a shame this banks…read moredecline Avoid has declined so much. Avoid there is much better options

(Note: I currently only have a credit card with Purdue Federal. I am unable to comment/review on…read moreother banking services they offer.) Being a college student, I decided earlier this year that it was time to finally get a credit card. I wanted to build credit before I graduate. I have always banked/used a debit card through a large bank, but without much (if any) credit history, I wanted to find a reputable card I'd be approved for. Purdue Federal has a good reputation on campus, so after talking to some friends, I decided I'd give them a try. This location provided me with excellent customer service. Located conveniently in the Union, I stopped by after class, and talked with a representative. I try to do research online before signing up for any sort of service, but I'll be the first to admit I really didn't know much about the process of applying for a credit card. They walked me through every step of the way, and they were incredibly patient with me and answered all of my questions thoroughly. I was approved for the card, and finished setting up my account the next day. The employee that helped me setup my account was just as helpful and kind as the first. He made sure I had all the information I needed. My card arrived without issue about a week later. I appreciate how easy Purdue Federal makes things. Setting up Apple Pay was a breeze on the card, and their website is functional. It doesn't have many bells and whistles, but since I try not to make a ton of purchases with my card, that doesn't bother me. They offer an app as well, which I appreciate. It was easy for me to setup my external checking account with my bank to link in with PEFCU's site in order for me to pay off my balance. Overall, I can't complain about the service I've received with Purdue Federal. I like my card, and they offer easy services. They also make it easy for students to start and maintain accounts, which I highly appreciate.

My parents have been customers at this location for over 60 years. I remember going to the bank…read morewith Mom and my younger brother. This bank was the scene of the infamous Sucker Incident that the family still talks about today. Now I manage my mother's finances at this bank. I'm sure I would pass other Regions locations to use this one. The bank staff are extremely helpful and very friendly. The building may look a bit retro, and its small, but it's a great place to do your banking.

Well, I was looking for a bank that I can have money wired into my checking or saving accounts and…read moreMINE alone. Such as my contest winnings I have won.

A charming Louis Sullivan structure that stands out from the other buildings in DT WL. It's too bad…read morethat the inside has been entirely gutted of any Sullivan charm to fit the cookie-cutter Chase branch look. The ATM could use a good cleaning.

Updating my review after all these years to say getting a PFCU account is the best financial…read moredecision I ever made and I did this when I was only 20. I still use PFCU after living in 3 different states and having to make grown up purchases including a car and a house. A couple months ago I needed to do a wire transfer for a home closing. I went to the shared credit union here in TX only to be told they don't do that for guests and they also don't do cashier's checks. I was in a real bind since I needed the money moved ASAP and I didn't get the amount need to close until the last minute. On the way home, I decided to call PFCU to see if they could help. Of course! I could do a wire transfer through the phone after signing a couple of forms. The gentleman I spoke to was very pleasant. We are 1 hour behind in TX and they were close to closing time in Indiana. He said to call him back when I got home. I called literally minutes before closing and he answered the phone and stayed on the line with me while I printed and signed the forms then he took down all the information needed to do the wire transfer. He stayed on the line with me patiently even after closing time! He told me that the wire transfer would go through first thing in the morning if not by the end of the next day. Oh bummer, I really should I thought of calling earlier because our closing was at noon the next day....was the money going to be there?! Yes, the money made it to the title company! We were able to complete our closing! Thank you so much PFCU for always being there for me! And a special thanks to the gentleman that did the wire transfer!

Transfers and postings take forever and over holidays I canceled one transfer and it went through…read moreanyway and over drew my account and it was their fault because I cancelled transfer in plenty of time

I love Chase! Never have had any problems until today! I needed a transfer online and of course my…read morepassword wasn't working. Long story short MELISSA the manager was NOT at all friendly. All in all I had to figure it out myself without any of their help. Their go to is "I can transfer you" which is all just automated voices!

This bank I the best one I have had. They have no fees on their basic checking and savings…read moreaccounts. I have yet to encounter a unfriendly employee.

I'd been with PEFCU since I got my first checking account when I was 13. I am happy with their…read moreservice; however, I always had a problem with my debit card. It would get declined for no reason ALL. THE. TIME. It was always embarassing knowing that I had the money in my account, but the card was declined. Many local vendors know about this and would say "Oh, is that a PEFCU card? That happens all the time!" It's pretty bad if you have a reputation for being unreliable. I have since switched to a bank where I know my card will work when I need it. Hopefully they have addressed this issue since then.

I was a student in the early 90s and had an account with PFCU. I then went into the military and…read moremoved around for 30 years (landed in North Dakota), having multiple bank accounts in multiple locations (near the base I was stationed at). This evidently has made ChexSystem label me as a narco-financier, money launderer, SOMETHING because I can't get an account in Indiana (I did at least get a personal savings acct with PFCU, a second time, now 2022 or 2023). So not that I am retired military (Left Department of Air Force for good in Dec 2025) I want to start a business via an LLC and consolidate all these accounts, hopefully with PFCU as it is where I started. Well, after calling me and collecting all of my personal info and info about my LLC they turn around and DENY me services on account I had "only been with them a few years" and "only had a credit card". The whole point of getting the card was to re-establish business and set up for consolidating with them when I retired. I want to buy land near there and have that under this LLC, but this happens. Talk about a major slap in the face to treat Purdue alumni (that want to do business back home) like this. Back in the early 90s online banking was not a thing and smart phones didn't exist, so of course I left for a local bank wherever I was stationed! Do these younger generations working at these credit unions not understand this? Good Lord. Boiler UP, PFCU down, as low as they can get.

My daughter passed away in a car accident and her checking account is with Chase. Several months…read morelater finally time to settle the estate and lawyer said that the proceeds of the estate needed to go into a new account. So my wife is the executor and we go to the Chase branch on SR 26 and US 52 in Lafayette on Friday afternoon. Teller tells my wife that account openings are by appointment only. So she asked if she could get an appointment for Saturday. Same person proceeds to tell her that Saturday is no appointments walk-in first come first serve. So waiting outside the bank before they opened this morning, open the doors at 9:10 due to an issue with ATM, no big deal, things happen. She gets inside, only 1 person in front of her and the gentleman is told that it is appointment only, but the person says, if the 9:00 scheduled is not her by 9:15 you can have that appointment. He ends up not needing to see this person, just a teller and so my wife asks if she can just take the slot...No, opening an account takes about an hour!!!!! Wow can customer service get any worse. So she left and went to our bank, First Merchants down 26 and had the account opened without an appointment before 10:00. Chase will never see any business from us ever! And by the way, this would be less than 1 star if given the option to enter zero!!!!

Robyn at Chase bank on Sagamore Parkway in Lafayette. She took the time to help me with my mobile…read moreapp. She was very much customer oriented. Robyn is an excellent resource to answer all your financial questions, concerns and your banking needs.

Nice location in the middle heart of the city, I've been with First Merchants for over twenty…read moreyears, excellent and well trained staff here, good rates on various financial services, and competitive technologies. However their mobile app is capable enough but awkward and feels unfinished in everyday use, not comparable or intuitive like CashApp which offers relevant daily perks and powerful crypto and stock trading tools. I would like to see more ideal and relevant options for credit cards alongside that as Capital One, Chase, American Express, and Bank of America have a full shopping store's worth of cards with all sorts mainly cash back benefits even up to 5% cash back which First Merchant's credit card cannot touch.

From the owner: First Merchants Bank was founded as the Merchants National Bank of Muncie, IN by Hardin Roads, a…read moreformer successful wholesale grocer, together with a group of service-minded businessmen during the Panic of 1893. The enterprising men invested capital of $100,000. Since then First Merchants Bank has been growing both organically and through mergers and acquisitions. The history and timeline of banks acquired includes: 1893 - Merchants National Bank 1988 - Pendleton Banking Company 1991 - First United Bank 1996 - Union County National Bank 1996 - The Randolph County Bank 1999 - First National Bank of Portland 1999 - Anderson Community Bank 2000 - Decatur Bank & Trust 2001 - Frances Slocum Bank & Trust 2002 - Lafayette Bank & Trust 2003 - Commerce National Bank 2008 - Lincoln Bank 2012 - Shelby County Bank 2013 - Citizens Financial Bank 2014 - Community Bank, 2015 - Cooper State Bank 2015 - Ameriana Bank 2017 - Arlington Bank 2017 - iAB Financial Bank

Nondescript sign across the Wabash many people complain about…read more Supposedly modeled after a left coast bank that did the same, and received much critical acclaim for brightening up a useless spot of nature with commercialsm. People in the Midwest prefer a plain, muddy river evidently