Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

Hi my name is Jessieanna and my little Auesome started The chandler location 6 months ago honestly…read moreI was scared I'm a first time mom and I'm still learning about autism . The staff at Action Behavior have been outstanding my lil guy has progressed so much goin here they have truly been a blessing to us . they look forward to seeing him and working with him the staff are all very accommodating and they have really took the time to learn him. they answer me after hours when I need help or have questions they always have fun themes for the kids and I really can't put into words how thankful I am for Sam Tina & the rest of the team. I've learned a lot and I'm still learning and I hope this wasn't to long but I wanted everyone to know if you are looking for help with your auesome they will help you advocate ! they will help potty train oh and the biggest thing rn is the eating I couldn't get him to eat much but now I can finally say he's eating me out a house an home I'm so greatful for that thank you so much team !

My child is a current patient at the Tempe facility. I have been very pleased with every staff…read moremember we have come across during this journey. From intake staff, nurses, therapists, psychiatrists, and support staff. Intake does take some time, realize you will be in the waiting area for quite a while, assume approx 5 hours or so. (Adolescents and adults will both be in the waiting room however, they have 2 separate buildings for kids and adults once they are assigned to a unit.) During that time your child will be evaluated by a nurse and a therapist. After that, there is a team that gets together to discuss a plan of action for your child. Be prepared to bring 4 comfy outfits. No strings in pants, no hoodies, no short shorts, no long socks etc. During your child's stay you can call anytime and speak to a nurse to get updates as often as you like. You can also call as often as you like to speak to your child however, they keep them pretty busy so you might have to leave a message for them to call you back. They also get 3 meals a day plus snacks! For adolescents the visiting hours are Wed 7:30pm- 8:15pm. Make sure to arrive at 7pm to get checked in. My child will be getting released soon and I am currently working with the social worker to set up therapy, medication management, etc for after discharge. We will have a set plan of care when my child leaves to continue therapy on an outpatient basis. Thank you to everyone at Aurora Tempe. This can be quite stressful on our kids and us as parents. I am so grateful for the compassion shown to my child and to myself.

My child had to stay here for a while, and it was an absolute nightmare. The staff treated me and…read moremy family terribly. They rarely answered the phone, and when they did, they were often rude and dismissive. Most of the time when I called to check on my child, the response was a curt "I don't know." At one point, a nurse even replied with just one word: "Terrible." It's clear that many of the employees lack proper training in empathy and trauma-informed care. I filed a formal complaint with the director, who offered an apology--but it felt insincere and ultimately changed nothing. This facility and its staff caused my family more pain and trauma than anything else, and I had to pay for it. In my opinion, there is zero accountability here. I'm sure someone will reply with, "Please contact our director because we care," but that's simply not true. They do not care about their patients or their families. Their focus seems to be on profit, not people. Go somewhere else. You'll thank me later.