I researched this restaurant specifically to read any available reviews. The week before last I visited Hoops for the third time and had a very negative experience. I'm actually from England, but visit the peninsula regularly to visit family, and travel down through Greyabbey to go fishing in Portaferry. On the previous two occassion, also in 2011, myself and my two friends happened to arrive in at the cafe late morning while there was a large group of cyclists having coffee. The two young waitresses managed to serve us promptly despite the crowds, being friendly and pleasant along with it. The scones and coffee were good. Our recent visit was less successful, my brother and I were treated extremely rudely. It was a different waitress, possibly its a different person during the week, and we did not recieve so much as a please or thank you. Our menus were thrown down at us, and after our soup was served the girl disapeared out the door and did not return for 15 minutes, leaving us standing waiting to pay. The restaurant was quiet on this particular day, which I though would have meant attentive service would have been easy. The only reason we could think for this ill treatment was perhaps that we were in our older clother for going fishing- we noticed that the better dressed customers outside recieved a much warmer reception. I hope if this waitress reads this review that she learns a lesson in customer service, regardless of a person's appearance-I feel quite sure that had I visited Hoops in the suit I wear to work I would have been treated much better. I would like to add however that all we had to eat in Hoops was really very good. read more