My Car is a 2011 model and hadn't been cleaned in mor than 15 months. Liberty Car Detailing made it…read morelook like new. I am so-o-o pleased with the job they did. Thank you, guys, for the awesome service. I would recommend you to anyone, you are the best. Please come get your buffer. I'll look forward to seeing you to thank you in person.

Wow. What a great discovery! This young men from the Olentangy area take great pride in their work…read moreand did an amazing job our vehicle. Our vehicle's interior had a few rough months traveling with outdoor, muddy traffic. Called and got an appointment within 2 days and these guys put 3 hours on our interior and did an incredible job. Price changed a little from the starting quote - but vehicle looks better than expected. Thanks to Hassaan and the two others that helped get our Malibu back in top shape. Thanks guys.

Best carwash in Columbus. The new owners have figured out all of the major issues. Great washread more

Spot Car Wash exceeded my expectations with their impeccable service. The attention to detail left…read moremy car spotless inside and out. The staff was friendly, and the efficiency of their process was truly impressive. I highly recommend Spot Car Wash for an exceptional car-cleaning experience. After the cold front and the snow, my car looked better than it did off the lot. Have been back twice already!

After drying, my fabric seats looked worse than before I took my car in. I called to have them fix…read moreit, and after another ~30min appointment, they are still significantly stained. Otherwise, the job showed little attention to detail, and I had to wipe my windows off after how greasy they ended up. You'd think they would do better for $175. Attached pictures are my seats after the detailing job AND follow-up.

I have never had my car detailed before so my expectations weren't very high to begin with. I had…read morejust accumulated enough dirt over 3 years that it was beyond my ability to clean myself. However, the service I received was far lower quality than I could have done myself. I called about a week ahead of time and made a reservation. They told me to bring it in between 8 and 9 AM instead of asking me when I could bring it. However, despite having an appointment, it took them 6 1/2 hours to have the car available to pick up. I'm also not sure why dropping the car off was necessary and the only option given when they HAVE a waiting area. Their location is not near anything so not having the option to wait there meant I either had to walk several miles or take Uber/Lyft to a place I could wait (which isn't easy with everything closed for COVID). A few minutes after dropping it off, they called me to tell me that because one of the floor mats was muddy, it would be an extra $35. I mean, yes, the car is dirty. That's why I brought it to you. It was nearing time for them to close and I began to wonder if they would have it done that day. Finally, at almost 4 PM, they said it was ready and that I HAD to pick it up by 5 (even though they close at 6?). This was an issue because without a car I had to haul ass back there on foot. When I picked it up, I was told that there would be another additional charge for using a card. One of the workers put my floor mats in the hatch and I was ready to go. I did notice that it didn't look like they'd swept the floor mats but it was a minor detail so I let it go. They also told me they didn't clean the glove box because there was "stuff in it". Upon starting the car the airbag light was on which it wasn't before. I started noticing obvious spots of dirt that shouldn't have been possible to miss. Every surface looked like it had been wiped with a wet rag and the water allowed to dry creating streaks and water spots everywhere. Every inch of all the windows was spotted like this. Then I found brown water and hair in the emergency brake boot. The more I looked at the car, the more I saw they missed things that were so obvious. There was even a clump of mud the size of a shoe showing through the grill. The lack of detail and the apparent lack of care was disappointing enough but the seat belt light was the major concern. After some Googling, it turns out it's fairly common for the seatbelt system to be damaged by detailers and it is not a cheap fix. I emailed them that night letting them know and asking if it was something they could fix or if they would reimburse me for what the dealership would charge to fix it. After two days I had received no response from them. When I picked up the car, the upholstery was noticeably wet. My pants were soaked and the passenger seat was wet to the touch. Even after two days, the seats are still wet in the crevices. They either used WAY too much water or they waited until the absolute last second to detail my car. If that's the case, what was the point of making the appointment? The final straw was the floor mats. After letting them dry in the hatch as instructed, I went to put them back in. They had removed the mud from one of them but the bottoms of the rear ones were caked in mud on the bottom. I thought it must have run off while they were washing them and then dried like that. I spent more money, going to a regular car wash and sprayed them off myself. They dirt came off easily as well as a CASCADE of mud from both of them. They hadn't even cleaned them. At all. And charged me $35 to not do them. Overall, while they did make the car better than it was, they did a very poor job and didn't do some of it at all. They also like to raise the price but not tell you until you go to pick it up. There's really no excuse for not responding to someone's concerns about your service. They've lost my trust.

BEWARE!!! I got my car detailed from this place about a…read moreyear ago! And I have mold in my car now. They gave me the traditional clean, I think with leather cleaner. My car has been smelling like mildew for a so long and I have not been able to figure out why, I had no idea. I just flipped my mat around to see and they put cleaner on the back side. The vacuum marks are still on my trunk so they did clean my trunk, but the inner side of the mat has mold. I will have to get this professionally cleaned now. Do not go here. Bad cleaners, seems to be no professional cleaning tactics taught. They probably hire just anyone.

I called in the morning, during the week, and was able to schedule that same day!!…read more I gave Sabastian's work 5 stars due to Great customer service, attention to detail, excellent work! He even lightly buffed scuff marks under the door handles. I own a Subaru Forester. (SUV) I highly recommend Universal Detailing.

My car has never looked cleaner! Great service, great guy. Nice detail for a nice price.read more

By any measure Roger and his crew do superior work. My SUV was so clean it was spotless. The wax…read morejob was so good we could actually see the "metal flake" in the paint, has not been so perfect since new. Excellent service and great people. Can't recommend more highly.

Roger is amazing. Always ready to help and give the right advice. He provides great service of…read morepersonally picking up an dropping off the car

My trunk was left open during a thunderstorm! we contacted Compassionate Auto and they were able to…read morecome to our home the next day. Clay was timely, professional, and friendly! He explained what needed to be done, and told me again what he did after the service. My trunk is now free of water and smells amazing! It is also noticeably cleaner than it was before.

The response was quick, Clay was on time, and did an excellent job. I was impressed with how much…read moredog hair and other grime he was able to remove. It really did look like brand new when he was done. I will definitely be utilizing them in the future. I highly recommend Compassionate Auto.

Do not come here if you want a regular car wash. You will wait for an insane amount of time. I just…read morewanted a basic car wash, and waited about and hour and a half, and it's hard to leave the line once you've committed. They don't have a way of separating the express wash from the lengthier ones, so you are stuck behind everyone getting a full experience wash. The place is definitely designed for individuals wanting a more extensive car wash experience- and maybe my opinion would be different if that's what I elected to do. It's not efficient for those of us wanting a quick wash. Will not be returning, as I value my time more than the price. They also manual unfolded my automatic mirrors, which definitely made me jump, because they are not supposed to be manually handled like that.

Great cash wash until you need to cancel you subscription. I have moved and have tried to call and…read moreemail multiple times with no success.