I brought my Kubota mower in for service and repairs. They started work within 24 hours and kept me up to date on their findings and cost estimates. They thoroughly diagnosed and repaired an electrical system problem that another local Kubota dealer (Stevenson in Chesapeake) totally mishandled. (Stevenson had the mower for two months and only replaced the battery!) Repairs were completed in under two weeks, the delay being in waiting for parts to arrive. Everyone there (Beth at the service desk and service men Austin and Kyle) was super friendly and courteous. read more