I took a lamp in for a small repair. I was quoted $25 plus the cost of parts which could run $1-$7…read more When I picked it up a week later, there was no charge - the repair was so minor and didn't require any new parts. What a pleasant surprise! The staff was nice, too.

When we walked in the staff didn't greet us, and when we said hello and stated what we were looking…read morefor the staff seemed flustered and inconvenienced that we were even there. We were prepared to spend a good amount of money on our lighting fixtures for a new home, but we will take our business elsewhere. Customer service should be the most important aspect of this business. I would rather take my chances ordering online before I ever step foot in this store again.

Absolutely Outstanding Service!…read more I cannot say enough wonderful things about The Lamp Lady! After receiving an outrageous estimate from another company to repair my chandelier, I was fortunate enough to find her, and I am SO glad I did! She was incredibly kind, responsive, knowledgeable, and an absolute pleasure to work with. Not only did she completely rewire my chandelier, but she also thoroughly cleaned it and replaced missing crystals, bringing it back to its former glory. She completed everything in just ONE DAY, and for an unbelievably fair price! Her talent, attention to detail, and genuine dedication to her craft are truly remarkable. It's becoming increasingly rare to find someone who takes such pride in their work while treating customers with such kindness and fairness. I genuinely cannot recommend The Lamp Lady highly enough! If you have a chandelier, antique lamp, or treasured light fixture that needs some attention, do yourself a favor and contact her. She has absolutely earned my trust and future business. What a wonderful experience from beginning to end!

The Lamp Lady is truly amazing. I was struggling to find exact replacements for my exterior porch…read morelights--even AI couldn't track them down! My search eventually led me to her, and I'm so glad it did. After I sent over a photo of my broken fixture, she let me know she doesn't sell those, but then went above and beyond: on her own time, she researched and confirmed the exact manufacturer and model number so I could find it elsewhere. That level of selfless expertise (and the kind of person that she is) is hard to find. Highly recommended!

I regret not doing before and after pictures. I bought the lamp... 1920s oriental lamp. The wiring…read morewas a fire hazard. The original cord was there but it was cut and held to the new wire with electrical tape. SCARY. So, I set out to get it rewired. Mind you, this thing is old and solid wood. Could it even be taken apart? Enter Cody's. You have to make an appointment now (thanks rona) but they looked at it, I left my $30 deposit and they called 3 days later to come pick it up. Not only does my new wire look antique, they kept the original switch AND fixed up the broken piece at the top. Doesn't look like it was ever damaged. If you've got an antique lamp you love, it really is in good hands here. They also sell a ton of lamps and light fixtures.

Received an antique Gone With the Wind lamp that was stored in a garage for over a decade. Required…read morereplacement of electrical components and a deep clean. And they did an amazing job. While in the shop they also have an amazing collection of lighting needs for sale. Highly recommend and will be going back.

I could not have been more satisfied. I needed to replace the chain pull on a telescoping floor…read morelamp. When I went in I asked Carey if he could also free up the three segments of the lamp which had "frozen" in place preventing us from changing the height of the lamp. He fulfilled both of my requests and the charge was more than reasonable. I fully expected a higher bill . . . that was a nice surprise. He was a pleasure to work with and I'd highly recommend the shop for your repairs.

Ghent Lamp & Shade provides high quality and affordable lamp repair. They have repaired two…read morelamps--one of which is 80 years old. Great service and really helpful advice about what lamp shades will suit vintage and antique lamps.

We enlisted Smart Solutions Electrical to update outlets, install recessed lighting, add porch…read morelighting, and install lighting in our upstairs bathroom. They were prompt, courteous, and excellent problem solvers. They show up when they say they do and confirm appointments. I also found their prices fair for the amount of work they performed. We will be using them for our future electrical projects.

Shawn was very responsive and he was beyond professional and friendly. He came promptly and timely…read moreand fixed our issue and educated us. I know we have need for more work in the future and we will only use Shawn and Smart Solutions Electrical!

Just needed a light fixture and smoke detector replaced, they were responsive and easy to work with!read more

Just had Mark and Quinn come out and fix some electrical issues in my house. Replaced two breakers,…read moreinstalled two new GCFI outlets, and discovered potential hazard with wiring done by a previous contractor. They were great and I will be using them again! 5 stars! Thank you again for this peace of mind.

Continually pleased with my experience at Ferguson--whether it be as a homeowner or on behalf of my…read moredesign clients. Each time I walk through those doors, I am offered a warm welcome (and a life-sustaining coffee!) Not once have I felt I was a bother or like I was interrupting anyone's day, which is sadly not the case in all establishments. Aside from a pleasant experience, the team at Ferguson exceeds expectations with their in-depth product knowledge. I truly value the investment of continued education and how that information is then shared with me and my clients, equipping us to make the best selections with complete clarity. Where I feel Ferguson shines brightest is in their handling of any issue that may arise. When life inevitably throws a wrench, the true measure of service is how any wrinkle is addressed. The Ferguson staff has yet to disappoint, bending over backward to smooth any issue out whether it is their responsibility or not. With that in mind, shop at Ferguson with confidence that you are receiving the best service before and after your purchase!

I am extremely upset with this entire experience, and I've already shared my disappointment with…read moremultiple people and will continue to do so. It should never take months of back-and-forth just to receive appliances. After all that waiting, the presite technician showed up only to tell me that both the electrician and the kitchen designer did shotty work and that "they should know better." After waiting all this time, the presite appointment was not only unhelpful but completely inappropriate. Instead of reviewing the site professionally or offering solutions, the presite technician made dismissive and unprofessional comments, stating that the electrician and the kitchen designer did "shotty work" and that "they should know better." There was no attempt to work collaboratively or explain what was actually needed to move forward. The appointment felt more like blame-shifting than a productive step in the process. Additionally, I felt uncomfortable during this appointment. I was alone in my home, and the way I was spoken to felt condescending and dismissive. I genuinely felt that I was treated this way because I am a woman and was alone at the time. That is completely unacceptable and should never happen in a professional setting. When the installers finally arrived today, they were professional and courteous, which I appreciated. Unfortunately, during the installation, our vent hood was scratched. This is especially upsetting given how long we waited and how much this project has already cost us in time and stress. Now we are left dealing with additional repairs and coordination that should never have been our responsibility. Throughout this process, I reached out to the manager, Olivia, several times. I even contacted designers who said they would email her directly on my behalf. Not once did I hear from her. On top of that, in six months, we have never once heard from Malieka, who took our credit card information and then completely disappeared. There was no follow-up, no communication and no accountability. We are not wealthy people. We saved, planned and chose to invest our hard-earned money into a nice kitchen, and we trusted this company with that investment. After everything we've dealt with, I will never spend another dime here again, and I plan to make sure others know about this experience as well. If Olivia were a true manager, she would have listened, communicated, and addressed concerns. Instead, she did absolutely nothing. This has been one of the most disappointing customer service experiences I have ever had.

Routine job, installing a 6 circuit, 30 amp transfer switch to allow me to use a generator during…read morepower outages. Cost estimate, $1,700+ was double what I considered a fair price. And the price didn't include the cost of the transfer switch. So no actual work was performed other than the estimate for which I paid $89.

See my google post. Even if I was unimpressed with their quality they still charge a ridiculous…read moreprice compared to many other electric companies definitely plan on dumping membership after the yearly term of service is over.