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    Kitchen Bath  Shop

    Kitchen Bath Shop

    1.0
    (2 reviews)

    Sunrise kitchen and bath is terrible. The owner will switch up on you. I order cabinet and he said…read morethat they were on back order few times so he convince me to get a different style which I do like them. However the measurements wasn't the same as he say they would be. I kept Ed telling him they will be off do he gave me his promise that everything would work out. They had to reroute cabinets , install board to to wall to make it work. I lost about 3 inches of my back splash. What a mess. The owner and I had some words. He is a get over and he does not keep his word. Please please do not go to him or refer anyone. I'm waiting now for his worker to correct the trim they install and the molding. He is very nasty when you try to correct him. I refuse to recommend anyone to use his service. I like my cabinet but I'm still not happy with all the changes and to lose my pretty back splash. Please to all do not do not use him. Run run run. Not even the store in Va Beach. SUNRISEKITCHEN and BATH do not.

    BUYERS BEWARE. We purchased a home from the owner of the company Sunrise Kitchen and Bath, Mustafa…read moreCuce, and had to get well over 10 re-inspections because he was knowingly not at all or incorrectly performing the fixes he agreed to per our contract (ex. He agreed to have old wiring replaced, upon re-inspection we found that only the outlet plates were replaced to look new and like they had been worked on, which was not the case). He sent fake invoices for HVAC work that had never been touched. He lied about permits and bringing things to code (there was an addition built on a deck-no foundation- that he tried to get around even though it was in the contract for him to bring it to code). Windows that are meant to be vertical were put in vertically just to fit the space, covered by trim and plaster to hide this, resulting in major water leaks every time it rains. Several invoices for work in his company name were sent to us for either extremely high or low prices so I'm sure something shady was going on with his books (ex. They said the entire new roof replacement was $3000!) When we challenged him on the incorrect roof repair he got very ugly calling us racists and threatened to fight our inspector (our roof has since had 3 serious leaks in the exact spot we asked him to fix correctly). While our kitchen cabinets are beautiful, they did such a rush job that all of the screws are loose and stripped, many have already had to be replaced (we've only been here for 5 months). We were fortunate that my husband and many family members are contractors and we able to find most of these hidden cover-ups in the original inspection and we fought them to be done correctly prior to closing (since he agreed to everything we asked to be fixed on a signed contract), but after the physical threats we received because he was trying to back out of the work, we threw in the towel. We are now still find things (like the leaking windows) that were done incorrectly with shady cover-ups. We are in a position that my husband can make many of the repairs himself, but want other buyers to be aware before they find themselves in an expensive and stressful situation due to a "contractor's" negligence and desire to just make quick, easy money.

    Ferguson Home

    Ferguson Home

    3.1
    (13 reviews)

    Continually pleased with my experience at Ferguson--whether it be as a homeowner or on behalf of my…read moredesign clients. Each time I walk through those doors, I am offered a warm welcome (and a life-sustaining coffee!) Not once have I felt I was a bother or like I was interrupting anyone's day, which is sadly not the case in all establishments. Aside from a pleasant experience, the team at Ferguson exceeds expectations with their in-depth product knowledge. I truly value the investment of continued education and how that information is then shared with me and my clients, equipping us to make the best selections with complete clarity. Where I feel Ferguson shines brightest is in their handling of any issue that may arise. When life inevitably throws a wrench, the true measure of service is how any wrinkle is addressed. The Ferguson staff has yet to disappoint, bending over backward to smooth any issue out whether it is their responsibility or not. With that in mind, shop at Ferguson with confidence that you are receiving the best service before and after your purchase!

    I am extremely upset with this entire experience, and I've already shared my disappointment with…read moremultiple people and will continue to do so. It should never take months of back-and-forth just to receive appliances. After all that waiting, the presite technician showed up only to tell me that both the electrician and the kitchen designer did shotty work and that "they should know better." After waiting all this time, the presite appointment was not only unhelpful but completely inappropriate. Instead of reviewing the site professionally or offering solutions, the presite technician made dismissive and unprofessional comments, stating that the electrician and the kitchen designer did "shotty work" and that "they should know better." There was no attempt to work collaboratively or explain what was actually needed to move forward. The appointment felt more like blame-shifting than a productive step in the process. Additionally, I felt uncomfortable during this appointment. I was alone in my home, and the way I was spoken to felt condescending and dismissive. I genuinely felt that I was treated this way because I am a woman and was alone at the time. That is completely unacceptable and should never happen in a professional setting. When the installers finally arrived today, they were professional and courteous, which I appreciated. Unfortunately, during the installation, our vent hood was scratched. This is especially upsetting given how long we waited and how much this project has already cost us in time and stress. Now we are left dealing with additional repairs and coordination that should never have been our responsibility. Throughout this process, I reached out to the manager, Olivia, several times. I even contacted designers who said they would email her directly on my behalf. Not once did I hear from her. On top of that, in six months, we have never once heard from Malieka, who took our credit card information and then completely disappeared. There was no follow-up, no communication and no accountability. We are not wealthy people. We saved, planned and chose to invest our hard-earned money into a nice kitchen, and we trusted this company with that investment. After everything we've dealt with, I will never spend another dime here again, and I plan to make sure others know about this experience as well. If Olivia were a true manager, she would have listened, communicated, and addressed concerns. Instead, she did absolutely nothing. This has been one of the most disappointing customer service experiences I have ever had.

    Phase 3 Electrical - electricians - Updated August 2026

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