I've had mixed experiences at the Guitar Center in Oklahoma City. Every time I go in, it feels like…read moreI'm bothering the staff if I ask a question. There's maybe one person there who genuinely wants to help, but most others either brush you off or try to push expensive products you didn't ask about instead of answering your question. My most recent experience was the final straw. I dropped off my $1,200 guitar for a simple setup on a Saturday. I was told it would be ready by Wednesday, which seemed like a perfectly reasonable timeline. The tech even mentioned he'd call me if anything else came up that needed attention. On Wednesday, I called to check on it. After waiting five minutes on hold (which is about standard for this location), I was transferred to the tech. I explained who I was and asked if my guitar was ready. Instead of a simple update, I got: "If I haven't called you, it's not ready." Delivered in a tone that felt dismissive and unprofessional. He went on to say I was third in line and it could be tomorrow or the next day. I want to be clear: I understand sometimes things take longer than expected. That's not unreasonable. What was unreasonable was the attitude. A better response would have been something like, "I haven't been able to get to it yet, but I'm planning on finishing it tomorrow or the next day." Instead, I was made to feel like I was wrong for even calling to check on the instrument I entrusted to them. This has been a consistent theme at this location: poor communication, expensive pricing, and timelines that rarely match what was promised. Given this, I don't plan on bringing my instruments here again. I would strongly recommend looking at other local music shops that value their customers, communicate clearly, and actually want to help musicians instead of making them feel like an inconvenience.

5/5 stars! The employees are some of the nicest people I've ever met. They're not only super…read morehelpful but also super friendly. All of the stuff I have ordered or bought from this store has been great and still works all these years later.

lone wolf guitars is the best guitar store in okc!!! I took my guitar there to have the strings…read morelowered for easier playing & better action. Marty was polite,listened to everything I had to say&proceeded to do a great job on my guitar! The price was very reasonable also. I don`t know why anyone would take their guitar any place else!

Amazing shop with so many great pieces of gear. Always a fun time to go in and shop around. The…read moreowner is super friendly, really helpful, and knowledgeable on his gear. 100% worth a visit if you're in the okc area.

The owner is always super helpful and ready to chat! Super good experience with lots of great gear.read more

Friendly little shop with excellent service. The hooked me up with a guitar and shipped it as well…read more I would definitely go back.

As great and convenient as online shopping is, it really does hurt the small, local shops in the…read morearea like OKC Music and Sound. I randomly decided to come in after looking for a place that would sell button straps for my new acoustic, and wow, I'm disappointed I didn't give this place my business years before. Due to the increase of online popularity and decrease of foot traffic and sales, OKC Music and Sound will be closing soon. This means they have huge sales throughout the store, but much of the inventory has already been cleaned out (darn you people who cleaned out the phosphor-bronze stock). That being said, the owner Robin, was still incredibly kind, helpful, and goofy. The cheapest price I could find for someone in the OKC area to drill/install a button strap into my acoustic was about $40. I am so thankful I decided to search around a little bit more on Google because Robin saved me a ton of money. I got guitar strings, a button strap install, humidity packs, and a peg winder for $13. THIRTEEN DOLLARS. I felt guilty, but that's how liquidation sales work I guess. Robin did mention that he plans on opening a smaller shop doing more luthier type of work, and when that happens, I will certainly be going to him.

This is one of my favorite places to buy my daughter's instruments, they offer payment plans and…read moremore we bought her a new violin and they always do an amazing job to help her. The workers are so sweet and amazing, they truly care about my child's music future. The place is affordable with their payment options.

Eric upfront was very helpful and the repair section staff was also super nice. We have purchased…read moreparts and supplies for Zacharys instruments here too. It's a nice music store with a very good selection and a very convenient repair section as well

Stopped into Rawson Music on a visit to OKC…read more Great guitar store Nice selection of Acoustic and Electric Guitars , Amps , Etc I like that this is not a chain store and that they have been around for over 4 decades I ended buying a guitar :) Can't wait to stop back in when I'm in town

I am very much a beginner guitar player and have only been taking lessons for about 6 months. I…read morebrought in my inexpensive Squire and Harley Benton electric guitars in last week, thinking they probably needed a professional set-up since they were affordable models that are mass produced in factories that probably don't exactly have a very robust quality control process vs. more expensive brands. I was expecting to just drop off my guitars and pick them up in a week or two but to my surprise he cleared off the counter and tested out both guitars and made and made adjustments to bridge and pick ups, electric jack and then made sure they were tuned precisely. He carefully inspected every inch of the guitars including fretboards and all individual frets etc. He advised me that there wasn't any reason for me to have him perform a full set-up as both guitars only required a few minor adjustments. He only charged me $24 and did all of the work on the spot. I inquired about any other products that he recommended for me to keep up the guitars and he advised me to just use guitar polish occasionally as needed and not to worry about oiling fretboard etc. until I needed to replace the strings. He very easily could have recommended and sold several products to me and as a beginner I wouldn't have known the difference so I sincerely appreciate his honesty and advice. I plan on bringing in my Epiphone Hummingbird acoustic to have him work his magic on that one when I get a chance in the next few weeks. I would highly recommend to anybody looking for professional guitar work from an honest business owner. I plan on patronizing his shop for all future guitar services while in OKC and hopefully eventually graduate to purchasing a more intermediate level guitar from his store when my skill level improves enough where it makes sense for me to invest in higher quality instruments.

Great selection of vinyl. I found a couple that I haven't listened to since I was a child…read more"stealing" my parent's albums. Staff was friendly. Will definitely be back.

I try to stop in whenever I can. Fun place to check out vinyl. They have really good prices on…read moretheir records, which are also well organized so it's easy to find the band you are looking for. They also have a discounted records section which are in really decent shape and are a great way to experience some music that you may not be as familiar with. The difference isn't hear discounted records and other records shops is that these are good quality bands/records.

I was looking into this company for my kids to have an activity to do afterschool. Carlee and Tyler…read morewere really nice. They went over and beyond with their business. Tyler was really knowledgeable with working with prosthetics. My daughter who is 8 was born with one arm, so some things may come to be a little harder for her. She is very good at figuring things out for herself. He was so engaged with her learning how to play the violin that he suggested a bow attachment that will make it easier for her to play. Also Carlee was able to work with my 16 year old autistic daughter who is high functioning. She was able to get her to open up and be excited to learn the guitar. They are very nice and I am excited to work with them. If I could give them 10 stars I would! I would highly recommend them!

From the owner: Our business specializes in the experience of the guitarist as well as for the family. There are…read moretwo owners of The Guitar Vault. Tyler and Karly both are Oklahoma Baptist University Alumni. Tyler is a advanced guitarist and retired from the Marine Corps. Karly is a beginner guitarist and has 15 years in customer service. This is a great combo when opening a store that specializes in customer service and guitar quality. We look forward to seeing you soon!

This guy has been ripping off OKC area parents of band kids WAY to long. I believe this idiot that…read moreowns the place is name Scott if memory serves me. Dude is a dou**e supreme. Your child needs, lets say a trumpet. He'll sell you a used trumpet at a nearly new trumpet price. Then when your kid gives up the trumpet in a year and you go to resell it to him you won't get back half of what you paid for it. Then he will turn around and sell it again at almost full price. Stop the cycle folks.

My autistic son and I absolutely love going to the horn trader. We are both on the spectrum, so we…read moreprefer familiar places with kind people. They have an incredibly organized selection, the prices are clearly posted and both men that work here are incredibly kind. We have been traveling to this business for years for all of my sons maintenence and musical supplied and we highly recommend this music store.